Wellbound

JSON twin: https://www.healthaidb.com/software/wellbound.json

Company Name

Teladoc Health

Product URL

https://www.teladochealth.com/organizations/employers/mental-health/employee-assistance-program

Company URL

https://www.teladochealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• behavioral Health
• health & Wellness
• telehealth
• care Coordination
• Clinical
• Administrative
• Diagnostic
• Mental Health
• Work-life Balance
• Employee Wellness
• Virtual Care
• Integrated Care

Summary

Wellbound is Teladoc Health's comprehensive Employee Assistance Program (EAP) offering integrated mental health support, work-life resources, and seamless connections to primary and specialty care, aiming to enhance employee well-being and engagement.

Description

Wellbound is an EAP developed by Teladoc Health, designed to provide continuous, personalized support for mental health, physical well-being, and work-life challenges. It integrates online therapy through BetterHelp, psychiatry, medication management, and self-guided resources, along with work-life benefits such as legal consultation, financial planning, and referrals for elder and childcare. The program is available to plan sponsors now, with user access starting January 2026.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2002

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• India
• Philippines
• South Africa
• Germany
• Netherlands
• France

Compliance

• HIPAA
• HITECH

Customers

• Teladoc Health

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• CCDA

Deployment Model

• SaaS

Features

• Integrated mental health support
• Work-life resources
• Online therapy via BetterHelp
• In-person therapy
• Teens' therapy
• Couples' therapy
• 24/7 crisis line
• Coaching
• Evidence-based self-guided tools and resources
• Psychiatry and medication management
• Onsite critical incident support
• Job and career support
• Financial consulting
• Legal consulting
• Daily living assistance
• Care for elders and children
• 24/7 urgent care
• Primary care
• Preventive health
• Chronic condition support

Id

SW2895

Integration Partners

Integrations

• BetterHelp
• Teladoc Health services

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• In-person counseling
• Referrals for elder care
• Referrals for childcare
• Referrals for back-up care

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2895

Product Name

Wellbound

Ratings

• 3.0 out of 5 stars on G2

Regions Available

• United States

Related Urls

Release Year

2013

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Mental Health
• Psychiatry
• Medication Management
• Legal Consultation
• Financial Planning
• Elder Care
• Childcare
• Work-life Balance
• Telehealth
• Virtual Care
• Employee Assistance
• Employee Wellness
• Integrated Care
• Primary Care
• Specialty Care
• Preventive Care
• Chronic Condition Management
• Coaching
• Self-guided Resources
• In-person Counseling

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• employees
• employers
• health plan clients
• HR professionals
• benefits managers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Infuriating experience. Misleading Advertising. Class-Action Liability
• They Just Lie
• Not really that convenient

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Wellbound",
  "company_name": "Teladoc Health",
  "product_url": "https://www.teladochealth.com/organizations/employers/mental-health/employee-assistance-program",
  "company_url": "https://www.teladochealth.com",
  "related_urls": [],
  "product_code": "SW2895",
  "summary": "Wellbound is Teladoc Health's comprehensive Employee Assistance Program (EAP) offering integrated mental health support, work-life resources, and seamless connections to primary and specialty care, aiming to enhance employee well-being and engagement.",
  "description": "Wellbound is an EAP developed by Teladoc Health, designed to provide continuous, personalized support for mental health, physical well-being, and work-life challenges. It integrates online therapy through BetterHelp, psychiatry, medication management, and self-guided resources, along with work-life benefits such as legal consultation, financial planning, and referrals for elder and childcare. The program is available to plan sponsors now, with user access starting January 2026.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "behavioral Health",
    "health & Wellness",
    "telehealth",
    "care Coordination",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Mental Health",
    "Work-life Balance",
    "Employee Wellness",
    "Telehealth",
    "Virtual Care",
    "Integrated Care"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "employees",
    "employers",
    "health plan clients",
    "HR professionals",
    "benefits managers"
  ],
  "specialties": [
    "Mental Health",
    "Psychiatry",
    "Medication Management",
    "Legal Consultation",
    "Financial Planning",
    "Elder Care",
    "Childcare",
    "Work-life Balance",
    "Telehealth",
    "Virtual Care",
    "Employee Assistance",
    "Employee Wellness",
    "Integrated Care",
    "Primary Care",
    "Specialty Care",
    "Preventive Care",
    "Chronic Condition Management",
    "Coaching",
    "Self-guided Resources",
    "In-person Counseling"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "India",
    "Philippines",
    "South Africa",
    "Germany",
    "Netherlands",
    "France"
  ],
  "company_founding": "2002",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Integrated mental health support",
    "Work-life resources",
    "Online therapy via BetterHelp",
    "In-person therapy",
    "Teens' therapy",
    "Couples' therapy",
    "24/7 crisis line",
    "Coaching",
    "Evidence-based self-guided tools and resources",
    "Psychiatry and medication management",
    "Onsite critical incident support",
    "Job and career support",
    "Financial consulting",
    "Legal consulting",
    "Daily living assistance",
    "Care for elders and children",
    "24/7 urgent care",
    "Primary care",
    "Preventive health",
    "Chronic condition support"
  ],
  "optional_modules": [
    "In-person counseling",
    "Referrals for elder care",
    "Referrals for childcare",
    "Referrals for back-up care"
  ],
  "integrations": [
    "BetterHelp",
    "Teladoc Health services"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "CCDA"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Teladoc Health"
  ],
  "user_reviews": [
    "Infuriating experience. Misleading Advertising. Class-Action Liability",
    "They Just Lie",
    "Not really that convenient"
  ],
  "ratings": [
    "3.0 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2013",
  "integration_partners": [],
  "id": "SW2895",
  "slug": "wellbound",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/wellbound.json"
  }
}