WalkMe
JSON twin: https://www.healthaidb.com/software/walkme.json
Company Name
WalkMe
Product URL
https://www.walkme.com
Company URL
https://www.walkme.com
Categories
Summary
WalkMe is a Digital Adoption Platform that enhances user engagement and productivity by providing in-app guidance and workflow automation across various applications.
Description
WalkMe offers a suite of tools designed to improve user experience and accelerate digital adoption. Its platform includes features like in-app guidance, workflow automation, and analytics to support seamless integration and efficient use of enterprise software. WalkMe's solutions cater to various industries, including healthcare, by streamlining workflows, ensuring data integrity, and reducing support burdens. The company has a global presence with offices in multiple countries and was acquired by SAP in September 2024.
Api Available
unknown
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO
Company Founding
2011
Company Offices
Compliance
- HIPAA
- GDPR
- HITECH
- SOC 2
- ISO 27001
Customers
- SAP
- Salesforce
- Workday
- Microsoft Dynamics 365
- ServiceNow
- Accenture
- Deloitte
- PwC
- IBM
- Oracle
- Cisco
- Adobe
- Siemens
- GE Healthcare
- Philips Healthcare
- Medtronic
- Johnson & Johnson
- Bayer
- Merck
- Pfizer
- Novartis
- Roche
- GlaxoSmithKline
- Aetna
- UnitedHealth Group
- Cigna
- Humana
- Anthem
- CVS Health
- Walgreens Boots Alliance
Data Residency
US/EU regions
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Digital Adoption Platform
- In-app guidance
- Workflow automation
- Conversational interface
- Application usage analytics
- Workflow analytics
- Form analytics
- License optimization
- Guidance creation
- Workflow accelerators
- TeachMe for in-app training
- CloudSuite integration
- Mobile support
- AI-driven predictive analytics
- System Overview dashboard
- Desktop Menu
- Accessibility features
- Release management
- Community support
- Developer Hub
Id
SW2483
Integration Partners
- SAP
- Salesforce
- Workday
- Microsoft Dynamics 365
- ServiceNow
- Oracle
- Zendesk
- Slack
- Microsoft Teams
- Google Workspace
- Box
- Dropbox
- SharePoint
- Jira
- Confluence
- Trello
- Asana
- Monday.com
- Smartsheet
Integrations
- SAP
- Salesforce
- Workday
- Microsoft Dynamics 365
- ServiceNow
Languages Supported
- English
- French
- German
- Japanese
- Spanish
- Italian
- Portuguese
- Dutch
- Swedish
- Norwegian
- Chinese
- Korean
- Arabic
- Russian
- Hebrew
- Hindi
- Bengali
- Punjabi
- Tamil
- Telugu
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- TeachMe
- CloudSuite
- AI-driven predictive analytics
Os Platforms
- Web
- iOS
- Android
- Windows
- macOS
- Linux
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW2483
Product Name
WalkMe
Ratings
- 4.5/5 (522 reviews) - G2
- 4.6/5 (450 reviews) - G2
- 4.4/5 (1,533 reviews) - G2
- 4.6/5 (337 reviews) - G2
- 4.5/5 (3,464 reviews) - G2
Regions Available
Related Urls
Release Year
2011
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit logs
- 2FA
- DLP
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Windows, macOS, Linux
Target Users
- clinicians
- nurses
- patients
- admins
- payers
- IT professionals
- HR professionals
- customer service representatives
- sales teams
- public sector employees
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- WalkMe has been a game-changer in our transition from a legacy ERP to a modern SaaS solution. It made onboarding smooth by providing users with interactive training videos and real-time guidance through key workflows.
- WalkMe is intuitive and engaging, almost like solving a puzzle, which makes it enjoyable to build content. It’s also helped us better understand our technology stack and how it’s being used across our firm.
- WalkMe is easy to use, even for beginners, and as a builder, it is possible to start creating content very fast. The support is also great and responsive, with some additional AI features helping even more.
- WalkMe is a very light and quick solution to deploy. For low to medium complexity walkthroughs or guidance, we can often get helpful content up in a matter of minutes.
- WalkMe makes complex tools like Salesforce or Highspot more approachable by guiding users with real-time, contextual tips. You can build step-by-step walkthroughs tailored to different user personas, improving training effectiveness.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "WalkMe",
"company_name": "WalkMe",
"product_url": "https://www.walkme.com",
"company_url": "https://www.walkme.com",
"related_urls": [
"https://elion.health/products/walkme"
],
"product_code": "SW2483",
"summary": "WalkMe is a Digital Adoption Platform that enhances user engagement and productivity by providing in-app guidance and workflow automation across various applications.",
"description": "WalkMe offers a suite of tools designed to improve user experience and accelerate digital adoption. Its platform includes features like in-app guidance, workflow automation, and analytics to support seamless integration and efficient use of enterprise software. WalkMe's solutions cater to various industries, including healthcare, by streamlining workflows, ensuring data integrity, and reducing support burdens. The company has a global presence with offices in multiple countries and was acquired by SAP in September 2024.",
"categories": [
"administrative Operations",
"patient Facing",
"clinical Care",
"diagnostic Support",
"clinical Workflow Automation",
"data Governance",
"patient Engagement",
"health Data Analytics",
"enterprise Solutions",
"Administrative",
"Patient-facing",
"Clinical",
"Diagnostic",
"Workflow Automation",
"Data Integrity",
"User Engagement",
"Analytics",
"Enterprise Software",
"Digital Adoption"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"clinicians",
"nurses",
"patients",
"admins",
"payers",
"IT professionals",
"HR professionals",
"customer service representatives",
"sales teams",
"public sector employees"
],
"specialties": [
"Healthcare",
"It",
"Sales",
"Hr",
"Customer Care",
"Public Sector",
"E-commerce",
"Manufacturing",
"Finance",
"Education",
"Retail",
"Telecommunications",
"Transportation",
"Energy",
"Utilities",
"Media",
"Entertainment",
"Hospitality",
"Real Estate",
"Construction"
],
"regions_available": [
"United States",
"United Kingdom",
"France",
"Germany",
"Australia",
"Japan",
"Singapore",
"Israel",
"Canada",
"India",
"China",
"Brazil",
"South Africa",
"Mexico",
"South Korea",
"Italy",
"Spain",
"Netherlands",
"Sweden",
"Norway"
],
"languages_supported": [
"English",
"French",
"German",
"Japanese",
"Spanish",
"Italian",
"Portuguese",
"Dutch",
"Swedish",
"Norwegian",
"Chinese",
"Korean",
"Arabic",
"Russian",
"Hebrew",
"Hindi",
"Bengali",
"Punjabi",
"Tamil",
"Telugu"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "commercial",
"company_offices": [
"United States",
"United Kingdom",
"France",
"Germany",
"Australia",
"Japan",
"Singapore",
"Israel",
"Canada",
"India"
],
"company_founding": "2011",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS",
"Linux"
],
"features": [
"Digital Adoption Platform",
"In-app guidance",
"Workflow automation",
"Conversational interface",
"Application usage analytics",
"Workflow analytics",
"Form analytics",
"License optimization",
"Guidance creation",
"Workflow accelerators",
"TeachMe for in-app training",
"CloudSuite integration",
"Mobile support",
"AI-driven predictive analytics",
"System Overview dashboard",
"Desktop Menu",
"Accessibility features",
"Release management",
"Community support",
"Developer Hub"
],
"optional_modules": [
"TeachMe",
"CloudSuite",
"AI-driven predictive analytics"
],
"integrations": [
"SAP",
"Salesforce",
"Workday",
"Microsoft Dynamics 365",
"ServiceNow"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "unknown",
"system_requirements": "Windows, macOS, Linux",
"compliance": [
"HIPAA",
"GDPR",
"HITECH",
"SOC 2",
"ISO 27001"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA",
"DLP"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "US/EU regions",
"customers": [
"SAP",
"Salesforce",
"Workday",
"Microsoft Dynamics 365",
"ServiceNow",
"Accenture",
"Deloitte",
"PwC",
"IBM",
"Oracle",
"Cisco",
"Adobe",
"Siemens",
"GE Healthcare",
"Philips Healthcare",
"Medtronic",
"Johnson & Johnson",
"Bayer",
"Merck",
"Pfizer",
"Novartis",
"Roche",
"GlaxoSmithKline",
"Aetna",
"UnitedHealth Group",
"Cigna",
"Humana",
"Anthem",
"CVS Health",
"Walgreens Boots Alliance"
],
"user_reviews": [
"WalkMe has been a game-changer in our transition from a legacy ERP to a modern SaaS solution. It made onboarding smooth by providing users with interactive training videos and real-time guidance through key workflows.",
"WalkMe is intuitive and engaging, almost like solving a puzzle, which makes it enjoyable to build content. It’s also helped us better understand our technology stack and how it’s being used across our firm.",
"WalkMe is easy to use, even for beginners, and as a builder, it is possible to start creating content very fast. The support is also great and responsive, with some additional AI features helping even more.",
"WalkMe is a very light and quick solution to deploy. For low to medium complexity walkthroughs or guidance, we can often get helpful content up in a matter of minutes.",
"WalkMe makes complex tools like Salesforce or Highspot more approachable by guiding users with real-time, contextual tips. You can build step-by-step walkthroughs tailored to different user personas, improving training effectiveness."
],
"ratings": [
"4.5/5 (522 reviews) - G2",
"4.6/5 (450 reviews) - G2",
"4.4/5 (1,533 reviews) - G2",
"4.6/5 (337 reviews) - G2",
"4.5/5 (3,464 reviews) - G2"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2011",
"integration_partners": [
"SAP",
"Salesforce",
"Workday",
"Microsoft Dynamics 365",
"ServiceNow",
"Oracle",
"Zendesk",
"Slack",
"Microsoft Teams",
"Google Workspace",
"Box",
"Dropbox",
"SharePoint",
"Jira",
"Confluence",
"Trello",
"Asana",
"Monday.com",
"Smartsheet"
],
"id": "SW2483",
"slug": "walkme",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/walkme.json"
}
}