JSON twin: https://www.healthaidb.com/software/writer.json
Writer
Writer is an enterprise generative AI platform that builds and deploys healthcare-focused AI agents (including a clinical-grade LLM, Palmyra Med) to automate medical writing, record summarization, member communications, and other life-sciences workflows.
Writer provides an AI platform (AI Studio, Action Agent, Knowledge Graph, Palmyra Med LLM) and a library of prebuilt healthcare agents to create, activate, supervise, and govern agent-driven workflows for payers, providers, and life sciences—supporting medical writing, EHR/claims summarization, personalized member/physician communications, regulatory/compliance tasks, and integrations with enterprise data while emphasizing HIPAA/GDPR compliance and enterprise security controls.
yes
2020
Isolated production projects hosted in Google Cloud; managed multi-cloud and dedicated single-tenant hosting options (region selection on enterprise request)
P1824
2025-09-07
commercial proprietary
Contact vendor for pricing; enterprise plans, demos, and free trial/try-for-free registration available on request via website.
enterprise_quote
2020
Modern web browser; Windows or macOS for desktop apps; cloud-hosted backend (Writer Cloud or dedicated tenant)
product
1.0
{
"company_name": "Writer",
"company_url": "https://writer.com/",
"company_offices": [
"United States",
"United Kingdom"
],
"company_founding": "2020",
"product_url": "https://writer.com/ai-hq/",
"categories": [
"administrative",
"enterprise AI",
"content creation",
"governance",
"developer platform"
],
"market_segment": [
"enterprise"
],
"links": [
"https://writer.com/",
"https://writer.com/company/about/",
"https://writer.com/ai-hq/",
"https://writer.com/product/ai-studio/",
"https://writer.com/trust/",
"https://writer.com/plans/",
"https://dev.writer.com/",
"https://support.writer.com/",
"https://www.g2.com/products/writer/reviews",
"https://techcrunch.com/2024/11/12/generative-ai-startup-writer-raises-200m-at-a-1-9b-valuation/"
],
"summary": "Writer is an enterprise generative AI platform that builds and deploys healthcare-focused AI agents (including a clinical-grade LLM, Palmyra Med) to automate medical writing, record summarization, member communications, and other life-sciences workflows.",
"description": "Writer provides an AI platform (AI Studio, Action Agent, Knowledge Graph, Palmyra Med LLM) and a library of prebuilt healthcare agents to create, activate, supervise, and govern agent-driven workflows for payers, providers, and life sciences—supporting medical writing, EHR/claims summarization, personalized member/physician communications, regulatory/compliance tasks, and integrations with enterprise data while emphasizing HIPAA/GDPR compliance and enterprise security controls.",
"target_users": [
"clinicians",
"care managers",
"medical writers",
"health plan administrators",
"pharma/life sciences teams",
"compliance/legal teams",
"IT/engineers",
"marketing/communications teams"
],
"specialties": [
"healthcare operations",
"health plans/payers",
"medical writing/medical affairs",
"clinical documentation/medical record summarization",
"life sciences/pharmaceuticals",
"regulatory/compliance"
],
"regions_available": [
"United States",
"United Kingdom",
"European Union",
"Canada",
"Australia"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise plans, demos, and free trial/try-for-free registration available on request via website.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"managed multi-cloud",
"single-tenant (dedicated)"
],
"os_platforms": [
"Web (modern browsers)",
"Windows (desktop app)",
"macOS (desktop app)"
],
"features": [
"AI agent builder (no-code & developer tools)",
"AI Studio for model/agent development",
"Knowledge Graph / graph-based RAG",
"Palmyra LLMs (enterprise LLM family)",
"Pre-built agent library (100+ agents)",
"Embed/desktop/native extensions",
"Ask Writer (enterprise chat agent with web search)",
"Deploy to Writer Cloud or dedicated hosting",
"Monitoring & observability (usage, latency, errors, token spend)",
"Response/source citation and explainability",
"Policy enforcement (approved terminology, compliance rules)",
"Search/connect to knowledge sources for RAG",
"Role-based access controls and permissions",
"Audit logs and user activity reporting",
"Usage & cost controls (token consumption monitoring)"
],
"optional_modules": [
"Palmyra LLMs (model suite)",
"Knowledge Graph (graph-based RAG)",
"Action Agent / agent orchestration",
"AI Studio (advanced dev tools)",
"Enterprise single-tenant deployments",
"Pre-built industry agent packs (e.g., healthcare)"
],
"integrations": [
"Google Docs",
"Figma",
"Native desktop extensions (Writer desktop apps)",
"Embed via API/SDK (for in-app embedding)"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "Modern web browser; Windows or macOS for desktop apps; cloud-hosted backend (Writer Cloud or dedicated tenant)",
"compliance": [
"SOC 2 Type II",
"HIPAA",
"GDPR",
"PCI",
"CCPA",
"US-EU Data Privacy Framework",
"EU AI Act (commitment to comply)"
],
"certifications": [
"SOC 2 Type II",
"HIPAA (listed as supported / HIPAA Type 1 on site)",
"PCI"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO support (all major providers)",
"Multi-factor authentication (MFA)",
"Audit logging and access reviews",
"Regular pen tests and third-party security audits"
],
"privacy_features": [
"Zero data retention approach (store only as needed)",
"Do not train models on customer data",
"Data Processing Agreement (DPA) available",
"Customer data ownership guaranteed"
],
"data_residency": "Isolated production projects hosted in Google Cloud; managed multi-cloud and dedicated single-tenant hosting options (region selection on enterprise request)",
"customers": [
"Uber",
"Franklin Templeton",
"Salesforce",
"Commvault",
"KPMG",
"Lennar",
"Kenvue"
],
"user_reviews": [
"Writer definitely helps move past mental blocks and allows me to get projects completed on time.",
"Writer helps daily and increases productivity.",
"Writer's LLM feels genuinely responsive to the brand voice and is great for consistent messaging.",
"Built a soup-to-nuts AI platform that elevates everything from marketing to product development.",
"Stood out in our due diligence to meet privacy and compliance requirements."
],
"ratings": [
"G2: 4.6/5 (G2 product page, 2025)",
"Capterra: 4.4/5 (listed in comparative reviews)"
],
"support_channels": [
"help center (ticketing)",
"status page",
"email/contact sales",
"developer docs",
"events & webinars"
],
"training_options": [
"documentation",
"webinars",
"live_online (events & webinars)",
"AI Academy",
"developer_docs"
],
"release_year": "2020",
"integration_partners": [
"Google Docs",
"Figma",
"Slack",
"Slack Marketplace",
"AWS Marketplace / Amazon Web Services",
"Google Cloud",
"Salesforce (integration/customer)",
"Perficient (implementation partner)"
],
"id": "P1824",
"slug": "writer",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/writer.json"
}
}