Zoom for Healthcare

JSON twin: https://www.healthaidb.com/software/zoom-for-healthcare.json

Company Name

Zoom Communications

Product URL

https://www.zoom.com/healthcare

Company URL

https://www.zoom.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• telehealth
• care Coordination
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Collaboration
• Ai-driven Solutions

Summary

Zoom for Healthcare is a comprehensive telehealth platform that integrates voice, video, and chat to enhance patient care and streamline healthcare provider workflows.

Description

Zoom for Healthcare offers a unified communications platform tailored for the healthcare industry, enabling secure and efficient virtual consultations, team collaborations, and administrative tasks. It includes features like AI-generated clinical notes, customizable AI companions, and seamless integration with electronic health records (EHRs).

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• ISO 27017
• ISO 27018
• ISO 27701
• SOC 2 Type 2
• SOC 2 + HITRUST
• SOC 3
• FedRAMP Moderate
• HITRUST CSF
• PIPEDA
• PHIPA
• UK Cyber Essentials Plus
• CSA STAR Level 2

Company Founding

2011

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ISO 27017
• ISO 27018
• ISO 27701
• SOC 3
• FedRAMP Moderate
• HITRUST CSF
• PIPEDA
• PHIPA
• UK Cyber Essentials Plus
• CSA STAR Level 2
• SOC 2 Type 2
• SOC 2 + HITRUST

Customers

• Harris & Associates
• University Campus
• Small-Business (50 or fewer employees)
• Staffing and Recruiting

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• NDC
• ICD-9
• HL7 CDA

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Video conferencing
• Team chat
• Cloud-based phone system
• Email and calendar integration
• AI-powered virtual assistant
• Whiteboard collaboration
• Screen sharing
• Breakout rooms
• Virtual backgrounds
• Meeting recording
• Webinars
• Event hosting
• File sharing
• Meeting scheduling
• Real-time messaging
• Presence indicators
• Direct messaging
• Group messaging
• Audio conferencing
• HD video quality

Id

SW2530

Integration Partners

• Google Calendar
• Slack

Integrations

• Epic
• Cerner
• PACS
• Billing systems
• EHR systems
• CRM systems
• HR systems
• Learning management systems
• Document management systems
• Patient portals
• Telemedicine platforms
• Analytics platforms
• Cloud storage services
• Marketing platforms
• Accounting software
• Helpdesk systems
• Project management tools
• Collaboration platforms
• Business intelligence tools
• Supply chain management systems

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Russian
• Chinese (Simplified)
• Chinese (Traditional)
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Zoom Phone
• Zoom Team Chat
• Zoom Whiteboard
• Zoom Events
• Zoom Webinars
• Zoom Rooms
• Zoom Contact Center
• Zoom AI Companion
• Zoom Mail and Calendar
• Zoom Scheduler

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Data anonymization
• Data minimization
• Consent management
• Data residency options
• Data encryption
• Access controls
• Data retention policies
• User consent tracking
• Data access auditing

Product Code

SW2530

Product Name

Zoom for Healthcare

Ratings

• 4.5/5 on G2
• 4.6/5 on G2
• 4.4/5 on G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil
• Mexico
• South Africa
• New Zealand
• Singapore
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium

Related Urls

• https://elion.health/products/zoom-healthcare

Release Year

2011

Security Features

• 256-bit AES-GCM encryption
• End-to-end encryption (E2EE)
• Single Sign-On (SSO)
• Two-Factor Authentication (2FA)
• Role-Based Access Control (RBAC)
• Audit logs
• Data Loss Prevention (DLP)
• Waiting rooms
• Meeting passcodes
• Virtual backgrounds

Specialties

• General Medicine
• Surgery
• Pediatrics
• Geriatrics
• Cardiology
• Neurology
• Orthopedics
• Psychiatry
• Obstetrics
• Gynecology
• Dermatology
• Radiology
• Oncology
• Emergency Medicine
• Anesthesiology
• Pathology
• Ophthalmology
• Ent
• Urology
• Pulmonology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows 7 or later, macOS 10.9 or later, iOS 9.0 or later, Android 5.0 or later

Target Users

• clinicians
• nurses
• patients
• admins
• healthcare IT decision-makers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Zoom Workplace is easy to use and has a clear, user-friendly interface. It allows easy renaming and peer-to-peer chat during meetings, enabling users to text publicly to all members or privately to a single individual.
• Zoom Workplace makes it easy to connect and collaborate with my team. Meetings are simple to join, even for those who aren't very tech-savvy, and the video and audio quality are usually very reliable. I also like that you can share your screen, use chat, and even organize webinars in one place. The integration with tools like calendars and file sharing saves a lot of time. Overall, it just makes working together much smoother and less stressful.
• Being able to do video calls for interacting with coworkers for meetings as well as prospective and current customers/students is very helpful. We recently upgraded to Zoom Phone across our university campus, and the switch has actually been fairly easy. I appreciate being able to make calls and check voicemails and missed calls all in one spot.
• Zoom Workplace makes virtual meetings, webinars, and team collaboration really easy and smooth. What I like most is how simple it is to use, even for people who aren't very tech-savvy. The video and audio quality are very reliable, and sharing your screen works without any hiccups. It also connects well with tools like Google Calendar and Slack, so setting up and managing meetings feels effortless. Features like breakout rooms and the whiteboard come in handy too, especially for keeping teams engaged during workshops or training sessions.
• Zoom has been my go-to meeting software for years. It is always easy to use and you can use it pretty much everywhere. It integrates with most everything, so I use it pretty much every day.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Zoom for Healthcare",
  "company_name": "Zoom Communications",
  "product_url": "https://www.zoom.com/healthcare",
  "company_url": "https://www.zoom.com",
  "related_urls": [
    "https://elion.health/products/zoom-healthcare"
  ],
  "product_code": "SW2530",
  "summary": "Zoom for Healthcare is a comprehensive telehealth platform that integrates voice, video, and chat to enhance patient care and streamline healthcare provider workflows.",
  "description": "Zoom for Healthcare offers a unified communications platform tailored for the healthcare industry, enabling secure and efficient virtual consultations, team collaborations, and administrative tasks. It includes features like AI-generated clinical notes, customizable AI companions, and seamless integration with electronic health records (EHRs).",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "telehealth",
    "care Coordination",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Telehealth",
    "Collaboration",
    "Ai-driven Solutions"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "healthcare IT decision-makers"
  ],
  "specialties": [
    "General Medicine",
    "Surgery",
    "Pediatrics",
    "Geriatrics",
    "Cardiology",
    "Neurology",
    "Orthopedics",
    "Psychiatry",
    "Obstetrics",
    "Gynecology",
    "Dermatology",
    "Radiology",
    "Oncology",
    "Emergency Medicine",
    "Anesthesiology",
    "Pathology",
    "Ophthalmology",
    "Ent",
    "Urology",
    "Pulmonology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "South Africa",
    "New Zealand",
    "Singapore",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Russian",
    "Chinese (Simplified)",
    "Chinese (Traditional)",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil"
  ],
  "company_founding": "2011",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Video conferencing",
    "Team chat",
    "Cloud-based phone system",
    "Email and calendar integration",
    "AI-powered virtual assistant",
    "Whiteboard collaboration",
    "Screen sharing",
    "Breakout rooms",
    "Virtual backgrounds",
    "Meeting recording",
    "Webinars",
    "Event hosting",
    "File sharing",
    "Meeting scheduling",
    "Real-time messaging",
    "Presence indicators",
    "Direct messaging",
    "Group messaging",
    "Audio conferencing",
    "HD video quality"
  ],
  "optional_modules": [
    "Zoom Phone",
    "Zoom Team Chat",
    "Zoom Whiteboard",
    "Zoom Events",
    "Zoom Webinars",
    "Zoom Rooms",
    "Zoom Contact Center",
    "Zoom AI Companion",
    "Zoom Mail and Calendar",
    "Zoom Scheduler"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing systems",
    "EHR systems",
    "CRM systems",
    "HR systems",
    "Learning management systems",
    "Document management systems",
    "Patient portals",
    "Telemedicine platforms",
    "Analytics platforms",
    "Cloud storage services",
    "Marketing platforms",
    "Accounting software",
    "Helpdesk systems",
    "Project management tools",
    "Collaboration platforms",
    "Business intelligence tools",
    "Supply chain management systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "NDC",
    "ICD-9",
    "HL7 CDA"
  ],
  "api_available": "yes",
  "system_requirements": "Windows 7 or later, macOS 10.9 or later, iOS 9.0 or later, Android 5.0 or later",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "ISO 27701",
    "SOC 3",
    "FedRAMP Moderate",
    "HITRUST CSF",
    "PIPEDA",
    "PHIPA",
    "UK Cyber Essentials Plus",
    "CSA STAR Level 2",
    "SOC 2 Type 2",
    "SOC 2 + HITRUST"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "ISO 27701",
    "SOC 2 Type 2",
    "SOC 2 + HITRUST",
    "SOC 3",
    "FedRAMP Moderate",
    "HITRUST CSF",
    "PIPEDA",
    "PHIPA",
    "UK Cyber Essentials Plus",
    "CSA STAR Level 2"
  ],
  "security_features": [
    "256-bit AES-GCM encryption",
    "End-to-end encryption (E2EE)",
    "Single Sign-On (SSO)",
    "Two-Factor Authentication (2FA)",
    "Role-Based Access Control (RBAC)",
    "Audit logs",
    "Data Loss Prevention (DLP)",
    "Waiting rooms",
    "Meeting passcodes",
    "Virtual backgrounds"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Data anonymization",
    "Data minimization",
    "Consent management",
    "Data residency options",
    "Data encryption",
    "Access controls",
    "Data retention policies",
    "User consent tracking",
    "Data access auditing"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Harris & Associates",
    "University Campus",
    "Small-Business (50 or fewer employees)",
    "Staffing and Recruiting"
  ],
  "user_reviews": [
    "Zoom Workplace is easy to use and has a clear, user-friendly interface. It allows easy renaming and peer-to-peer chat during meetings, enabling users to text publicly to all members or privately to a single individual.",
    "Zoom Workplace makes it easy to connect and collaborate with my team. Meetings are simple to join, even for those who aren't very tech-savvy, and the video and audio quality are usually very reliable. I also like that you can share your screen, use chat, and even organize webinars in one place. The integration with tools like calendars and file sharing saves a lot of time. Overall, it just makes working together much smoother and less stressful.",
    "Being able to do video calls for interacting with coworkers for meetings as well as prospective and current customers/students is very helpful. We recently upgraded to Zoom Phone across our university campus, and the switch has actually been fairly easy. I appreciate being able to make calls and check voicemails and missed calls all in one spot.",
    "Zoom Workplace makes virtual meetings, webinars, and team collaboration really easy and smooth. What I like most is how simple it is to use, even for people who aren't very tech-savvy. The video and audio quality are very reliable, and sharing your screen works without any hiccups. It also connects well with tools like Google Calendar and Slack, so setting up and managing meetings feels effortless. Features like breakout rooms and the whiteboard come in handy too, especially for keeping teams engaged during workshops or training sessions.",
    "Zoom has been my go-to meeting software for years. It is always easy to use and you can use it pretty much everywhere. It integrates with most everything, so I use it pretty much every day."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.6/5 on G2",
    "4.4/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2011",
  "integration_partners": [
    "Google Calendar",
    "Slack"
  ],
  "id": "SW2530",
  "slug": "zoom-for-healthcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/zoom-for-healthcare.json"
  }
}