JSON twin: https://www.healthaidb.com/software/weave.json
Weave
Weave is an all-in-one patient communication and practice operations platform for small and medium medical practices, combining VoIP phones, texting, scheduling, payments and patient engagement tools.
Weave provides unified communications and patient engagement for medical practices: phone system (VoIP), two-way texting, missed-call texting, appointment reminders and confirmations, online scheduling, digital forms, payments (text-to-pay, online bill pay), review solicitation, team chat, analytics and AI-powered call intelligence with integrations to major practice management/EHR systems.
unknown
2011
Hosted on Google Cloud Platform (GCP); multi-region/HA deployments with failover; hosted in GCP regions (US-focused infrastructure)
P1797
2025-09-07
commercial (proprietary)
Tiered subscription plans (Essentials, Pro, Elite, Ultimate); public site lists plan names and feature comparisons but not per-seat prices — contact vendor or request demo/quote. No long-term contracts; demos available.
subscription
2011
product
1.0
{
"company_name": "Weave",
"company_url": "https://www.getweave.com/",
"company_offices": [
"United States",
"Canada",
"India"
],
"company_founding": "2011",
"product_url": "https://www.getweave.com/",
"categories": [
"patient-facing",
"administrative",
"communications",
"payments",
"scheduling",
"practice management",
"marketing"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.getweave.com/",
"https://www.getweave.com/industry/medical/",
"https://www.getweave.com/weave-payments/",
"https://www.getweave.com/weave-texting/",
"https://www.getweave.com/pricing/",
"https://www.getweave.com/company/",
"https://www.weavehelp.com/",
"https://investors.getweave.com/company-info",
"https://www.g2.com/products/weave/reviews",
"https://www.capterra.com/p/145454/Weave/"
],
"summary": "Weave is an all-in-one patient communication and practice operations platform for small and medium medical practices, combining VoIP phones, texting, scheduling, payments and patient engagement tools.",
"description": "Weave provides unified communications and patient engagement for medical practices: phone system (VoIP), two-way texting, missed-call texting, appointment reminders and confirmations, online scheduling, digital forms, payments (text-to-pay, online bill pay), review solicitation, team chat, analytics and AI-powered call intelligence with integrations to major practice management/EHR systems.",
"target_users": [
"clinicians",
"front-desk staff",
"practice managers",
"administrators",
"billing staff",
"patients"
],
"specialties": [
"primary care",
"family medicine",
"pediatrics",
"dermatology",
"plastic surgery",
"physical therapy",
"optometry",
"ophthalmology",
"veterinary",
"mental health",
"orthopedics",
"dental (related integrations/support)"
],
"regions_available": [
"United States",
"Canada"
],
"languages_supported": [
"English",
"Spanish"
],
"pricing_model": "subscription",
"pricing_details": "Tiered subscription plans (Essentials, Pro, Elite, Ultimate); public site lists plan names and feature comparisons but not per-seat prices — contact vendor or request demo/quote. No long-term contracts; demos available.",
"license": "commercial (proprietary)",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS",
"Linux"
],
"features": [
"Cloud phone system (business phone / call routing)",
"Two-way patient texting / SMS",
"Automated appointment reminders",
"Payments & billing (card processing, payment requests)",
"Digital forms (patient intake/forms)",
"Online scheduling",
"Insurance verification",
"Email marketing",
"Reputation / review requests",
"Team chat / internal messaging",
"Analytics & reporting",
"Call Intelligence (call recording/analytics/AI)",
"Mobile app for staff",
"Faxing",
"Patient lists / CRM",
"Writebacks to PMS/EHR"
],
"optional_modules": [
"Call Intelligence",
"Weave Unify",
"AI email assistant / AI tools",
"Insurance Verification",
"Payments / Billing add-ons",
"Digital Forms advanced features"
],
"integrations": [
"Practice Fusion",
"eClinicalWorks",
"4th Dimension (4D) EMR",
"Various practice management systems / PMS (writeback integrations)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"GDPR (Data Processing Agreement available)",
"SOC 2 (GCP infrastructure SOC 2 attestations referenced)",
"ISO 27001 (GCP infrastructure ISO 27001 referenced)"
],
"certifications": [
"GCP compliance attestations (ISO 27001, SOC 2) referenced for hosting"
],
"security_features": [
"TLS 1.2+ / HTTPS",
"Encryption at rest (AES-128+)",
"Google Cloud KMS for key management",
"Penetration testing / regular vulnerability assessments",
"Multi-factor authentication (internal systems)",
"Incident response program / audit logging",
"Bug bounty program"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Data Processing Agreement (DPA)",
"Published privacy policy",
"Vendor risk management process"
],
"data_residency": "Hosted on Google Cloud Platform (GCP); multi-region/HA deployments with failover; hosted in GCP regions (US-focused infrastructure)",
"customers": [
"Florence Family Dentistry",
"Watkin Dental",
"Cercek Dental",
"Patterson Dental",
"Vyne Dental",
"Nordhealth"
],
"user_reviews": [
"Easy one-click communication wherever you are.",
"The system is very user friendly. I love the ability to chat or call.",
"Weave is extremely user friendly, has helpful features like tags on messages and a team chat for internal communication.",
"Turned our phone, texting and payments into a single workflow — saved time and reduced no-shows.",
"Good value for small practices — streamlined scheduling, reminders, and billing."
],
"ratings": [
"G2: 4.5/5 (295+ reviews)",
"Capterra: 4.3/5 (600+ reviews)",
"GetApp: ~4.5/5"
],
"support_channels": [
"phone",
"chat",
"email",
"knowledgebase/documentation",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online (onboarding/web training)",
"onsite (paid onboarding/implementation)",
"video_tutorials"
],
"release_year": "2011",
"integration_partners": [
"Dentrix",
"Dentrix Ascend",
"Eaglesoft",
"Open Dental",
"Curve Dental",
"Patterson",
"Telnyx",
"Vyne Dental"
],
"id": "P1797",
"slug": "weave",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/weave.json"
}
}