JSON twin: https://www.healthaidb.com/software/wendi.json
Stax Health
https://www.getwendi.com/wendi-call-agent/
Wendi is an AI-powered, HIPAA-compliant digital call agent that automates patient intake, appointment scheduling, insurance eligibility checks, and basic medical triage for healthcare practices.
Wendi (by Stax Health / WeRecover) provides a turnkey AI call agent and omnichannel digital assistant for healthcare that answers and transfers calls 24/7, gathers patient information, verifies insurance across multiple clearinghouses, performs conversational triage, and sends appointment confirmations/reminders. It connects to phone systems and integrates or imports/exports data with EMR/EHRs and offers a dashboard for transcripts and basic management.
yes
2017
P1807
2025-09-07
commercial proprietary
Plans start at $179/month (when paid annually); additional tiers and features available — contact vendor for full pricing and trial/demo information.
subscription
2017
product
1.0
{ "company_name": "Stax Health", "company_url": "https://www.getwendi.com", "company_offices": [ "United States" ], "company_founding": "2017", "product_url": "https://www.getwendi.com/wendi-call-agent/", "categories": [ "eligibility checking", "patient engagement", "patient intake", "patient scheduling", "patient communication", "administrative" ], "market_segment": [ "smb", "enterprise" ], "links": [ "https://www.getwendi.com/", "https://www.getwendi.com/wendi-call-agent/", "https://www.getwendi.com/pricing/", "https://www.getwendi.com/emr-integration/", "https://www.getwendi.com/faq/", "https://elion.health/products/wendi", "https://marketplace.athenahealth.com/product/wendi", "https://www.g2.com/products/wendi", "https://apps.apple.com/us/app/wendi-healthcare-assistant/id1465305777", "https://play.google.com/store/apps/details?id=com.werecover.werecover" ], "summary": "Wendi is an AI-powered, HIPAA-compliant digital call agent that automates patient intake, appointment scheduling, insurance eligibility checks, and basic medical triage for healthcare practices.", "description": "Wendi (by Stax Health / WeRecover) provides a turnkey AI call agent and omnichannel digital assistant for healthcare that answers and transfers calls 24/7, gathers patient information, verifies insurance across multiple clearinghouses, performs conversational triage, and sends appointment confirmations/reminders. It connects to phone systems and integrates or imports/exports data with EMR/EHRs and offers a dashboard for transcripts and basic management.", "target_users": [ "clinicians", "receptionists/front-desk staff", "practice administrators", "patients", "ambulatory practices", "revenue cycle teams" ], "specialties": [ "primary care", "mental health/behavioral health", "recovery centers", "dermatology", "chiropractic", "orthopedics", "ambulatory/clinic practices" ], "regions_available": [ "United States" ], "languages_supported": [ "English" ], "pricing_model": "subscription", "pricing_details": "Plans start at $179/month (when paid annually); additional tiers and features available — contact vendor for full pricing and trial/demo information.", "license": "commercial proprietary", "deployment_model": [ "SaaS" ], "os_platforms": [ "Web", "Phone (VoIP)" ], "features": [ "Automated inbound call answering with human-quality voice", "Conversational AI for patient interactions", "Patient intake and screening", "Insurance collection and instant verification", "EMR data entry / writeback", "Appointment scheduling and confirmations", "24/7 call handling / virtual front desk", "Call transfer to live staff via phone prompt", "Collect and verify patient demographic information", "Unified online Wendi dashboard for access and management" ], "optional_modules": [], "integrations": [ "AdvancedMD", "athenahealth", "DrChrono", "Elation Health", "Greenway", "ModMed", "Practice Fusion", "NextGen", "MEDITECH", "Veradigm (Allscripts)", "Kipu", "Tebra (Kareo)", "OpenEMR", "CareCloud", "CureMD", "WebPT", "Flatiron OncoEMR", "PointClickCare", "Clinicomp", "CollaborateMD" ], "data_standards": [ "HL7 v2 (connectors)", "FHIR", "REST APIs", "Webhooks" ], "api_available": "yes", "system_requirements": "", "compliance": [ "HIPAA" ], "certifications": [], "security_features": [ "Encryption in transit (SSL/TLS)", "Access restrictions to authorized personnel", "Technical, administrative, and physical safeguards" ], "privacy_features": [ "Processes client data as a service provider under client agreements (BAA/contracted data handling)", "Demo recording consent and retention controls", "Data retention policies per client agreements" ], "data_residency": "", "customers": [ "RedCedar", "Laguna", "Revive Family Counseling", "Journeys (journeyscc.org)", "Relevance Recovery", "Spring Forest Counseling" ], "user_reviews": [], "ratings": [ "SourceForge: 2.7 / 5 (listed on SourceForge product page, 2025)", "Elion.health: product profile (no numeric score; HIPAA compliance noted)", "Athenahealth Marketplace: product listing (no numeric score)" ], "support_channels": [ "email", "phone", "dedicated account manager", "24x7 support", "dashboard/ticketing (via account manager)" ], "training_options": [ "documentation", "onboarding support (30-day onboarding)", "demo/video overview", "live_online (account manager-led setup)", "ongoing implementation support" ], "release_year": "2017", "integration_parents": [ "athenahealth (marketplace listing)", "EMR integrations (multiple EHR/EMR platforms; referenced on company EMR integration page)", "Google Cloud (technology partner mentioned in related use-case coverage / cloud mentions)" ], "id": "P1807", "slug": "wendi", "type": "product", "version": "1.0", "last_updated": "2025-09-07", "links_json": { "self": "https://www.healthaidb.com/software/wendi.json" } }