zedmed

JSON twin: https://www.healthaidb.com/software/zedmed.json

Company Name

Zedmed

Product URL

https://www.zedmed.com.au/

Company URL

https://www.zedmed.com.au/

Categories

Summary

Zedmed is an Australian commercial practice management and EHR system for general practices, specialists and allied health, available cloud or on‑premise and sold on a subscription basis.

Description

Zedmed provides appointment booking, electronic health records, clinical note templates, e‑prescribing, Medicare claiming, billing/claiming, reporting, SMS reminders and integrations with drug references and payment/third‑party services; offered as cloud or on‑premise deployments with vendor support and data migration services.

Api Available

yes

Certifications

Company Founding

1979

Company Offices

Compliance

Customers

Data Residency

Hosted on AWS (Zedmed Cloud) – Australia-region hosting available for cloud customers

Data Standards

Deployment Model

Features

Id

P1842

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial (proprietary)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Tiered subscription pricing; public entry-level GP package advertised from A$99/month (full‑time) — discounts for part‑time/admin seats; trial/demo available, contact vendor for full pricing and enterprise quotes.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Windows desktops/servers for on-prem; SQL/DB server for on-prem installs; Internet connectivity; Zedmed Cloud runs on AWS (cloud option)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Zedmed",
  "company_url": "https://www.zedmed.com.au/",
  "company_offices": [
    "Australia"
  ],
  "company_founding": "1979",
  "product_url": "https://www.zedmed.com.au/",
  "categories": [
    "practice management",
    "electronic health record",
    "clinical",
    "administrative",
    "telehealth",
    "e-prescribing",
    "billing",
    "patient-facing"
  ],
  "market_segment": [
    "smb",
    "multisite",
    "enterprise"
  ],
  "links": [
    "https://www.zedmed.com.au/",
    "https://www.zedmed.com.au/cloud-practice-management-software/",
    "https://www.zedmed.com.au/integrations/",
    "https://www.zedmed.com.au/features/",
    "https://www.zedmed.com.au/pricing/",
    "https://www.zedmed.com.au/support/",
    "https://www.zedmed.com.au/data-security-at-zedmed/",
    "https://elion.health/products/zedmed",
    "https://www.capterra.com/p/208984/Zedmed/",
    "https://au.linkedin.com/company/zedmed-medical-software-solutions"
  ],
  "summary": "Zedmed is an Australian commercial practice management and EHR system for general practices, specialists and allied health, available cloud or on‑premise and sold on a subscription basis.",
  "description": "Zedmed provides appointment booking, electronic health records, clinical note templates, e‑prescribing, Medicare claiming, billing/claiming, reporting, SMS reminders and integrations with drug references and payment/third‑party services; offered as cloud or on‑premise deployments with vendor support and data migration services.",
  "target_users": [
    "general practitioners",
    "specialist clinicians",
    "allied health professionals",
    "practice managers",
    "administrative staff",
    "billing staff"
  ],
  "specialties": [
    "general practice",
    "internal medicine",
    "cardiology",
    "dermatology",
    "endocrinology",
    "orthopaedics",
    "allied health"
  ],
  "regions_available": [
    "Australia"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Tiered subscription pricing; public entry-level GP package advertised from A$99/month (full‑time) — discounts for part‑time/admin seats; trial/demo available, contact vendor for full pricing and enterprise quotes.",
  "license": "commercial (proprietary)",
  "deployment_model": [
    "cloud (Zedmed Cloud)",
    "on_premise"
  ],
  "os_platforms": [
    "Windows (desktop)",
    "Web",
    "iOS (Doctors App)",
    "Android (Doctors App)"
  ],
  "features": [
    "Electronic health record / clinical notes",
    "Appointment book & online bookings (Zedmed OLA)",
    "Billing, invoicing and Medicare / DVA claiming",
    "e-Prescribing (integrated with MIMS, prescription monitoring)",
    "Results inbox (centralised pathology and radiology results)",
    "Telehealth (integrated)",
    "Payment gateway / online payments",
    "Patient SMS & messaging",
    "Secure Send (secure document download to patients)",
    "Reporting & practice analytics",
    "Role-based access / granular user permissions",
    "Two-factor authentication (Duo)",
    "Integrations marketplace / middleware (Halo Connect)",
    "AI medical scribe integration (Heidi)",
    "Dictation/transcription integrations (Dragon)",
    "Device integrations (ophthalmology, ECG/spirometry, etc.)",
    "Referral & secure messaging inbox",
    "Data extraction / analytics connectors (Cubiko, POLAR)"
  ],
  "optional_modules": [
    "Zedmed Cloud subscription",
    "Zedmed On‑Premise deployment support",
    "Online Appointments (OLA) module",
    "Telehealth module",
    "Payment Gateway",
    "Secure Send",
    "Doctors App (mobile)",
    "Halo Connect (interoperability agent)",
    "AI Scribe integration (Heidi)",
    "Cubiko practice intelligence connector"
  ],
  "integrations": [
    "My Health Record (ADHA)",
    "Medicare / Medicare Web Services (ECLIPSE, PBS Online, AIR)",
    "MIMS (drug database)",
    "DVA",
    "Tyro Health (payments)",
    "Surgical Partners (practice accounting)",
    "Medical-Objects (messaging/integration)",
    "HealthLink (secure messaging / SmartForms)",
    "Argus (Telstra Health secure messaging)",
    "ReferralNet",
    "Halo Connect (integration platform)",
    "Heidi (AI medical scribe)",
    "Dragon (Nuance dictation)",
    "Cubiko (analytics)",
    "POLAR (analytics)",
    "PenCS",
    "DermEngine",
    "Welch Allyn",
    "Office Medic",
    "ZEISS FORUM"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "CDA"
  ],
  "api_available": "yes",
  "system_requirements": "Windows desktops/servers for on-prem; SQL/DB server for on-prem installs; Internet connectivity; Zedmed Cloud runs on AWS (cloud option)",
  "compliance": [
    "ISO 27001",
    "Australian Privacy Principles (APP)",
    "aligns with Australian digital health standards (My Health Record / ADHA)"
  ],
  "certifications": [
    "ISO 27001"
  ],
  "security_features": [
    "Encryption in transit and at rest (AWS)",
    "Duo two‑factor authentication (2FA)",
    "Granular RBAC / user permissions",
    "Audit logging",
    "Verified integration partner program",
    "Secure middleware (Halo Connect)"
  ],
  "privacy_features": [
    "APP-compliant privacy practices",
    "Secure Send for controlled document delivery",
    "Support for data de-identification prior to AI processing (via Heidi integration)",
    "Consent-aligned workflows"
  ],
  "data_residency": "Hosted on AWS (Zedmed Cloud) – Australia-region hosting available for cloud customers",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "knowledge_base",
    "email",
    "phone",
    "training_request/ticketing"
  ],
  "training_options": [
    "documentation",
    "knowledge_base",
    "webinars",
    "live_online_training",
    "onsite_training"
  ],
  "release_year": "",
  "integration_partners": [
    "My Health Record (ADHA)",
    "Medicare (Medicare Web Services)",
    "MIMS",
    "DVA",
    "Tyro Health",
    "Surgical Partners",
    "Medical Objects",
    "HealthLink",
    "Argus (Telstra Health)",
    "ReferralNet",
    "POLAR (POLAR GP)",
    "Halo Connect",
    "Cubiko",
    "PenCS",
    "DermEngine",
    "Welch Allyn",
    "Office Medic",
    "ZEISS Forum",
    "HealthShare",
    "Specialists & Referrals (SR)",
    "Dragon (Nuance)",
    "Heidi (AI medical scribe)"
  ],
  "id": "P1842",
  "slug": "zedmed",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/zedmed.json"
  }
}