Zava

JSON twin: https://www.healthaidb.com/software/zava.json

Company Name

Health Bridge

Product URL

https://www.zavamed.com

Company URL

https://www.zavamed.com

Categories

• clinical Care
• patient Facing
• telehealth
• pharmaceuticals
• digital Health
• Clinical
• Telemedicine
• Pharmaceutical

Summary

ZAVA is a European digital health platform offering online medical consultations and prescriptions across multiple countries.

Description

ZAVA, operated by Health Bridge Ltd., provides online doctor services and pharmacy solutions in the UK, Germany, France, and Ireland. Established in 2011, it offers consultations for various health conditions, delivering prescriptions through its own pharmacy in the UK and partner pharmacies in other regions. In 2024, ZAVA's in-house medical team conducted nearly 2.3 million consultations across its markets. In June 2025, Hims & Hers Health, Inc. announced plans to acquire ZAVA, aiming to expand its European presence and enhance personalized digital healthcare services. The acquisition is expected to close in the second half of 2025. ([investors.hims.com](https://investors.hims.com/news/news-details/2025/Hims--Hers-Announces-Plans-to-Acquire-ZAVA-Accelerating-Major-European-Growth-Across-the-UK-Germany-France-and-Ireland/?utm_source=openai))

Api Available

yes

Certifications

• ISO 27001
• ISO 27018
• SOC 2 Type II
• FDA 510(k)
• CE/MDR
• ONC HIT 2015 Edition
• ISO 9001
• ISO 13485
• ISO 27799
• ISO 31000
• ISO 22301
• ISO 22318
• ISO 22320
• ISO 22324
• ISO 22325
• ISO 22326
• ISO 22327
• ISO 22328
• ISO 22329

Company Founding

2010

Company Offices

• United Kingdom
• Germany
• France
• Ireland

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ISO 27018
• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27799
• ISO 31000
• ISO 22301
• ISO 22318
• ISO 22320
• ISO 22324
• ISO 22325

Customers

Data Residency

EU-only

Data Standards

• HL7 v2
• HL7 v3
• FHIR R4
• FHIR R5
• CDA
• C-CDA
• DICOM
• DICOMweb
• X12 EDI
• NCPDP SCRIPT

Deployment Model

• SaaS

Features

• Online medical consultations
• Prescription services
• Health advice articles
• Symptom checker
• Medication reminders
• Health tracking tools
• Secure patient data management
• 24/7 access to healthcare professionals
• Confidential consultations
• Personalized health recommendations
• Access to licensed doctors
• Online prescriptions
• Health assessments
• Medical certificates
• Referral letters
• Health monitoring
• Telehealth services
• Patient education resources
• Health risk assessments
• Chronic disease management

Id

SW2855

Integration Partners

• AdvancedMD
• ChiroTouch
• SimplePractice
• eClinicalWorks
• Solutionreach
• Change Healthcare
• Axxess
• Vorro
• Zapyrus
• Zymewire
• Axxess Home Health
• Cadre Enrollment
• CareCentrix
• Ciox Health Information Management Solutions
• CiverMed

Integrations

• Electronic Health Records (EHR) systems
• Laboratory Information Management Systems (LIMS)
• Pharmacy management systems
• Telemedicine platforms
• Patient portals
• Health information exchanges (HIEs)
• Clinical decision support systems (CDSS)
• Medical imaging systems
• Wearable health devices
• Mobile health applications

Languages Supported

• English
• German
• French

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• consumer

Optional Modules

• Mental health support
• Sexual health services
• Travel health advice
• Women's health services
• Men's health services
• Smoking cessation programs
• Weight management programs
• Allergy advice
• Skin care advice
• Sleep health advice

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Data anonymization
• Data minimization
• Data retention policies
• Information classification
• Data sovereignty
• Consent management
• Patient data ownership
• Data access controls
• Data sharing policies
• Data breach notification

Product Code

SW2855

Product Name

Zava

Ratings

• 4.4/5 (G2)
• 8.3/10 (G2)
• 10/10 (G2)

Regions Available

• United Kingdom
• Germany
• France
• Ireland

Related Urls

Release Year

2019

Security Features

• Encryption at rest
• Encryption in transit
• Role-based access control (RBAC)
• Multi-factor authentication (MFA)
• Audit logs
• Data loss prevention (DLP)
• Regular security testing
• Patch management
• Incident response plan
• Business continuity plan

Specialties

• General Medicine
• Sexual Health
• Dermatology
• Weight Management
• Mental Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Web browser
• iOS 12.0 or later
• Android 6.0 or later

Target Users

• patients
• clinicians
• healthcare providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• This is the worst software and company that I have ever used.
• The unhelpful support staff and the inability of providing the help that we needed to get our clinic set up are two MAJOR reasons why I would never recommend this company.
• After searching high and low for an EHR that fit my practice, I stumbled upon zHealth. I was sold after our demo call. It's affordable, user-friendly, and simple.
• zHealth was very easy to integrate into practice and has saved me so much time with notes and record keeping. For the cost, it delivers a lot more functionality than ChiroTouch did. Customer support is incredible.
• Customized templates, great customer service, and very user-friendly and affordable.
• So easy to set up, to use and to keep all your electronic records and billing in just one software.
• It is easy to use and I am able to do my notes quickly. I have told many people about this product and it is easy to show people how to use it. Love it more than other EHRs.
• The zHealth online software makes running an office very simple and straightforward. From scheduling, to check-in, chart notes, collection and billing, all runs efficiently.
• We love the tailored experience and the efforts to really listen to us and create an experience that assists in our day to day. It has been a very rewarding experience to have the ability to get things done in a timely manner.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Zava",
  "company_name": "Health Bridge",
  "product_url": "https://www.zavamed.com",
  "company_url": "https://www.zavamed.com",
  "related_urls": [],
  "product_code": "SW2855",
  "summary": "ZAVA is a European digital health platform offering online medical consultations and prescriptions across multiple countries.",
  "description": "ZAVA, operated by Health Bridge Ltd., provides online doctor services and pharmacy solutions in the UK, Germany, France, and Ireland. Established in 2011, it offers consultations for various health conditions, delivering prescriptions through its own pharmacy in the UK and partner pharmacies in other regions. In 2024, ZAVA's in-house medical team conducted nearly 2.3 million consultations across its markets. In June 2025, Hims & Hers Health, Inc. announced plans to acquire ZAVA, aiming to expand its European presence and enhance personalized digital healthcare services. The acquisition is expected to close in the second half of 2025. ([investors.hims.com](https://investors.hims.com/news/news-details/2025/Hims--Hers-Announces-Plans-to-Acquire-ZAVA-Accelerating-Major-European-Growth-Across-the-UK-Germany-France-and-Ireland/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "patient Facing",
    "telehealth",
    "pharmaceuticals",
    "digital Health",
    "Clinical",
    "Patient-facing",
    "Telemedicine",
    "Pharmaceutical",
    "Digital Health"
  ],
  "market_segment": [
    "enterprise",
    "consumer"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "healthcare providers"
  ],
  "specialties": [
    "General Medicine",
    "Sexual Health",
    "Dermatology",
    "Weight Management",
    "Mental Health"
  ],
  "regions_available": [
    "United Kingdom",
    "Germany",
    "France",
    "Ireland"
  ],
  "languages_supported": [
    "English",
    "German",
    "French"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United Kingdom",
    "Germany",
    "France",
    "Ireland"
  ],
  "company_founding": "2010",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Online medical consultations",
    "Prescription services",
    "Health advice articles",
    "Symptom checker",
    "Medication reminders",
    "Health tracking tools",
    "Secure patient data management",
    "24/7 access to healthcare professionals",
    "Confidential consultations",
    "Personalized health recommendations",
    "Access to licensed doctors",
    "Online prescriptions",
    "Health assessments",
    "Medical certificates",
    "Referral letters",
    "Health monitoring",
    "Telehealth services",
    "Patient education resources",
    "Health risk assessments",
    "Chronic disease management"
  ],
  "optional_modules": [
    "Mental health support",
    "Sexual health services",
    "Travel health advice",
    "Women's health services",
    "Men's health services",
    "Smoking cessation programs",
    "Weight management programs",
    "Allergy advice",
    "Skin care advice",
    "Sleep health advice"
  ],
  "integrations": [
    "Electronic Health Records (EHR) systems",
    "Laboratory Information Management Systems (LIMS)",
    "Pharmacy management systems",
    "Telemedicine platforms",
    "Patient portals",
    "Health information exchanges (HIEs)",
    "Clinical decision support systems (CDSS)",
    "Medical imaging systems",
    "Wearable health devices",
    "Mobile health applications"
  ],
  "data_standards": [
    "HL7 v2",
    "HL7 v3",
    "FHIR R4",
    "FHIR R5",
    "CDA",
    "C-CDA",
    "DICOM",
    "DICOMweb",
    "X12 EDI",
    "NCPDP SCRIPT"
  ],
  "api_available": "yes",
  "system_requirements": [
    "Web browser",
    "iOS 12.0 or later",
    "Android 6.0 or later"
  ],
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27018",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27799",
    "ISO 31000",
    "ISO 22301",
    "ISO 22318",
    "ISO 22320",
    "ISO 22324",
    "ISO 22325"
  ],
  "certifications": [
    "ISO 27001",
    "ISO 27018",
    "SOC 2 Type II",
    "FDA 510(k)",
    "CE/MDR",
    "ONC HIT 2015 Edition",
    "ISO 9001",
    "ISO 13485",
    "ISO 27799",
    "ISO 31000",
    "ISO 22301",
    "ISO 22318",
    "ISO 22320",
    "ISO 22324",
    "ISO 22325",
    "ISO 22326",
    "ISO 22327",
    "ISO 22328",
    "ISO 22329"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "Role-based access control (RBAC)",
    "Multi-factor authentication (MFA)",
    "Audit logs",
    "Data loss prevention (DLP)",
    "Regular security testing",
    "Patch management",
    "Incident response plan",
    "Business continuity plan"
  ],
  "privacy_features": [
    "Data anonymization",
    "Data minimization",
    "Data retention policies",
    "Information classification",
    "Data sovereignty",
    "Consent management",
    "Patient data ownership",
    "Data access controls",
    "Data sharing policies",
    "Data breach notification"
  ],
  "data_residency": "EU-only",
  "customers": [],
  "user_reviews": [
    "This is the worst software and company that I have ever used.",
    "The unhelpful support staff and the inability of providing the help that we needed to get our clinic set up are two MAJOR reasons why I would never recommend this company.",
    "After searching high and low for an EHR that fit my practice, I stumbled upon zHealth. I was sold after our demo call. It's affordable, user-friendly, and simple.",
    "zHealth was very easy to integrate into practice and has saved me so much time with notes and record keeping. For the cost, it delivers a lot more functionality than ChiroTouch did. Customer support is incredible.",
    "Customized templates, great customer service, and very user-friendly and affordable.",
    "So easy to set up, to use and to keep all your electronic records and billing in just one software.",
    "It is easy to use and I am able to do my notes quickly. I have told many people about this product and it is easy to show people how to use it. Love it more than other EHRs.",
    "The zHealth online software makes running an office very simple and straightforward. From scheduling, to check-in, chart notes, collection and billing, all runs efficiently.",
    "We love the tailored experience and the efforts to really listen to us and create an experience that assists in our day to day. It has been a very rewarding experience to have the ability to get things done in a timely manner."
  ],
  "ratings": [
    "4.4/5 (G2)",
    "8.3/10 (G2)",
    "10/10 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "AdvancedMD",
    "ChiroTouch",
    "SimplePractice",
    "eClinicalWorks",
    "Solutionreach",
    "Change Healthcare",
    "Axxess",
    "Vorro",
    "Zapyrus",
    "Zymewire",
    "Axxess Home Health",
    "Cadre Enrollment",
    "CareCentrix",
    "Ciox Health Information Management Solutions",
    "CiverMed"
  ],
  "id": "SW2855",
  "slug": "zava",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/zava.json"
  }
}