revia

JSON twin: https://www.healthaidb.com/software/revia.json

Company Name

Hey Revia

Product URL

https://heyrevia.ai

Company URL

https://heyrevia.ai

Categories

Summary

Revia is an AI-powered voice assistant that automates complex phone calls for healthcare organizations, handling tasks like prior authorizations, credential verification, billing inquiries, and referral coordination.

Description

Revia provides a HIPAA-compliant AI voice agent for healthcare contact centers and front-desk workflows. It manages inbound and outbound phone interactions (and integrates via web, mobile app, or API) to reduce staff workload, navigate payer and PBM phone trees, verify provider information, secure prior authorizations, coordinate with pharmacies, and log call outcomes into workflows.

Api Available

unknown

Certifications

Company Founding

2024

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1420

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

contact vendor

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2024

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Hey Revia",
  "company_url": "https://heyrevia.ai",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2024",
  "product_url": "https://heyrevia.ai",
  "categories": [
    "Patient-Facing AI Phone Calls",
    "AI Contact Center Intelligence",
    "Clinical communications",
    "Administrative automation"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "health system"
  ],
  "links": [
    "https://heyrevia.ai",
    "https://elion.health/products/revia",
    "https://trust.heyrevia.ai/HIPAA",
    "https://www.linkedin.com/company/heyrevia/",
    "https://calendly.com/shaunagi/30min",
    "https://www.ycombinator.com/companies/hey-revia",
    "mailto:support@heyrevia.ai",
    "https://heyrevia.ai/privacy",
    "https://heyrevia.ai/terms"
  ],
  "summary": "Revia is an AI-powered voice assistant that automates complex phone calls for healthcare organizations, handling tasks like prior authorizations, credential verification, billing inquiries, and referral coordination.",
  "description": "Revia provides a HIPAA-compliant AI voice agent for healthcare contact centers and front-desk workflows. It manages inbound and outbound phone interactions (and integrates via web, mobile app, or API) to reduce staff workload, navigate payer and PBM phone trees, verify provider information, secure prior authorizations, coordinate with pharmacies, and log call outcomes into workflows.",
  "target_users": [
    "front-desk staff",
    "administrative staff",
    "revenue cycle teams",
    "call center agents",
    "clinicians (for escalations)",
    "patients",
    "health plans/payers"
  ],
  "specialties": [
    "General / Multi-specialty"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [],
  "pricing_model": "enterprise_quote",
  "pricing_details": "contact vendor",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "AI-driven voice call automation (handle complex phone calls/IVR)",
    "Omnichannel outreach: calls, SMS/text, email, fax",
    "Credentialing automation",
    "Prior authorization automation",
    "Patient outreach and engagement",
    "Claims processing automation",
    "Call routing and menu navigation automation",
    "Logging and audit trails for interactions",
    "Monitoring and alerting for infrastructure/performance",
    "Role-based access controls and user management"
  ],
  "optional_modules": [
    "Credentialing module",
    "Prior authorization module",
    "Claims automation module",
    "Patient outreach/campaigns module"
  ],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "SOC 2"
  ],
  "certifications": [],
  "security_features": [
    "Encryption at rest",
    "Encrypted data transmission (TLS)",
    "Multi-factor authentication (MFA) for remote access",
    "Role-based access control (RBAC)",
    "Access logging and log management",
    "Intrusion detection/monitoring",
    "Network segmentation",
    "Firewall protections",
    "Vulnerability scanning and annual penetration testing"
  ],
  "privacy_features": [
    "Data retention and deletion procedures",
    "Data classification policy",
    "Customer data purged upon customer termination"
  ],
  "data_residency": "",
  "customers": [
    "Aetna",
    "Anthem",
    "Carelon",
    "CareFirst",
    "CVS Caremark",
    "Express Scripts",
    "Highmark",
    "Humana",
    "Independence",
    "MedImpact",
    "Meritain",
    "Optum",
    "Prime",
    "SS&C",
    "UMR",
    "United",
    "Blue Cross Blue Shield",
    "Cigna",
    "PlyHealth"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "live_demo"
  ],
  "training_options": [
    "live_online"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Vanta",
    "Calendly"
  ],
  "id": "P1420",
  "slug": "revia",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/revia.json"
  }
}