wheel

JSON twin: https://www.healthaidb.com/software/wheel.json

Company Name

Wheel

Product URL

https://www.wheel.com/wheel-horizon-telehealth-and-virtual-care-platform

Company URL

https://www.wheel.com

Categories

Summary

Wheel is a white‑label virtual care / telemedicine platform that provides a configurable telehealth tech stack, a nationwide clinician network, and integrated operational services to launch and scale virtual care programs.

Description

Wheel delivers an enterprise telemedicine platform (Horizon) with a data‑first EHR, live video/audio visits, asynchronous messaging, ePrescribing, lab requisition/review, payment processing, clinician matching/load balancing, compliance (HIPAA/infosec), and access to a nationwide network of credentialed clinicians to power white‑label virtual care for payers, retailers, digital health companies and pharma.

Api Available

yes

Certifications

Company Founding

2018

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1810

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial / proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for custom pricing; flexible usage and clinician‑volume pricing; demo and sales contact on wheel.com

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2018

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Wheel",
  "company_url": "https://www.wheel.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "product_url": "https://www.wheel.com/wheel-horizon-telehealth-and-virtual-care-platform",
  "categories": [
    "virtual care",
    "telemedicine",
    "clinical",
    "patient-facing",
    "administrative",
    "remote monitoring"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.wheel.com/wheel-horizon-telehealth-and-virtual-care-platform",
    "https://www.wheel.com/about",
    "https://www.wheel.com/security-compliance",
    "https://www.wheel.com/contact-us",
    "https://www.wheel.com/clinicians",
    "https://www.wheel.com/press",
    "https://www.wheel.com/blog",
    "https://www.wheel.com/privacy-policy",
    "https://wheelhealth.statuspage.io/",
    "https://www.linkedin.com/company/wheel-health/"
  ],
  "summary": "Wheel is a white‑label virtual care / telemedicine platform that provides a configurable telehealth tech stack, a nationwide clinician network, and integrated operational services to launch and scale virtual care programs.",
  "description": "Wheel delivers an enterprise telemedicine platform (Horizon) with a data‑first EHR, live video/audio visits, asynchronous messaging, ePrescribing, lab requisition/review, payment processing, clinician matching/load balancing, compliance (HIPAA/infosec), and access to a nationwide network of credentialed clinicians to power white‑label virtual care for payers, retailers, digital health companies and pharma.",
  "target_users": [
    "clinicians",
    "patients",
    "health system administrators",
    "health plans / payers",
    "retailers / pharmacies",
    "digital health product teams",
    "pharma / life sciences"
  ],
  "specialties": [
    "telemedicine/virtual care",
    "urgent care",
    "convenience care",
    "condition-specific care (chronic disease management)",
    "weight management",
    "menopause care",
    "sexual health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for custom pricing; flexible usage and clinician‑volume pricing; demo and sales contact on wheel.com",
  "license": "commercial / proprietary",
  "deployment_model": [
    "SaaS",
    "white_label",
    "API-first"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Patient intake and registration",
    "Scheduling and appointment management",
    "Synchronous and asynchronous telehealth visits",
    "Secure patient messaging",
    "Remote monitoring support",
    "E-prescribing / pharmacy integration",
    "Lab ordering and results integration",
    "Integrated EMR/EMR workflows",
    "Branded / white-labeled patient experience",
    "Nationwide clinician network and clinician management",
    "Evidence-based condition care programs",
    "Care program launch tools (rapid deployment)",
    "Real-time dashboards and program-level reporting",
    "De-identified analytics and insights",
    "Role-based access controls",
    "Audit-ready infrastructure and logging",
    "Consent management and patient privacy controls",
    "Payments and billing integration",
    "Quality assurance and clinical governance"
  ],
  "optional_modules": [
    "Medication fulfillment and delivery (integrated solution)",
    "Condition-specific evidence-based care programs",
    "Advanced analytics & optimization",
    "Custom program / enterprise branding",
    "Clinical operations management (credentialing, oversight)"
  ],
  "integrations": [
    "Amazon Pharmacy (medication fulfillment integration)",
    "Labs (diagnostic/lab vendors)",
    "Retail pharmacies / pharmacy fulfillment partners",
    "Payers / insurance verification systems",
    "Payments processors",
    "E-prescribing services",
    "EMR/EHR systems (integrated workflows; vendor-agnostic)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2"
  ],
  "security_features": [
    "Encrypted data transmission",
    "Role-based access control (RBAC)",
    "Audit logs / audit-ready infrastructure",
    "Real-time monitoring",
    "No cookies/trackers on patient-facing experiences"
  ],
  "privacy_features": [
    "De-identified data sharing with customers",
    "Transparent patient consent processes",
    "Patient consent management"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Amazon Pharmacy",
    "GoodRx",
    "The Mark Cuban Cost Plus Drug Company"
  ],
  "id": "P1810",
  "slug": "wheel",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/wheel.json"
  }
}