JSON twin: https://www.healthaidb.com/software/culturalink.json
CulturaLink
https://theculturalink.com/managed-services-platform/
CulturaLink is a HIPAA-compliant language services and managed services platform that provides on-site, over-the-phone, and video remote interpretation plus document translation and analytics for healthcare organizations.
CulturaLink offers healthcare-focused language services (VRI, OPI, on-site interpreting, translation) combined with a Managed Services Platform that delivers real-time analytics, advanced scheduling, billing integration, and business intelligence to manage language access across hospitals and ambulatory settings. Services cover 200+ languages and operate 24/7 for clinical workflows.
unknown
2006
P0432
2025-09-07
commercial/proprietary
contact vendor for pricing and demo; enterprise contracts and managed-service engagements
enterprise_quote
product
1.0
{
"company_name": "CulturaLink",
"company_url": "https://theculturalink.com/",
"company_offices": [
"United States"
],
"company_founding": "2006",
"product_url": "https://theculturalink.com/managed-services-platform/",
"categories": [
"language services",
"remote and video remote interpreting",
"over-the-phone interpreting",
"document translation",
"consulting",
"training",
"managed language services"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://theculturalink.com/",
"https://theculturalink.com/our-services/language-services/",
"https://theculturalink.com/managed-services-platform/",
"https://theculturalink.com/our-difference/leadership/",
"https://theculturalink.com/contact-us/",
"https://elion.health/products/culturalink",
"https://www.prnewswire.com/news-releases/culturalink-launches-technology-platform-empowering-healthcare-providers-to-better-manage-language-services-300739076.html",
"https://theculturalink.com/our-services/language-services/video-remote-interpreting/",
"https://theculturalink.com/our-services/language-services/over-the-phone-interpretation/",
"https://www.linkedin.com/company/culturalink"
],
"summary": "CulturaLink is a HIPAA-compliant language services and managed services platform that provides on-site, over-the-phone, and video remote interpretation plus document translation and analytics for healthcare organizations.",
"description": "CulturaLink offers healthcare-focused language services (VRI, OPI, on-site interpreting, translation) combined with a Managed Services Platform that delivers real-time analytics, advanced scheduling, billing integration, and business intelligence to manage language access across hospitals and ambulatory settings. Services cover 200+ languages and operate 24/7 for clinical workflows.",
"target_users": [
"clinicians",
"nurses",
"health system administrators",
"interpreters",
"patient access staff",
"health IT/telehealth teams"
],
"specialties": [
"hospital",
"ambulatory care",
"emergency medicine",
"telehealth",
"patient registration/administration"
],
"regions_available": [
"United States"
],
"languages_supported": [],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor for pricing and demo; enterprise contracts and managed-service engagements",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"One-screen access to language services",
"Real-time analytics dashboard",
"Daily activity monitoring",
"Language utilization metrics",
"Wait time tracking",
"Cancellation tracking",
"Pending translations tracking",
"Assignment time tracking",
"Advanced scheduling (request appointments, view schedule, quick reschedule)",
"Patient notes review in scheduling",
"Client billing reports",
"Real-time client billing integration",
"Advanced language metrics",
"Transaction cost reporting",
"Budget utilization reporting",
"Patient satisfaction reporting",
"Language and demographic trend analysis",
"Performance metrics for interpreters"
],
"optional_modules": [],
"integrations": [
"Client billing systems (real-time billing integration)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [],
"certifications": [],
"security_features": [],
"privacy_features": [],
"data_residency": "",
"customers": [
"Froedtert",
"HCA Healthcare",
"Baylor Health Care System",
"Catholic Health Partners (CHI)",
"Centene",
"Christiana Care Health System",
"Elkhart General Hospital",
"WellPoint (Anthem)",
"Franklin Hospital (NorthShore)",
"Robert Wood Johnson University Hospital",
"Hendricks Regional Health",
"Children's Minnesota",
"Advantage Plan",
"Goshen Health (IU Health Goshen)",
"Seton Healthcare Family",
"Mary Washington Healthcare",
"Advocate Health (Advocate Health Care)",
"IU Health",
"Anthem (Blue Cross Blue Shield)",
"State of Indiana",
"MHSWI (Mental Health Services for Wisconsin)",
"UNM Health (University of New Mexico)",
"RMH (Rocky Mountain Hospital)"
],
"user_reviews": [
"At first they do all legit paperwork and make you feel like it's a great company. But they don't ever pay you. I never received a penny!",
"Absolutely love working with CulturaLink and feel blessed to have such an amazing team, professional environment and great pay. For those who... (contradictory reviews exist)",
"Worst interpreting company in the market",
"Flexibility is great but you're working for free! What is the most stressful part about working at the company? They will not pay you (reported by multiple contract interpreters).",
"There is a mix of positive client-facing outcomes and strong negative employee/contractor experiences reported on job review sites."
],
"ratings": [
"Glassdoor: 1.3/5 (Interpreter reviews, ~29 reviews)",
"Glassdoor (US overall): 1.6/5 (53 reviews)",
"Indeed: employer reviews available (19 reviews listed on company profile)"
],
"support_channels": [
"email",
"phone"
],
"training_options": [
"documentation",
"live_online",
"onsite"
],
"release_year": "",
"integration_partners": [],
"id": "P0432",
"slug": "culturalink",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/culturalink.json"
}
}