Virtual Visits

JSON twin: https://www.healthaidb.com/software/virtual-visits.json

Company Name

NextGen Healthcare

Product URL

https://www.nextgen.com/solutions/telehealth/virtual-visits

Company URL

https://www.nextgen.com

Categories

• clinical Care
• patient Facing
• telehealth
• ehr Integration
• Clinical

Summary

NextGen Virtual Visits is a HIPAA-compliant telehealth platform that integrates with NextGen Enterprise EHR, enabling secure, high-definition video consultations between providers and patients on any web-enabled device, enhancing access to care and patient engagement.

Description

NextGen Virtual Visits offers a seamless telehealth experience by integrating with NextGen Enterprise EHR, allowing providers to conduct secure, high-definition video consultations with patients on any web-enabled device. The platform supports features such as group visits, guest visits, and in-visit functionalities like screen sharing and document passing. It also includes a clinical administrator workflow for support staff to perform administrative tasks. The solution is HIPAA-compliant and designed to improve patient satisfaction and care efficiency.

Api Available

yes

Certifications

• ONC Health IT Certification
• FDA 510(k)
• CE/MDR
• ISO 27001
• ISO 27017
• ISO 27018
• TX-RAMP Level 2
• DirectTrust HISP Accreditation

Company Founding

1974

Company Offices

• United States
• Canada
• United Kingdom
• India
• Australia
• Germany
• France
• Netherlands
• Singapore
• Japan

Compliance

• HIPAA
• HITRUST CSF
• SOC 2 Type II
• SOC 3
• ISO 27001
• ISO 27017
• ISO 27018
• TX-RAMP Level 2
• DirectTrust HISP Accreditation

Customers

• MSA Primary Care
• Aman K.

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• cloud

Features

• Integrated telehealth with NextGen Enterprise EHR and Practice Management
• HD video visits (web-based, no app required)
• Patient access via secure link (email/SMS)
• Group visits
• Guest/family/caregiver participation
• In-visit features: screen sharing, document passing, chat, interpreter invite
• Clinical administrator workflow for pre-visit intake and insurance verification
• Documentation flows into EHR/PM (no dual documentation)
• Remote patient monitoring (view RPM data in visits)
• Device test/pre-visit device check

Id

SW1874

Integration Partners

• Mirth Connect
• NextGen Office

Integrations

• NextGen Enterprise EHR
• NextGen Practice Management
• NextGen Share
• NextGen Connect
• NextGen Share Diagnostic Hub
• Mirth Connect
• OTTO Health
• Validic Impact
• Curogram
• AWS Cloud Services

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Telugu
• Marathi
• Tamil
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Remote Patient Monitoring
• Group Visits
• Guest Visits
• In-Visit Features
• Clinical Administrator Workflow

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1874

Product Name

Virtual Visits

Ratings

• 4.0/5 on G2
• 4.5/5 on G2
• 2.5/5 on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/nextgen-virtual-visits

Release Year

2022

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Practice
• Behavioral Health
• Cardiology
• Pediatrics
• Orthopedics
• Dermatology
• Neurology
• Gastroenterology
• Pulmonology
• Rheumatology
• Endocrinology
• Obstetrics And Gynecology
• Urology
• Psychiatry
• Oncology
• Infectious Disease
• Allergy And Immunology
• Sleep Medicine
• Sports Medicine
• Family Medicine

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Web browser (Chrome or Firefox)

Target Users

• clinicians
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Detailed documentation available for all versions, allowing developers to customize templates as needed.
• Finding the right functions or features takes a lot of time; they are nested deeply and require more clicks, which could be resolved by simplifying the UI through customer feedback.
• Sometimes, support was confused while trying to resolve our query. They can also try redesigning their interface and making the UI more interactive for users.
• The setup and custom software installation according to client needs and 24x7 support are really helpful for instant production. As a software developer, I've tried other EMR services, but NextGen seems to be the perfect fit.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Virtual Visits",
  "company_name": "NextGen Healthcare",
  "product_url": "https://www.nextgen.com/solutions/telehealth/virtual-visits",
  "company_url": "https://www.nextgen.com",
  "related_urls": [
    "https://elion.health/products/nextgen-virtual-visits"
  ],
  "product_code": "SW1874",
  "summary": "NextGen Virtual Visits is a HIPAA-compliant telehealth platform that integrates with NextGen Enterprise EHR, enabling secure, high-definition video consultations between providers and patients on any web-enabled device, enhancing access to care and patient engagement.",
  "description": "NextGen Virtual Visits offers a seamless telehealth experience by integrating with NextGen Enterprise EHR, allowing providers to conduct secure, high-definition video consultations with patients on any web-enabled device. The platform supports features such as group visits, guest visits, and in-visit functionalities like screen sharing and document passing. It also includes a clinical administrator workflow for support staff to perform administrative tasks. The solution is HIPAA-compliant and designed to improve patient satisfaction and care efficiency.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "telehealth",
    "ehr Integration",
    "Clinical",
    "Patient-facing",
    "Telehealth",
    "Ehr Integration"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Practice",
    "Behavioral Health",
    "Cardiology",
    "Pediatrics",
    "Orthopedics",
    "Dermatology",
    "Neurology",
    "Gastroenterology",
    "Pulmonology",
    "Rheumatology",
    "Endocrinology",
    "Obstetrics And Gynecology",
    "Urology",
    "Psychiatry",
    "Oncology",
    "Infectious Disease",
    "Allergy And Immunology",
    "Sleep Medicine",
    "Sports Medicine",
    "Family Medicine"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "India",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Singapore",
    "Japan"
  ],
  "company_founding": "1974",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Integrated telehealth with NextGen Enterprise EHR and Practice Management",
    "HD video visits (web-based, no app required)",
    "Patient access via secure link (email/SMS)",
    "Group visits",
    "Guest/family/caregiver participation",
    "In-visit features: screen sharing, document passing, chat, interpreter invite",
    "Clinical administrator workflow for pre-visit intake and insurance verification",
    "Documentation flows into EHR/PM (no dual documentation)",
    "Remote patient monitoring (view RPM data in visits)",
    "Device test/pre-visit device check"
  ],
  "optional_modules": [
    "Remote Patient Monitoring",
    "Group Visits",
    "Guest Visits",
    "In-Visit Features",
    "Clinical Administrator Workflow"
  ],
  "integrations": [
    "NextGen Enterprise EHR",
    "NextGen Practice Management",
    "NextGen Share",
    "NextGen Connect",
    "NextGen Share Diagnostic Hub",
    "Mirth Connect",
    "OTTO Health",
    "Validic Impact",
    "Curogram",
    "AWS Cloud Services"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Web browser (Chrome or Firefox)",
  "compliance": [
    "HIPAA",
    "HITRUST CSF",
    "SOC 2 Type II",
    "SOC 3",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "TX-RAMP Level 2",
    "DirectTrust HISP Accreditation"
  ],
  "certifications": [
    "ONC Health IT Certification",
    "FDA 510(k)",
    "CE/MDR",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "TX-RAMP Level 2",
    "DirectTrust HISP Accreditation"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "MSA Primary Care",
    "Aman K."
  ],
  "user_reviews": [
    "Detailed documentation available for all versions, allowing developers to customize templates as needed.",
    "Finding the right functions or features takes a lot of time; they are nested deeply and require more clicks, which could be resolved by simplifying the UI through customer feedback.",
    "Sometimes, support was confused while trying to resolve our query. They can also try redesigning their interface and making the UI more interactive for users.",
    "The setup and custom software installation according to client needs and 24x7 support are really helpful for instant production. As a software developer, I've tried other EMR services, but NextGen seems to be the perfect fit."
  ],
  "ratings": [
    "4.0/5 on G2",
    "4.5/5 on G2",
    "2.5/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2022",
  "integration_partners": [
    "Mirth Connect",
    "NextGen Office"
  ],
  "id": "SW1874",
  "slug": "virtual-visits",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/virtual-visits.json"
  }
}