JSON twin: https://www.healthaidb.com/software/wellsky-careport.json
WellSky
https://wellsky.com/care-coordination-software/
CarePort (WellSky) is a cloud-based care transitions and discharge management platform that connects hospitals, post-acute providers, payers and community organizations to coordinate referrals, streamline discharge planning, and manage post-acute networks.
CarePort (powered by WellSky) offers an EHR-agnostic suite for discharge planning, care coordination, referral management, ED optimization, transitional care management, utilization management and post-acute network optimization. The platform provides digital clinical documentation, secure messaging, real-time referral status, predictive analytics, nationwide post-acute provider directories, and integrations with major EHRs (Epic, Cerner) to reduce readmissions and improve transitions of care.
yes
1980
US‑based cloud hosting with regional/cloud deployment options (U.S. regions)
P1802
2025-09-07
commercial/proprietary
Contact vendor for pricing; enterprise contracts and demos available (no public list prices).
enterprise_quote
Modern web browser; internet connection; iOS/Android supported for mobile access
product
1.0
{
"company_name": "WellSky",
"company_url": "https://wellsky.com/",
"company_offices": [
"United States",
"United Kingdom",
"Canada",
"Australia"
],
"company_founding": "1980",
"product_url": "https://wellsky.com/care-coordination-software/",
"categories": [
"clinical",
"care coordination",
"administrative",
"analytics",
"interoperability",
"transitional care management"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://wellsky.com/",
"https://wellsky.com/care-coordination-software/",
"https://careporthealth.com/",
"https://wellsky.com/careport-powered-by-wellsky-expands-strategic-data-connections-across-the-u-s-to-streamline-post-discharge-care-coordination/",
"https://wellsky.com/careport-master-agreement/",
"https://elion.health/products/wellsky-careport",
"https://klasresearch.com/comments/wellsky-careport/215575",
"https://careporthealth.com/what-we-do/enhanced-referral-engagement/",
"https://info.wellsky.com/rs/596-FKF-634/images/CarePort%20Transition%20-%20User%20Guide.pdf"
],
"summary": "CarePort (WellSky) is a cloud-based care transitions and discharge management platform that connects hospitals, post-acute providers, payers and community organizations to coordinate referrals, streamline discharge planning, and manage post-acute networks.",
"description": "CarePort (powered by WellSky) offers an EHR-agnostic suite for discharge planning, care coordination, referral management, ED optimization, transitional care management, utilization management and post-acute network optimization. The platform provides digital clinical documentation, secure messaging, real-time referral status, predictive analytics, nationwide post-acute provider directories, and integrations with major EHRs (Epic, Cerner) to reduce readmissions and improve transitions of care.",
"target_users": [
"hospital case managers",
"care coordinators",
"discharge planners",
"physicians",
"nurses",
"post-acute providers (home health, SNF, hospice)",
"health system administrators",
"payers/health plans",
"population health teams"
],
"specialties": [
"care transitions",
"discharge planning",
"post-acute care",
"home health",
"skilled nursing",
"hospice and palliative care",
"emergency department optimization",
"utilization management",
"population health/value-based care",
"transitional care management"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise contracts and demos available (no public list prices).",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS",
"cloud",
"on_prem",
"hybrid"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Connected provider network / directory",
"Referral intake and automated referral management",
"Streamlined referral response and disposition",
"Coordinated, interoperable workflows across settings",
"Real-time analytics and contextual alerts",
"Longitudinal patient visibility and care journey tracking",
"Social Determinants of Health (SDoH) capture and closed‑loop referrals",
"Predictive insights / risk scoring",
"Chronic care management workflows",
"Risk contract / value‑based care management",
"Centralized referral dashboard",
"Referral source performance reporting",
"Post‑discharge monitoring and follow‑up",
"Capacity and placement management",
"Integration with community and social services"
],
"optional_modules": [
"Referral Management",
"Predictive Insights (CareInsights)",
"Chronic Care Management",
"Risk Contract Management",
"Connected Networks / Network Management",
"Post‑acute performance reporting",
"CarePort Referral Intake"
],
"integrations": [
"Carequality (exchange)",
"CommonWell (exchange)",
"Forcura",
"Google Cloud (infrastructure/AI partnership)",
"EHR systems / hospital systems (via exchange connectors)",
"Post‑acute provider systems",
"Payer systems"
],
"data_standards": [
"FHIR",
"HL7 v2",
"C-CDA",
"Carequality"
],
"api_available": "yes",
"system_requirements": "Modern web browser; internet connection; iOS/Android supported for mobile access",
"compliance": [
"HIPAA",
"HITECH",
"SOC 3"
],
"certifications": [
"SOC 3"
],
"security_features": [
"Encryption (in transit and at rest)",
"Role‑based access control (RBAC)",
"SSO/SAML support",
"Audit logging and activity trails",
"Multi‑factor authentication (where supported)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent management capabilities",
"Data minimization and access controls"
],
"data_residency": "US‑based cloud hosting with regional/cloud deployment options (U.S. regions)",
"customers": [
"Intrepid USA",
"Curaspan",
"thousands of hospitals (CarePort network)",
"130,000 post-acute and community providers (CarePort network)"
],
"user_reviews": [
"WellSky has decent user interface but the assessment charting areas left more to be desired — you could miss something that wasn't listed.",
"I have found this company's software to be devastatingly unpredictable. Client case notes sometimes disappear from client records weeks after.",
"We use a database called CarePort/ACM. I would die if I had to manually fax clinicals to each individual facility — CarePort saved a lot of manual work.",
"WellSky is one of the most racist and discriminatory organizations I've ever been a part of! (note: comment about employer, not product).",
"Kinnser/WellSky has been my favorite for home health — easier to navigate than others.",
"Once we upgraded WellSky versions there was a minor downtime to switch over the servers, but everything flowed from the previous version.",
"Wellsky is a hellhole of drop-down menus and scanning boxes that crash the program.",
"The scheduling interface is the smoothest, most intuitive there is in the industry."
],
"ratings": [
"KLAS Research — WellSky CarePort reviews/listing (KLAS entry)",
"Capterra — WellSky CarePort product listing (Capterra page)",
"G2 — multiple WellSky product pages and user reviews (G2 listings)"
],
"support_channels": [
"phone",
"email",
"ticketing/support hub",
"knowledge base/documentation",
"request-a-demo/contact form"
],
"training_options": [
"documentation",
"webinars",
"on-demand webinars",
"live_online (remote instructor-led)",
"professional services/onsite implementation"
],
"release_year": "",
"integration_partners": [
"Qlik",
"Kno2",
"First Databank",
"Oracle",
"DrFirst",
"ClearCare",
"CommonWell Health Alliance",
"Forcura"
],
"id": "P1802",
"slug": "wellsky-careport",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/wellsky-careport.json"
}
}