wendi

JSON twin: https://www.healthaidb.com/software/wendi.json

Company Name

Stax Health

Product URL

https://www.getwendi.com/wendi-call-agent/

Company URL

https://www.getwendi.com

Categories

Summary

Wendi is an AI-powered, HIPAA-compliant digital call agent that automates patient intake, appointment scheduling, insurance eligibility checks, and basic medical triage for healthcare practices.

Description

Wendi (by Stax Health / WeRecover) provides a turnkey AI call agent and omnichannel digital assistant for healthcare that answers and transfers calls 24/7, gathers patient information, verifies insurance across multiple clearinghouses, performs conversational triage, and sends appointment confirmations/reminders. It connects to phone systems and integrates or imports/exports data with EMR/EHRs and offers a dashboard for transcripts and basic management.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1807

Integration Parents

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Plans start at $179/month (when paid annually); additional tiers and features available — contact vendor for full pricing and trial/demo information.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2017

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Stax Health",
  "company_url": "https://www.getwendi.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "product_url": "https://www.getwendi.com/wendi-call-agent/",
  "categories": [
    "eligibility checking",
    "patient engagement",
    "patient intake",
    "patient scheduling",
    "patient communication",
    "administrative"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://www.getwendi.com/",
    "https://www.getwendi.com/wendi-call-agent/",
    "https://www.getwendi.com/pricing/",
    "https://www.getwendi.com/emr-integration/",
    "https://www.getwendi.com/faq/",
    "https://elion.health/products/wendi",
    "https://marketplace.athenahealth.com/product/wendi",
    "https://www.g2.com/products/wendi",
    "https://apps.apple.com/us/app/wendi-healthcare-assistant/id1465305777",
    "https://play.google.com/store/apps/details?id=com.werecover.werecover"
  ],
  "summary": "Wendi is an AI-powered, HIPAA-compliant digital call agent that automates patient intake, appointment scheduling, insurance eligibility checks, and basic medical triage for healthcare practices.",
  "description": "Wendi (by Stax Health / WeRecover) provides a turnkey AI call agent and omnichannel digital assistant for healthcare that answers and transfers calls 24/7, gathers patient information, verifies insurance across multiple clearinghouses, performs conversational triage, and sends appointment confirmations/reminders. It connects to phone systems and integrates or imports/exports data with EMR/EHRs and offers a dashboard for transcripts and basic management.",
  "target_users": [
    "clinicians",
    "receptionists/front-desk staff",
    "practice administrators",
    "patients",
    "ambulatory practices",
    "revenue cycle teams"
  ],
  "specialties": [
    "primary care",
    "mental health/behavioral health",
    "recovery centers",
    "dermatology",
    "chiropractic",
    "orthopedics",
    "ambulatory/clinic practices"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Plans start at $179/month (when paid annually); additional tiers and features available — contact vendor for full pricing and trial/demo information.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "Phone (VoIP)"
  ],
  "features": [
    "Automated inbound call answering with human-quality voice",
    "Conversational AI for patient interactions",
    "Patient intake and screening",
    "Insurance collection and instant verification",
    "EMR data entry / writeback",
    "Appointment scheduling and confirmations",
    "24/7 call handling / virtual front desk",
    "Call transfer to live staff via phone prompt",
    "Collect and verify patient demographic information",
    "Unified online Wendi dashboard for access and management"
  ],
  "optional_modules": [],
  "integrations": [
    "AdvancedMD",
    "athenahealth",
    "DrChrono",
    "Elation Health",
    "Greenway",
    "ModMed",
    "Practice Fusion",
    "NextGen",
    "MEDITECH",
    "Veradigm (Allscripts)",
    "Kipu",
    "Tebra (Kareo)",
    "OpenEMR",
    "CareCloud",
    "CureMD",
    "WebPT",
    "Flatiron OncoEMR",
    "PointClickCare",
    "Clinicomp",
    "CollaborateMD"
  ],
  "data_standards": [
    "HL7 v2 (connectors)",
    "FHIR",
    "REST APIs",
    "Webhooks"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit (SSL/TLS)",
    "Access restrictions to authorized personnel",
    "Technical, administrative, and physical safeguards"
  ],
  "privacy_features": [
    "Processes client data as a service provider under client agreements (BAA/contracted data handling)",
    "Demo recording consent and retention controls",
    "Data retention policies per client agreements"
  ],
  "data_residency": "",
  "customers": [
    "RedCedar",
    "Laguna",
    "Revive Family Counseling",
    "Journeys (journeyscc.org)",
    "Relevance Recovery",
    "Spring Forest Counseling"
  ],
  "user_reviews": [],
  "ratings": [
    "SourceForge: 2.7 / 5 (listed on SourceForge product page, 2025)",
    "Elion.health: product profile (no numeric score; HIPAA compliance noted)",
    "Athenahealth Marketplace: product listing (no numeric score)"
  ],
  "support_channels": [
    "email",
    "phone",
    "dedicated account manager",
    "24x7 support",
    "dashboard/ticketing (via account manager)"
  ],
  "training_options": [
    "documentation",
    "onboarding support (30-day onboarding)",
    "demo/video overview",
    "live_online (account manager-led setup)",
    "ongoing implementation support"
  ],
  "release_year": "2017",
  "integration_parents": [
    "athenahealth (marketplace listing)",
    "EMR integrations (multiple EHR/EMR platforms; referenced on company EMR integration page)",
    "Google Cloud (technology partner mentioned in related use-case coverage / cloud mentions)"
  ],
  "id": "P1807",
  "slug": "wendi",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/wendi.json"
  }
}