phase-zero

JSON twin: https://www.healthaidb.com/software/phase-zero.json

Company Name

Phase Zero

Product URL

https://www.phasezero.co/communication

Company URL

https://www.phasezero.co/

Categories

Summary

HIPAA-compliant unified inbox and patient relationship management platform that centralizes healthcare communications, automates workflows, and provides lightweight EHR and AI-assisted routing for contact centers and practices.

Description

Phase Zero is a healthcare communications and patient relationship management (PRM) platform offering a HIPAA-compliant unified inbox, no-code workflow automation, forms and reporting, AI routing/chatbot, lightweight EHR features, scheduling module (coming soon), voice transcription, and APIs for integrations. It targets practice and contact-center workflows to reduce repetitive tasks, improve patient routing, and centralize omnichannel messaging. SOC 2 Type II and HIPAA compliance are advertised.

Api Available

yes

Certifications

Company Founding

2020

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1282

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

contact vendor for plans and pricing; pricing page and demo available (no public price listed)

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2023

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Phase Zero",
  "company_url": "https://www.phasezero.co/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "product_url": "https://www.phasezero.co/communication",
  "categories": [
    "patient CRM",
    "communications",
    "unified inbox",
    "care coordination",
    "workflow automation",
    "scheduling",
    "patient portal",
    "HIPAA-compliant messaging"
  ],
  "market_segment": [
    "enterprise",
    "small-medium business",
    "healthcare providers"
  ],
  "links": [
    "https://www.phasezero.co/",
    "https://www.phasezero.co/communication",
    "https://app.drata.com/trust/9cbfb424-0c38-11ee-865f-029d78a187d9",
    "https://www.phasezero.co/pricing",
    "https://www.phasezero.co/contact-us",
    "https://app.phasezero.co",
    "https://www.crunchbase.com/organization/phase-zero",
    "https://www.linkedin.com/company/phase-zero-inc/",
    "https://pitchbook.com/profiles/company/482494-24"
  ],
  "summary": "HIPAA-compliant unified inbox and patient relationship management platform that centralizes healthcare communications, automates workflows, and provides lightweight EHR and AI-assisted routing for contact centers and practices.",
  "description": "Phase Zero is a healthcare communications and patient relationship management (PRM) platform offering a HIPAA-compliant unified inbox, no-code workflow automation, forms and reporting, AI routing/chatbot, lightweight EHR features, scheduling module (coming soon), voice transcription, and APIs for integrations. It targets practice and contact-center workflows to reduce repetitive tasks, improve patient routing, and centralize omnichannel messaging. SOC 2 Type II and HIPAA compliance are advertised.",
  "target_users": [
    "clinicians",
    "contact center agents",
    "practice administrators",
    "care coordinators",
    "patients"
  ],
  "specialties": [
    "primary care",
    "ambulatory care",
    "telehealth",
    "patient access / contact centers",
    "behavioral health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "contact vendor for plans and pricing; pricing page and demo available (no public price listed)",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Unified inbox (centralized messaging across channels)",
    "No-code workflow builder / AI-assisted workflows",
    "HIPAA‑compliant forms and reporting",
    "Routing AI / automated triage",
    "Omnichannel messaging (email, SMS/text, phone, fax)",
    "Shared/team inbox and collaboration",
    "Lightweight patient database / patient management",
    "Patient & provider portals",
    "Voice transcription",
    "Scheduling / appointments (coming soon)",
    "API access for integrations"
  ],
  "optional_modules": [
    "Scheduling / appointments",
    "Advanced workflow automation",
    "Lightweight EHR / patient database features"
  ],
  "integrations": [
    "Intely (EHR / interoperability connector)",
    "Calendar integrations",
    "Phone/telephony lines",
    "SMS/text gateways",
    "Fax",
    "Email"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2"
  ],
  "certifications": [
    "SOC 2 Type 2"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Audit logs",
    "SSO (enterprise auth)",
    "2‑factor authentication"
  ],
  "privacy_features": [
    "BAA available",
    "HIPAA controls and privacy protections"
  ],
  "data_residency": "",
  "customers": [
    "University of Pennsylvania",
    "Simplified",
    "JustParent",
    "Texas ENT"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "live_demo/sales",
    "slack",
    "contact_form"
  ],
  "training_options": [
    "documentation",
    "blog/articles",
    "webinars"
  ],
  "release_year": "2023",
  "integration_partners": [
    "EHR (API access)",
    "Phone lines / call center",
    "SMS",
    "Email",
    "Voice transcription",
    "Calendar integrations",
    "Slack",
    "Drata (trust center)"
  ],
  "id": "P1282",
  "slug": "phase-zero",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/phase-zero.json"
  }
}