CulturaLink

JSON twin: https://www.healthaidb.com/software/culturalink.json

Company Name

CulturaLink

Product URL

https://theculturalink.com/managed-services-platform/

Company URL

https://theculturalink.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• language Services
• ai Clinical Documentation Integrity
• translation
• consulting Services
• clinical Education
• Clinical
• Administrative
• Diagnostic
• Remote And Ai-enabled Language Interpretation
• Document Translation
• Consulting
• Training
• Managed Language Services

Summary

CulturaLink offers a HIPAA-compliant platform providing healthcare organizations with on-site, over-the-phone, and video remote interpretation services in over 200 languages, along with document translation and real-time analytics to enhance language access and patient care.

Description

CulturaLink delivers comprehensive language services tailored for healthcare providers, including on-site, over-the-phone, and video remote interpreting, as well as document translation. Their Managed Services Platform offers real-time analytics, advanced scheduling, billing integration, and business intelligence to effectively manage language access across hospitals and ambulatory settings. Services are available 24/7 through a secure, HIPAA-compliant platform, supporting diverse patient populations and improving communication in clinical workflows.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2006

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• On-site interpreting
• Over-the-phone interpreting
• Video remote interpreting
• Document translation
• Real-time analytics dashboard
• Advanced scheduling
• Client billing integration
• Language utilization metrics
• Wait time tracking
• Cancellation tracking
• Pending translations tracking
• Assignment time tracking
• Patient notes review
• Client billing reports
• Advanced language metrics
• Transaction cost reporting
• Budget utilization reporting
• Patient satisfaction reporting
• Language and demographic trend analysis
• Performance metrics for interpreters

Id

SW1188

Integration Partners

Integrations

• Client billing systems (real-time billing integration)

Languages Supported

• English
• Spanish
• Chinese
• Arabic
• French
• German
• Russian
• Portuguese
• Hindi
• Japanese
• Korean
• Vietnamese
• Italian
• Polish
• Turkish
• Dutch
• Thai
• Greek
• Hebrew
• Swedish

Last Updated

2025-10-11

License

commercial/proprietary

Market Segment

• enterprise
• smb

Optional Modules

• Consulting
• Training

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing and demo; enterprise contracts and managed-service engagements

Pricing Model

enterprise_quote

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1188

Product Name

CulturaLink

Ratings

Regions Available

• United States

Related Urls

• https://apps.apple.com/us/app/culturalink/id1493019412
• https://www.healthaidb.com/software/culturalink
• https://www.cience.com/company/culturalink/818801665180991484
• https://elion.health/products/culturalink

Release Year

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Hospital
• Ambulatory Care
• Emergency Medicine
• Telehealth
• Patient Registration/administration

Support Channels

System Requirements

Target Users

• clinicians
• nurses
• health system administrators
• interpreters
• patient access staff
• health IT/telehealth teams

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "CulturaLink",
  "company_name": "CulturaLink",
  "product_url": "https://theculturalink.com/managed-services-platform/",
  "company_url": "https://theculturalink.com",
  "related_urls": [
    "https://apps.apple.com/us/app/culturalink/id1493019412",
    "https://www.healthaidb.com/software/culturalink",
    "https://www.cience.com/company/culturalink/818801665180991484",
    "https://elion.health/products/culturalink"
  ],
  "product_code": "SW1188",
  "summary": "CulturaLink offers a HIPAA-compliant platform providing healthcare organizations with on-site, over-the-phone, and video remote interpretation services in over 200 languages, along with document translation and real-time analytics to enhance language access and patient care.",
  "description": "CulturaLink delivers comprehensive language services tailored for healthcare providers, including on-site, over-the-phone, and video remote interpreting, as well as document translation. Their Managed Services Platform offers real-time analytics, advanced scheduling, billing integration, and business intelligence to effectively manage language access across hospitals and ambulatory settings. Services are available 24/7 through a secure, HIPAA-compliant platform, supporting diverse patient populations and improving communication in clinical workflows.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "language Services",
    "ai Clinical Documentation Integrity",
    "translation",
    "consulting Services",
    "clinical Education",
    "language Services",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Remote And Ai-enabled Language Interpretation",
    "Document Translation",
    "Consulting",
    "Training",
    "Managed Language Services"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "health system administrators",
    "interpreters",
    "patient access staff",
    "health IT/telehealth teams"
  ],
  "specialties": [
    "Hospital",
    "Ambulatory Care",
    "Emergency Medicine",
    "Telehealth",
    "Patient Registration/administration"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese",
    "Arabic",
    "French",
    "German",
    "Russian",
    "Portuguese",
    "Hindi",
    "Japanese",
    "Korean",
    "Vietnamese",
    "Italian",
    "Polish",
    "Turkish",
    "Dutch",
    "Thai",
    "Greek",
    "Hebrew",
    "Swedish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; enterprise contracts and managed-service engagements",
  "license": "commercial/proprietary",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2006",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "On-site interpreting",
    "Over-the-phone interpreting",
    "Video remote interpreting",
    "Document translation",
    "Real-time analytics dashboard",
    "Advanced scheduling",
    "Client billing integration",
    "Language utilization metrics",
    "Wait time tracking",
    "Cancellation tracking",
    "Pending translations tracking",
    "Assignment time tracking",
    "Patient notes review",
    "Client billing reports",
    "Advanced language metrics",
    "Transaction cost reporting",
    "Budget utilization reporting",
    "Patient satisfaction reporting",
    "Language and demographic trend analysis",
    "Performance metrics for interpreters"
  ],
  "optional_modules": [
    "Consulting",
    "Training"
  ],
  "integrations": [
    "Client billing systems (real-time billing integration)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1188",
  "slug": "culturalink",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/culturalink.json"
  }
}