WellSky Personal Care

JSON twin: https://www.healthaidb.com/software/wellsky-personal-care.json

Company Name

WellSky

Product URL

https://wellsky.com/personal-care-software/

Company URL

https://wellsky.com

Categories

• administrative Operations
• clinical Care
• patient Facing
• diagnostic Support
• caregiver Support
• care Delivery Models
• workforce Management
• revenue Cycle
• integration Platform
• Administrative
• Clinical
• Diagnostic
• Caregiver Management
• Back-office Operations
• Care Delivery
• Workforce Analytics
• Electronic Claims Processing
• Partner Integrations

Summary

WellSky Personal Care is a comprehensive, web-based platform designed to streamline operations for personal care agencies, enhancing caregiver management and care delivery through integrated solutions.

Description

WellSky Personal Care offers an all-in-one software solution that combines in-home and virtual care services, caregiver management, and back-office operations. It features a user-friendly interface accessible via desktop and mobile devices, and integrates with a wide range of partner solutions to optimize agency operations. The platform is HITRUST CSF certified and supports over 4,300 agencies, including eight of the ten largest personal care franchise networks, serving more than 600,000 caregivers. Additionally, WellSky Personal Care provides tools like WellSky TeamInsights for real-time caregiver performance analytics and electronic claims processing to accelerate revenue cycles. The company also offers tailored onboarding and support, having successfully transitioned over 3,000 personal care agencies from other systems. WellSky Personal Care is recognized as Best in KLAS for 2024 and 2025, reflecting its commitment to excellence in the personal care industry.

Api Available

yes

Certifications

• HITRUST CSF
• SOC 3

Company Founding

1980

Company Offices

• United States
• Canada

Compliance

• HIPAA
• HITECH
• SOC 3
• HITRUST CSF

Customers

• Over 4,000 agencies, including 8

Data Residency

US-based cloud hosting with regional/cloud deployment options (U.S. regions)

Data Standards

• HL7
• FHIR
• C-CDA
• Carequality

Deployment Model

• SaaS
• cloud

Features

• Scheduling and shift management
• Caregiver management and applicant tracking
• Mobile caregiver app (clocking, tasks, notes)
• Client care documentation and visit notes
• Family Room portal (family access, billing split/pay)
• Billing, payroll and electronic claims (eClaims)
• EVV support and state mandate management
• Analytics and dashboards (built-in reports)
• Predictive risk/CareInsights for Personal Care
• Referral intake/management (CarePort integration)
• Workforce engagement (TeamEngage)
• Training and e-learning
• Franchise network support
• Payment processing
• Operational integrations and partner ecosystem

Id

SW2492

Integration Partners

• QuickBooks

Integrations

• CarePort (referral management/connected networks)
• Checkr (background screening)
• CommonWell (EULA present/connectivity)
• First Databank (drug/medication data)
• Waystar (billing/payments)
• DrFirst (e-prescribing/medication interoperability)
• Qlik (analytics/BI)
• Forcura (document exchange)
• Payment processors (unnamed)
• Electronic claims clearing partners (eClaims)

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• CareInsights (predictive analytics)
• TeamEngage (workforce engagement/incentives)
• Connect API & Insights (data access/integration)
• Electronic claims module
• Payment processing

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent management capabilities
• Data minimization and access controls

Product Code

SW2492

Product Name

WellSky Personal Care

Ratings

• 4.5 out of 5 on G2
• 4.2 out of 5 on WellSky's G2 profile

Regions Available

• United States
• Canada

Related Urls

• https://apps.apple.com/us/app/wellsky-personal-care/id1304726452
• https://www.ricaregiver.com/portal
• https://www.ricaregiver.com/clearcare-clocking-in-and-out
• https://elion.health/products/wellsky-personal-care

Release Year

1980

Security Features

• Encryption (in transit and at rest)
• Role-based access control (RBAC)
• SSO/SAML support
• Audit logging and activity trails
• Multi-factor authentication (where supported)

Specialties

• Personal Care
• Home Health Care
• Private Duty
• In-home Care
• Virtual Care
• Caregiver Management
• Care Coordination
• Workforce Analytics
• Electronic Claims Processing
• Partner Integrations

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Caregivers
• Agency Administrators
• Personal Care Agencies
• Care Managers
• Clinical Staff
• Back-Office Staff

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• This system has the most accurate and trouble free integration with Quickbooks than any other system I have used. Many software companies charge extra for the telephony, but not Clearcare. I also like the telephony log so there is no question about a...
• Outdated and clunky UI that sometimes doesn't push updated information to staff/caregivers working in the field.
• Me gusta la eficiencia y la facilidad de uso del sistema.
• Algunas de las características son insuficientes ya que intenta hacer todo. A veces hay pasos innecesarios, como tener que tomar notas dos veces para mostrar en los turnos. Además, los informes podrían ser mejores.
• Está todo en uno: programación, facturación, perfiles sobre clientes y cuidadores. Me gusta el uso de etiquetas, poder ajustar las horas, poder enviar Carefiners en turnos abiertos, etc.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "WellSky Personal Care",
  "company_name": "WellSky",
  "product_url": "https://wellsky.com/personal-care-software/",
  "company_url": "https://wellsky.com",
  "related_urls": [
    "https://apps.apple.com/us/app/wellsky-personal-care/id1304726452",
    "https://www.ricaregiver.com/portal",
    "https://www.ricaregiver.com/clearcare-clocking-in-and-out",
    "https://elion.health/products/wellsky-personal-care"
  ],
  "product_code": "SW2492",
  "summary": "WellSky Personal Care is a comprehensive, web-based platform designed to streamline operations for personal care agencies, enhancing caregiver management and care delivery through integrated solutions.",
  "description": "WellSky Personal Care offers an all-in-one software solution that combines in-home and virtual care services, caregiver management, and back-office operations. It features a user-friendly interface accessible via desktop and mobile devices, and integrates with a wide range of partner solutions to optimize agency operations. The platform is HITRUST CSF certified and supports over 4,300 agencies, including eight of the ten largest personal care franchise networks, serving more than 600,000 caregivers. Additionally, WellSky Personal Care provides tools like WellSky TeamInsights for real-time caregiver performance analytics and electronic claims processing to accelerate revenue cycles. The company also offers tailored onboarding and support, having successfully transitioned over 3,000 personal care agencies from other systems. WellSky Personal Care is recognized as Best in KLAS for 2024 and 2025, reflecting its commitment to excellence in the personal care industry.",
  "categories": [
    "administrative Operations",
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "caregiver Support",
    "care Delivery Models",
    "workforce Management",
    "revenue Cycle",
    "integration Platform",
    "Administrative",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Caregiver Management",
    "Back-office Operations",
    "Care Delivery",
    "Workforce Analytics",
    "Electronic Claims Processing",
    "Partner Integrations"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Caregivers",
    "Agency Administrators",
    "Personal Care Agencies",
    "Care Managers",
    "Clinical Staff",
    "Back-Office Staff"
  ],
  "specialties": [
    "Personal Care",
    "Home Health Care",
    "Private Duty",
    "In-home Care",
    "Virtual Care",
    "Caregiver Management",
    "Care Coordination",
    "Workforce Analytics",
    "Electronic Claims Processing",
    "Partner Integrations"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "Canada"
  ],
  "company_founding": "1980",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Scheduling and shift management",
    "Caregiver management and applicant tracking",
    "Mobile caregiver app (clocking, tasks, notes)",
    "Client care documentation and visit notes",
    "Family Room portal (family access, billing split/pay)",
    "Billing, payroll and electronic claims (eClaims)",
    "EVV support and state mandate management",
    "Analytics and dashboards (built-in reports)",
    "Predictive risk/CareInsights for Personal Care",
    "Referral intake/management (CarePort integration)",
    "Workforce engagement (TeamEngage)",
    "Training and e-learning",
    "Franchise network support",
    "Payment processing",
    "Operational integrations and partner ecosystem"
  ],
  "optional_modules": [
    "CareInsights (predictive analytics)",
    "TeamEngage (workforce engagement/incentives)",
    "Connect API & Insights (data access/integration)",
    "Electronic claims module",
    "Payment processing"
  ],
  "integrations": [
    "CarePort (referral management/connected networks)",
    "Checkr (background screening)",
    "CommonWell (EULA present/connectivity)",
    "First Databank (drug/medication data)",
    "Waystar (billing/payments)",
    "DrFirst (e-prescribing/medication interoperability)",
    "Qlik (analytics/BI)",
    "Forcura (document exchange)",
    "Payment processors (unnamed)",
    "Electronic claims clearing partners (eClaims)"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "C-CDA",
    "Carequality"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 3",
    "HITRUST CSF"
  ],
  "certifications": [
    "HITRUST CSF",
    "SOC 3"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging and activity trails",
    "Multi-factor authentication (where supported)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management capabilities",
    "Data minimization and access controls"
  ],
  "data_residency": "US-based cloud hosting with regional/cloud deployment options (U.S. regions)",
  "customers": [
    "Over 4,000 agencies, including 8"
  ],
  "user_reviews": [
    "This system has the most accurate and trouble free integration with Quickbooks than any other system I have used. Many software companies charge extra for the telephony, but not Clearcare. I also like the telephony log so there is no question about a...",
    "Outdated and clunky UI that sometimes doesn't push updated information to staff/caregivers working in the field.",
    "Me gusta la eficiencia y la facilidad de uso del sistema.",
    "Algunas de las características son insuficientes ya que intenta hacer todo. A veces hay pasos innecesarios, como tener que tomar notas dos veces para mostrar en los turnos. Además, los informes podrían ser mejores.",
    "Está todo en uno: programación, facturación, perfiles sobre clientes y cuidadores. Me gusta el uso de etiquetas, poder ajustar las horas, poder enviar Carefiners en turnos abiertos, etc."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "4.2 out of 5 on WellSky's G2 profile"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1980",
  "integration_partners": [
    "QuickBooks"
  ],
  "id": "SW2492",
  "slug": "wellsky-personal-care",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/wellsky-personal-care.json"
  }
}