JSON twin: https://www.healthaidb.com/software/vital-care-advisor.json
Vital
https://vital.io/solutions/inpatient
Vital Care Advisor (Vital Care Team / Care Advisor) is a care-plan management and patient engagement platform that delivers personalized care plans, medication reminders, symptom monitoring, and education while integrating with EHRs to route alerts to care teams.
Cloud-based care plan and patient engagement solution from Vital that personalizes post-discharge and longitudinal care instructions using EHR data (FHIR/HL7), supports medication adherence and symptom tracking, offers two-way patient–provider communication, patient education, analytics and alerting to reduce readmissions and improve outcomes. Security/compliance: SOC 2 (Type 1 noted).
yes
2017
P1767
2025-09-07
commercial, proprietary
Contact vendor for pricing, demos and enterprise quotes
enterprise_quote
product
1.0
{
"company_name": "Vital",
"company_url": "https://vital.io",
"company_offices": [
"United States"
],
"company_founding": "2017",
"product_url": "https://vital.io/solutions/inpatient",
"categories": [
"patient-facing",
"clinical",
"patient engagement",
"AI",
"analytics",
"experience technology"
],
"market_segment": [
"enterprise",
"hospitals",
"health systems"
],
"links": [
"https://vital.io",
"https://vital.io/solutions/inpatient",
"https://product-guide.vital.io/en/vital-inpatient",
"https://integration.vital.io",
"https://security.vital.io",
"https://vital.io/newsroom",
"https://vital.io/products/inpatient-patient-experience-technology",
"https://elion.health/products/vital-er-advisor",
"https://www.prweb.com/releases/vital-launches-careadvisor-a-next-generation-inpatient-digital-health-solution-designed-to-engage-patients-and-provide-clinical-decision-support-in-hospitals-836512654.html",
"https://www.linkedin.com/company/vital-software"
],
"summary": "Vital Care Advisor (Vital Care Team / Care Advisor) is a care-plan management and patient engagement platform that delivers personalized care plans, medication reminders, symptom monitoring, and education while integrating with EHRs to route alerts to care teams.",
"description": "Cloud-based care plan and patient engagement solution from Vital that personalizes post-discharge and longitudinal care instructions using EHR data (FHIR/HL7), supports medication adherence and symptom tracking, offers two-way patient–provider communication, patient education, analytics and alerting to reduce readmissions and improve outcomes. Security/compliance: SOC 2 (Type 1 noted).",
"target_users": [
"patients",
"care managers",
"nurses",
"physicians/clinicians",
"hospital administrators"
],
"specialties": [
"patient engagement",
"care coordination",
"chronic disease management",
"medication adherence",
"post-discharge care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, demos and enterprise quotes",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (mobile-optimized)",
"iOS (browser)",
"Android (browser)"
],
"features": [
"Real-time EHR-driven patient engagement",
"No-download, SMS link patient access",
"AI-generated Care Summary (digital whiteboard)",
"Patient-facing timeline of care / day-ahead view",
"Service requests routing (meals, cleaning, items)",
"Automated, personalized patient education",
"Patient-friendly lab and imaging result explanations",
"Generative AI doctor-to-patient translation",
"Secure family/caregiver sharing",
"AI-summarized discharge instructions and checklist",
"Order-aware education assignment",
"Programmable request types by location",
"Multi-lingual content (English/Spanish)",
"Analytics / utilization tracking"
],
"optional_modules": [
"Care Summary / AI whiteboard",
"Service Request Management",
"Family Sharing / Caregiver Access",
"Discharge Checklist Summarization",
"Custom education content mappings"
],
"integrations": [
"Epic",
"Cerner (Millennium & Soarian)",
"General EHRs via ADT feeds",
"ViewMedica (patient education)",
"MedlinePlus",
"Krames",
"Elsevier",
"Healthwise",
"Emmi",
"SFTP-based integrations"
],
"data_standards": [
"FHIR (including Epic on FHIR, Cerner FHIR apps)",
"HL7 v2 (ADT, diagnostic results, orders, notes, flowsheets)",
"ADT",
"LOINC"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA (implied / healthcare-focused controls)",
"HITRUST (HITRUST R2 referenced)",
"AICPA SOC (SOC certified referenced)"
],
"certifications": [
"HITRUST R2",
"AICPA SOC"
],
"security_features": [
"Encryption (in transit and at rest)",
"SSO / SAML",
"Role-based access control (RBAC)",
"Audit logging",
"2‑factor authentication (2FA)"
],
"privacy_features": [
"BAA available (customer agreements)",
"Granular family/caregiver sharing controls",
"Configurable release delays for abnormal/critical results"
],
"data_residency": "",
"customers": [],
"user_reviews": [
"This is a patient-facing app that uses 'AI' to interface with the EMR (Epic in our case) to monitor wait times for triage, imaging, admits, etc and funnels.",
"Helpful texting tool to remind patients of appointments and engage them during their stay.",
"Preferred Pediatrics — extremely satisfied with the patient engagement features."
],
"ratings": [
"Capterra: 5.0 (Vital Interaction listed on Capterra)",
"GetApp: 4.7 (Vital Interaction profile shows 4.7 overall)"
],
"support_channels": [
"email",
"phone",
"ticketing",
"demo/request-a-demo"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"product_guide"
],
"release_year": "",
"integration_partners": [
"Epic",
"Cerner",
"FHIR",
"HL7",
"ViewMedica",
"MedlinePlus",
"Krames",
"Elsevier",
"Healthwise",
"Emmi"
],
"id": "P1767",
"slug": "vital-care-advisor",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/vital-care-advisor.json"
}
}