verbal

JSON twin: https://www.healthaidb.com/software/verbal.json

Company Name

Verbal

Product URL

https://www.tryverbal.com/product-overview

Company URL

https://www.tryverbal.com/

Categories

Summary

Verbal is an AI-powered healthcare compliance and quality platform that automatically audits 100% of clinical interactions (calls, chart notes, secure chat) to detect compliance, documentation gaps, and patient-insights.

Description

Verbal uses validated, custom-trained AI models to perform call audits, chart-note audits, conversational analysis and patient-insight extraction at scale, delivering searchable analytics, real-time feedback and automated documentation while maintaining HIPAA/HITRUST security. The platform integrates with existing communication stacks and supports deployment across digital health companies, payers and health systems.

Api Available

yes

Certifications

Company Founding

2019

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1746

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing. Offers demos and no-commitment trials/free demo available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Verbal",
  "company_url": "https://www.tryverbal.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2019",
  "product_url": "https://www.tryverbal.com/product-overview",
  "categories": [
    "clinical",
    "administrative",
    "quality assurance",
    "analytics",
    "documentation",
    "conversational analysis",
    "compliance"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.tryverbal.com/",
    "https://www.tryverbal.com/product-overview",
    "https://www.tryverbal.com/integrations",
    "https://www.tryverbal.com/features/chart-note-audits",
    "https://www.tryverbal.com/features/conversational-analysis",
    "https://www.tryverbal.com/features/analytics-reporting",
    "https://support.tryverbal.com/",
    "https://www.linkedin.com/company/tryverbal",
    "https://www.prnewswire.com/news-releases/verbal-launches-ai-powered-qa-training-and-documentation-tools-for-zoom-virtual-care-visits-302268059.html",
    "https://harbor.gethealthie.com/partners/verbal"
  ],
  "summary": "Verbal is an AI-powered healthcare compliance and quality platform that automatically audits 100% of clinical interactions (calls, chart notes, secure chat) to detect compliance, documentation gaps, and patient-insights.",
  "description": "Verbal uses validated, custom-trained AI models to perform call audits, chart-note audits, conversational analysis and patient-insight extraction at scale, delivering searchable analytics, real-time feedback and automated documentation while maintaining HIPAA/HITRUST security. The platform integrates with existing communication stacks and supports deployment across digital health companies, payers and health systems.",
  "target_users": [
    "clinicians",
    "quality and compliance teams",
    "care managers",
    "clinical operations/admins",
    "payers/health plans",
    "digital health product teams"
  ],
  "specialties": [
    "general ambulatory care",
    "remote/virtual care",
    "population health",
    "payers/health plans"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing. Offers demos and no-commitment trials/free demo available.",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web (Chrome extension)"
  ],
  "features": [
    "Call audits (real-time and retrospective)",
    "Chart note audits (automated chart review)",
    "Patient insights (topic analysis and trends)",
    "Conversational analysis (talk/listen ratio, pace, sentiment)",
    "Analytics & reporting (dashboards, searchable findings)",
    "Secure, encrypted data handling",
    "Custom AI model training to organizational protocols",
    "Real-time meeting joining and note-taking (Zoom integration)",
    "Browser-based visibility via Chrome extension",
    "Automated QA and protocol tracking guidance"
  ],
  "optional_modules": [],
  "integrations": [
    "Vonage",
    "Athena Health (Athena EMR)",
    "RingCentral",
    "NICE",
    "Healthie",
    "Zoom",
    "Chrome extension"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "CPRA"
  ],
  "certifications": [
    "HITRUST"
  ],
  "security_features": [
    "Encryption"
  ],
  "privacy_features": [
    "Cookie consent management"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "ticketing",
    "email"
  ],
  "training_options": [
    "documentation",
    "videos",
    "webinars",
    "live_online"
  ],
  "release_year": "",
  "integration_partners": [
    "Chrome Extension",
    "Healthie"
  ],
  "id": "P1746",
  "slug": "verbal",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/verbal.json"
  }
}