JSON twin: https://www.healthaidb.com/software/voicecare-ai.json
VoiceCare AI
VoiceCare AI provides agentic, voice-first generative-AI agents that automate healthcare back-office phone conversations between providers and payers (benefits verification, prior authorization, claims follow-up) to reduce administrative burden and accelerate revenue cycle tasks.
A commercial, HIPAA-focused voice agent platform that autonomously places, conducts, and documents B2B phone calls for provider organizations; supports benefits verification, prior authorizations, claims follow-up, eligibility checks and patient-facing pre-authorization workflows; positioned for revenue cycle automation and back-office workforce augmentation with pilot deployments (including Mayo Clinic) and enterprise customers.
unknown
2022
P1782
2025-09-07
commercial proprietary
Contact vendor for pricing, pilot and enterprise deployment details; vendor has announced seed funding and pilot programs but no public pricing.
enterprise_quote
2022
product
1.0
{
"company_name": "VoiceCare AI",
"company_url": "https://voicecare.ai/",
"company_offices": [
"United States"
],
"company_founding": "2022",
"product_url": "https://voicecare.ai/",
"categories": [
"revenue cycle management",
"prior authorization",
"eligibility checking",
"payer-facing AI phone calls",
"patient-facing AI phone calls",
"administrative",
"AI agents / agentic AI"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://voicecare.ai/",
"https://www.prnewswire.com/news-releases/agentic-ai-startup-voicecare-ai-launches-to-automate-healthcare-back-office-and-super-staff-workforce-302376944.html",
"https://www.fiercehealthcare.com/ai-and-machine-learning/voicecare-ai-new-agentic-ai-startup-kicks-pilot-mayo-clinic-automate-back",
"https://www.crunchbase.com/organization/voicecare-ai",
"https://elion.health/categories/revenue-cycle-management/products",
"https://www.linkedin.com/company/voicecare",
"https://hitconsultant.net/2025/02/14/voicecare-ai-launches-with-3-85m-to-automate-healthcare-back-office/",
"https://www.beckershospitalreview.com/healthcare-information-technology/ai/streamlining-revenue-cycle-management-with-ai-voicecare-ai-at-beckers-15th-annual-meeting/",
"https://finance.yahoo.com/news/voicecare-ai-secures-funding-advance-100931805.html",
"https://www.caduceus.vc/portfolio/voicecare/"
],
"summary": "VoiceCare AI provides agentic, voice-first generative-AI agents that automate healthcare back-office phone conversations between providers and payers (benefits verification, prior authorization, claims follow-up) to reduce administrative burden and accelerate revenue cycle tasks.",
"description": "A commercial, HIPAA-focused voice agent platform that autonomously places, conducts, and documents B2B phone calls for provider organizations; supports benefits verification, prior authorizations, claims follow-up, eligibility checks and patient-facing pre-authorization workflows; positioned for revenue cycle automation and back-office workforce augmentation with pilot deployments (including Mayo Clinic) and enterprise customers.",
"target_users": [
"revenue cycle teams",
"billing/coding staff",
"practice administrators",
"call center staff",
"providers/clinicians (indirect)",
"payers (counterparties)"
],
"specialties": [
"revenue cycle management",
"medical billing",
"prior authorization",
"outpatient clinics",
"dental practices"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, pilot and enterprise deployment details; vendor has announced seed funding and pilot programs but no public pricing.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Automated voice AI agent (Joy) for back-office calls",
"Benefit verification",
"Prior authorization automation",
"Prescription support call automation",
"Claim status inquiries automation",
"Claim denials handling",
"Call scheduling (one-time or recurring automated calls)",
"Call recording and transcript search",
"Use-case specific call summarization",
"AI-powered call analytics and performance dashboards",
"Customizable conversation flows and question sets",
"Structured data extraction from conversations",
"Ingest/sync summarized data into EHRs or systems of record"
],
"optional_modules": [],
"integrations": [
"EHR / any system of record (ingestion capabilities)",
"Mayo Clinic (pilot / strategic partner - announced)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type II"
],
"certifications": [
"SOC 2 Type II attestation",
"HIPAA-compliant platform (HIPAA compliance stated)"
],
"security_features": [
"Encryption at rest",
"Encryption in transit",
"Multi-factor authentication (MFA)",
"Firewalls and intrusion prevention/detection",
"Endpoint encryption",
"Vulnerability monitoring and remediation",
"Regular backups",
"Access controls / restricted production deployment access"
],
"privacy_features": [
"Privacy policy and security awareness training",
"Business Associate Agreements (BAAs) with contractors",
"Confidentiality agreements for employees/contractors"
],
"data_residency": "",
"customers": [
"Mayo Clinic"
],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "2022",
"integration_partners": [
"Mayo Clinic"
],
"id": "P1782",
"slug": "voicecare-ai",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/voicecare-ai.json"
}
}