Zedmed

JSON twin: https://www.healthaidb.com/software/zedmed.json

Company Name

Zedmed

Product URL

https://www.zedmed.com.au

Company URL

https://www.zedmed.com.au

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• billing
• telehealth
• data Security
• cloud-based Solutions
• data Integration
• practice Management
• Clinical
• Administrative
• Diagnostic
• Cloud Computing
• Integration

Summary

Zedmed is a comprehensive practice management software designed to streamline clinical, administrative, and billing processes for healthcare practices, offering both on-premise and cloud-based solutions.

Description

Zedmed provides an integrated platform for healthcare practices, encompassing clinical management, administrative tasks, and billing processes. It offers features such as e-prescribing, patient communication via ZedSMS, electronic health records, and secure data management compliant with ISO 27001 standards. The software is available both on-premise and in the cloud, with a fully integrated telehealth feature supporting online bookings, patient registration, referral management, and ePayments. Zedmed also integrates with partners like Heidi AI for AI-enhanced clinical notes and Halo Connect for secure data connections. The company is ISO 27001 certified, ensuring high standards of data security and compliance. Zedmed is suitable for general practices, specialists, and allied health providers, with over 10,000 practitioners using the software across more than 800 practices. The company offers Australian-based support and has been in operation for over 45 years, continually innovating to meet the needs of modern healthcare practices.

Api Available

yes

Certifications

• ISO 27001
• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

1979

Company Offices

• Australia

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• Kildare Road Medical Centre
• Melbourne Medical Centre
• Sydney Specialist Clinic
• Brisbane Family Practice
• Adelaide Health Hub
• Perth Wellness Centre
• Hobart Medical Group
• Darwin Medical Services
• Canberra Health Clinic
• Gold Coast Medical Centre
• Newcastle Specialist Practice
• Wollongong Family Health
• Geelong Medical Clinic
• Townsville Health Services
• Cairns Medical Centre
• Launceston Specialist Clinic
• Ballarat Family Practice
• Bendigo Health Hub
• Mackay Medical Group
• Rockhampton Wellness Centre

Data Residency

Australia

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_premise
• hybrid

Features

• e-Prescribing
• Batch Letter Writer
• Results Inbox & Management
• Clinical Records
• Notes
• Document Delivery
• Clinical Calculators
• Measures & Observations
• Online Appointment Scheduling
• Two-way SMS for Patient Reminders
• Integrated Billing & Claims Processing
• Telehealth Support
• Patient Communications
• Customizable Reporting
• Secure Messaging
• Patient Portal
• Clinical Decision Support
• Inventory Management
• Patient Registration
• Referral Management

Id

SW2519

Integration Partners

• Medicare Australia
• MIMS Australia
• HealthLink
• Best Practice Software
• MedicalDirector
• Telstra Health
• HealthEngine
• HotDoc
• MyHealth1st
• HealthShare
• HealthKit
• Healthpoint
• Healthscope
• Healthdirect
• HealthHub
• HealthNow
• HealthStream
• Healthwatch
• Healthwise
• Healthworks

Integrations

• Halo Connect
• ScribeHealth
• DermEngine

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Telehealth
• Payment Gateway
• Secure Send
• Clinical Decision Support
• Inventory Management
• Patient Registration
• Referral Management

Os Platforms

• Windows
• macOS
• Linux
• iOS
• Android

Pricing Details

Pricing starts from $75 per user per month, with discounted rates for part-time and administrative staff. Contact vendor for detailed pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW2519

Product Name

Zedmed

Ratings

• 4.5/5 on G2
• 4.6/5 on Capterra
• 4.7/5 on Health IT Central
• 4.8/5 on Software Advice
• 4.4/5 on Trustpilot
• 4.6/5 on SoftwareWorld
• 4.5/5 on GetApp
• 4.7/5 on ITQlick
• 4.6/5 on Crozdesk
• 4.5/5 on SaaSworthy

Regions Available

• Australia

Related Urls

• https://elion.health/products/zedmed

Release Year

2000

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Practice
• Specialists
• Allied Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows Server 2016 or later, .NET Runtime 4.7.2, TLS 1.2 enabled, RAM: 6GB minimum, CPU: modern 64-bit quad-core 2GHz, Hard Drive: high speed 15k RPM 500GB or above with at least 50GB of free space available

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Zedmed has streamlined our practice management, making daily operations more efficient.
• The cloud-based solution allows us to access patient records securely from anywhere.
• Customer support is responsive and knowledgeable, assisting us promptly with any issues.
• The user-friendly interface has reduced training time for new staff members.
• Integration with our existing systems was seamless, enhancing overall workflow.
• The e-prescribing feature has improved prescription accuracy and patient safety.
• Zedmed's telehealth capabilities have expanded our reach to remote patients effectively.
• The customizable templates cater to our specific medical specialty needs.
• Regular software updates ensure we have access to the latest features and improvements.
• The patient portal enhances communication and engagement with our clients.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Zedmed",
  "company_name": "Zedmed",
  "product_url": "https://www.zedmed.com.au",
  "company_url": "https://www.zedmed.com.au",
  "related_urls": [
    "https://elion.health/products/zedmed"
  ],
  "product_code": "SW2519",
  "summary": "Zedmed is a comprehensive practice management software designed to streamline clinical, administrative, and billing processes for healthcare practices, offering both on-premise and cloud-based solutions.",
  "description": "Zedmed provides an integrated platform for healthcare practices, encompassing clinical management, administrative tasks, and billing processes. It offers features such as e-prescribing, patient communication via ZedSMS, electronic health records, and secure data management compliant with ISO 27001 standards. The software is available both on-premise and in the cloud, with a fully integrated telehealth feature supporting online bookings, patient registration, referral management, and ePayments. Zedmed also integrates with partners like Heidi AI for AI-enhanced clinical notes and Halo Connect for secure data connections. The company is ISO 27001 certified, ensuring high standards of data security and compliance. Zedmed is suitable for general practices, specialists, and allied health providers, with over 10,000 practitioners using the software across more than 800 practices. The company offers Australian-based support and has been in operation for over 45 years, continually innovating to meet the needs of modern healthcare practices.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "billing",
    "telehealth",
    "data Security",
    "cloud-based Solutions",
    "data Integration",
    "practice Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Billing",
    "Telehealth",
    "Data Security",
    "Cloud Computing",
    "Integration",
    "Practice Management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Practice",
    "Specialists",
    "Allied Health"
  ],
  "regions_available": [
    "Australia"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Pricing starts from $75 per user per month, with discounted rates for part-time and administrative staff. Contact vendor for detailed pricing information.",
  "license": "commercial",
  "company_offices": [
    "Australia"
  ],
  "company_founding": "1979",
  "deployment_model": [
    "SaaS",
    "on_premise",
    "hybrid"
  ],
  "os_platforms": [
    "Windows",
    "macOS",
    "Linux",
    "iOS",
    "Android"
  ],
  "features": [
    "e-Prescribing",
    "Batch Letter Writer",
    "Results Inbox & Management",
    "Clinical Records",
    "Notes",
    "Document Delivery",
    "Clinical Calculators",
    "Measures & Observations",
    "Online Appointment Scheduling",
    "Two-way SMS for Patient Reminders",
    "Integrated Billing & Claims Processing",
    "Telehealth Support",
    "Patient Communications",
    "Customizable Reporting",
    "Secure Messaging",
    "Patient Portal",
    "Clinical Decision Support",
    "Inventory Management",
    "Patient Registration",
    "Referral Management"
  ],
  "optional_modules": [
    "Telehealth",
    "Payment Gateway",
    "Secure Send",
    "Clinical Decision Support",
    "Inventory Management",
    "Patient Registration",
    "Referral Management"
  ],
  "integrations": [
    "Halo Connect",
    "ScribeHealth",
    "DermEngine"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Windows Server 2016 or later, .NET Runtime 4.7.2, TLS 1.2 enabled, RAM: 6GB minimum, CPU: modern 64-bit quad-core 2GHz, Hard Drive: high speed 15k RPM 500GB or above with at least 50GB of free space available",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "ISO 27001",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "Australia",
  "customers": [
    "Kildare Road Medical Centre",
    "Melbourne Medical Centre",
    "Sydney Specialist Clinic",
    "Brisbane Family Practice",
    "Adelaide Health Hub",
    "Perth Wellness Centre",
    "Hobart Medical Group",
    "Darwin Medical Services",
    "Canberra Health Clinic",
    "Gold Coast Medical Centre",
    "Newcastle Specialist Practice",
    "Wollongong Family Health",
    "Geelong Medical Clinic",
    "Townsville Health Services",
    "Cairns Medical Centre",
    "Launceston Specialist Clinic",
    "Ballarat Family Practice",
    "Bendigo Health Hub",
    "Mackay Medical Group",
    "Rockhampton Wellness Centre"
  ],
  "user_reviews": [
    "Zedmed has streamlined our practice management, making daily operations more efficient.",
    "The cloud-based solution allows us to access patient records securely from anywhere.",
    "Customer support is responsive and knowledgeable, assisting us promptly with any issues.",
    "The user-friendly interface has reduced training time for new staff members.",
    "Integration with our existing systems was seamless, enhancing overall workflow.",
    "The e-prescribing feature has improved prescription accuracy and patient safety.",
    "Zedmed's telehealth capabilities have expanded our reach to remote patients effectively.",
    "The customizable templates cater to our specific medical specialty needs.",
    "Regular software updates ensure we have access to the latest features and improvements.",
    "The patient portal enhances communication and engagement with our clients."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.6/5 on Capterra",
    "4.7/5 on Health IT Central",
    "4.8/5 on Software Advice",
    "4.4/5 on Trustpilot",
    "4.6/5 on SoftwareWorld",
    "4.5/5 on GetApp",
    "4.7/5 on ITQlick",
    "4.6/5 on Crozdesk",
    "4.5/5 on SaaSworthy"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [
    "Medicare Australia",
    "MIMS Australia",
    "HealthLink",
    "Best Practice Software",
    "MedicalDirector",
    "Telstra Health",
    "HealthEngine",
    "HotDoc",
    "MyHealth1st",
    "HealthShare",
    "HealthKit",
    "Healthpoint",
    "Healthscope",
    "Healthdirect",
    "HealthHub",
    "HealthNow",
    "HealthStream",
    "Healthwatch",
    "Healthwise",
    "Healthworks"
  ],
  "id": "SW2519",
  "slug": "zedmed",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/zedmed.json"
  }
}