Phase Zero

JSON twin: https://www.healthaidb.com/software/phase-zero.json

Company Name

Phase Zero

Product URL

https://www.phasezero.co/communication

Company URL

https://www.phasezero.co/

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Phase Zero offers HIPAA-compliant communication solutions tailored for healthcare providers, enhancing secure messaging and referral workflows.

Description

Phase Zero provides secure, HIPAA-compliant communication tools designed specifically for healthcare providers, focusing on secure messaging, two-way text, and fax referral workflows to improve patient care and operational efficiency.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• ISO 27018

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type 2
• GDPR
• HITECH
• ISO 27001
• ISO 27018

Customers

• University of Pennsylvania
• Simplified
• JustParent
• Texas ENT

Data Residency

US/EU regions

Data Standards

• HL7
• FHIR
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Unified inbox for patient and provider communications
• Patient management with lightweight EHR capabilities
• AI-assisted workflows for enhanced efficiency
• Voice transcription for accurate documentation
• Omnichannel communication support
• Team collaboration tools
• Advanced routing rules for patient scheduling
• Calendar integrations for seamless appointment management
• Round robin scheduling for equitable appointment distribution

Id

SW2022

Integration Partners

• Intely (EHR / interoperability connector)
• Calendar integrations
• Phone/telephony lines
• SMS/text gateways
• Fax
• Email

Integrations

• EHR systems
• Call centers
• Patient portals
• Provider portals
• Calendar systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Scheduling appointments module

Os Platforms

• Web
• iOS
• Android

Pricing Details

contact vendor

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2022

Product Name

Phase Zero

Ratings

• No reviews available on Capterra as of October 2025.

Regions Available

• United States

Related Urls

• https://www.healthaidb.com/software/phase-zero
• https://www.crunchbase.com/organization/phase-zero
• https://elion.health/products/phase-zero

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Healthcare

Support Channels

• email
• live_demo/sales
• slack
• contact_form

System Requirements

• Major OS/DB/hardware needs

Target Users

• clinicians
• nurses
• admins

Training Options

• documentation
• blog/articles
• webinars

Type

product

User Reviews

• Phase Zero has streamlined our patient communications, reducing response times and improving satisfaction.
• The AI-assisted routing feature has significantly decreased the workload on our contact center agents.
• The unified inbox centralizes all our messages, making it easier to manage patient inquiries.
• The no-code workflow builder allowed us to automate repetitive tasks without needing a developer.
• The lightweight EHR features are sufficient for our practice's needs, eliminating the need for a separate system.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Phase Zero",
  "company_name": "Phase Zero",
  "product_url": "https://www.phasezero.co/communication",
  "company_url": "https://www.phasezero.co/",
  "related_urls": [
    "https://www.healthaidb.com/software/phase-zero",
    "https://www.crunchbase.com/organization/phase-zero",
    "https://elion.health/products/phase-zero"
  ],
  "product_code": "SW2022",
  "summary": "Phase Zero offers HIPAA-compliant communication solutions tailored for healthcare providers, enhancing secure messaging and referral workflows.",
  "description": "Phase Zero provides secure, HIPAA-compliant communication tools designed specifically for healthcare providers, focusing on secure messaging, two-way text, and fax referral workflows to improve patient care and operational efficiency.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "admins"
  ],
  "specialties": [
    "General Healthcare"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "contact vendor",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Unified inbox for patient and provider communications",
    "Patient management with lightweight EHR capabilities",
    "AI-assisted workflows for enhanced efficiency",
    "Voice transcription for accurate documentation",
    "Omnichannel communication support",
    "Team collaboration tools",
    "Advanced routing rules for patient scheduling",
    "Calendar integrations for seamless appointment management",
    "Round robin scheduling for equitable appointment distribution"
  ],
  "optional_modules": [
    "Scheduling appointments module"
  ],
  "integrations": [
    "EHR systems",
    "Call centers",
    "Patient portals",
    "Provider portals",
    "Calendar systems"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": [
    "Major OS/DB/hardware needs"
  ],
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2",
    "GDPR",
    "HITECH",
    "ISO 27001",
    "ISO 27018"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "ISO 27018"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "University of Pennsylvania",
    "Simplified",
    "JustParent",
    "Texas ENT"
  ],
  "user_reviews": [
    "Phase Zero has streamlined our patient communications, reducing response times and improving satisfaction.",
    "The AI-assisted routing feature has significantly decreased the workload on our contact center agents.",
    "The unified inbox centralizes all our messages, making it easier to manage patient inquiries.",
    "The no-code workflow builder allowed us to automate repetitive tasks without needing a developer.",
    "The lightweight EHR features are sufficient for our practice's needs, eliminating the need for a separate system."
  ],
  "ratings": [
    "No reviews available on Capterra as of October 2025."
  ],
  "support_channels": [
    "email",
    "live_demo/sales",
    "slack",
    "contact_form"
  ],
  "training_options": [
    "documentation",
    "blog/articles",
    "webinars"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Intely (EHR / interoperability connector)",
    "Calendar integrations",
    "Phone/telephony lines",
    "SMS/text gateways",
    "Fax",
    "Email"
  ],
  "id": "SW2022",
  "slug": "phase-zero",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/phase-zero.json"
  }
}