JSON twin: https://www.healthaidb.com/software/well-ai-inbox-admin.json
WELL Health Technologies
https://inboxadmin.wellhealth.ai/
AI-powered inbox management for clinics that automates triage, categorization, data extraction and EMR document workflows for e-faxes and incoming documents.
WELL AI Inbox Admin is a proprietary healthcare automation product from WELL Health that uses AI to sort and classify incoming e-faxes/documents, extract patient demographics and clinical highlights, prioritize urgent items, and trigger integrations/automations into the clinic EMR to create referrals, tasks, or populate charts.
unknown
2010
Canadian customers: data stored in Canada; US customers: data stored in the United States (company may change data centers; some processing may occur in other jurisdictions)
P1800
2025-09-07
commercial proprietary
Contact vendor / book a demo via WELL Health (no public pricing listed).
enterprise_quote
2023
product
1.0
{
"company_name": "WELL Health Technologies",
"company_url": "https://wellhealth.ai",
"company_offices": [
"Canada",
"United States"
],
"company_founding": "2010",
"product_url": "https://inboxadmin.wellhealth.ai/",
"categories": [
"administrative",
"ai-inbox-management",
"workflow-automation",
"emr-integration",
"document-management"
],
"market_segment": [
"enterprise",
"smb",
"healthcare-providers"
],
"links": [
"https://inboxadmin.wellhealth.ai/",
"https://wellhealth.ai/",
"https://well.company/",
"https://elion.health/products/well-ai-inbox-admin",
"https://www.prnewswire.com/news-releases/well-health-announces-launch-of-well-ai-inbox-admin-301994377.html",
"https://apps.health/featured/well-ai-inbox-admin/",
"https://phelix.ai/product/inbox-agent/",
"https://wellhealth.solutions/",
"https://well.company/privacy-policy/",
"https://well.company/the-well-team/"
],
"summary": "AI-powered inbox management for clinics that automates triage, categorization, data extraction and EMR document workflows for e-faxes and incoming documents.",
"description": "WELL AI Inbox Admin is a proprietary healthcare automation product from WELL Health that uses AI to sort and classify incoming e-faxes/documents, extract patient demographics and clinical highlights, prioritize urgent items, and trigger integrations/automations into the clinic EMR to create referrals, tasks, or populate charts.",
"target_users": [
"medical office assistants",
"clinic administrators",
"clinicians",
"practice managers",
"reception staff"
],
"specialties": [
"primary care",
"outpatient clinics",
"specialty clinics",
"ambulatory care"
],
"regions_available": [
"Canada",
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor / book a demo via WELL Health (no public pricing listed).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"AI-powered document/fax classification and smart tagging",
"Automatic patient demographic extraction",
"Priority triage for STAT/urgent faxes",
"Automated referral creation and routing to provider inboxes",
"EMR/EHR integration for automated chart filing",
"Intelligent search across inbox and documents",
"Automated task creation and workflow triggers",
"Critical information highlighting (chief complaint, meds, allergies)",
"Centralized e-fax and document inbox management"
],
"optional_modules": [],
"integrations": [
"EMR/EHR integration (unnamed / vendor EMR connectors)",
"e-fax ingestion",
"Email ingestion",
"Payment processor services (for billing related workflows via service providers)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Encryption in transit",
"Encryption at rest",
"Access controls / authorized access",
"Audit logging (administrative/operational logs)"
],
"privacy_features": [
"Data residency controls (Canada for Canadian customers, US for American customers)",
"Contracts with service providers requiring comparable data protection"
],
"data_residency": "Canadian customers: data stored in Canada; US customers: data stored in the United States (company may change data centers; some processing may occur in other jurisdictions)",
"customers": [
"WELL Health Clinic Network",
"WELL Health Technologies Corp.",
"WELL-owned clinics (pilot group of 6 clinics)",
"Ambulatory practices",
"Hospital / Health System"
],
"user_reviews": [
"WELL AI Inbox Admin has been shown to reduce time associated with fax management by more than 60% by seamlessly integrating AI into clinic workflows.",
"The initial pilot managed more than 16,000 faxes and resulted in average savings of 18 hours per week for each clinic.",
"Our clinical team was significantly freed up from document management using this technology and it will benefit providers across our clinical network."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"contact/demo form"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2023",
"integration_partners": [
"OSCARPro EMR (WELL EMR)",
"OceanMD (eReferral / eConsult / eOrder)",
"EMR systems (general EMR integration)"
],
"id": "P1800",
"slug": "well-ai-inbox-admin",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/well-ai-inbox-admin.json"
}
}