Veeva Network

JSON twin: https://www.healthaidb.com/software/veeva-network.json

Company Name

Veeva

Product URL

https://www.veeva.com/products/crm-suite/network-customer-master/

Company URL

https://www.veeva.com

Categories

• data Management
• customer Relationship Management
• clinical Data Management
• cloud-based Solutions
• research
• pharmaceuticals
• business Management
• Healthcare Professional Data
• Healthcare Organization Data
• Master Data Management
• Life Sciences
• Biotech
• Commercial Operations

Summary

Veeva Network is a cloud-based master data management platform designed for life sciences companies to manage accurate and up-to-date customer data, including healthcare professionals and organizations.

Description

Veeva Network is a global, multi-domain master data management platform and customer master application for pharmaceuticals and biotech. It offers a predefined data model to support the management of customer reference data, including data change requests from field teams in Vault CRM. Companies can master their reference data alongside third-party data, such as OpenData, to ensure a single source of truth for customer data. The Network business portal and widgets allow access to customer data for commercial business users. Companies can build additional data domains (such as product or payer) for data mastering beyond customer.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2007

Company Offices

• United States
• Germany
• Spain
• France
• Italy
• China
• Japan
• South Korea
• Brazil
• India

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• CLS Behring
• Parexel
• Veeva Systems

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Global, multi-domain master data management platform
• Predefined data model for customer reference data
• Integration with Vault CRM for data change requests
• Mastering of reference data alongside third-party data like OpenData
• Business portal and widgets for commercial users
• Ability to build additional data domains (e.g., product, payer)

Id

SW2771

Integration Partners

• Salesforce
• Microsoft Dynamics
• Oracle CRM
• SAP CRM
• Adobe Sign
• DocuSign
• Box
• SharePoint
• Google Drive
• Dropbox
• Slack
• Microsoft Teams
• Zoom
• WebEx
• Skype
• GoToMeeting
• Adobe Connect
• Citrix GoToWebinar
• Citrix GoToTraining
• Citrix GoToAssist
• Citrix GoToMeeting

Integrations

• Vault CRM
• OpenData

Languages Supported

• English
• German
• Spanish
• French
• Italian
• Chinese
• Japanese
• Korean
• Portuguese

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Network Email Edition

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW2771

Product Name

Veeva Network

Ratings

• 4.2 out of 5 stars on G2
• 4.3 out of 5 stars on G2
• 4.5 out of 5 stars on G2
• 4.0 out of 5 stars on G2

Regions Available

• North America
• Europe
• Asia Pacific
• Latin America
• China
• Japan
• Korea

Related Urls

Release Year

2013

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Pharmaceuticals
• Biotech
• Healthcare Professional Data
• Healthcare Organization Data
• Customer Data Management
• Data Change Requests
• Data Integration
• Data Governance
• Data Quality
• Data Stewardship

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• commercial teams
• field teams
• data stewards
• data managers
• administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Very user-friendly. The customer service is top-notch when it comes to resolving issues and working through problems with the system.
• It's the best tool to manage the life cycle of documents.
• Veeva Vault is very helpful to maintain the GxP compliance across the deals by collaborating with the employees. Also, with continuous workflows, the process is very well automated.
• Veeva Vault QualityDocs: Efficient document management. It automates workflows very well, which is very useful for maintaining GxP compliance.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Veeva Network",
  "company_name": "Veeva",
  "product_url": "https://www.veeva.com/products/crm-suite/network-customer-master/",
  "company_url": "https://www.veeva.com",
  "related_urls": [],
  "product_code": "SW2771",
  "summary": "Veeva Network is a cloud-based master data management platform designed for life sciences companies to manage accurate and up-to-date customer data, including healthcare professionals and organizations.",
  "description": "Veeva Network is a global, multi-domain master data management platform and customer master application for pharmaceuticals and biotech. It offers a predefined data model to support the management of customer reference data, including data change requests from field teams in Vault CRM. Companies can master their reference data alongside third-party data, such as OpenData, to ensure a single source of truth for customer data. The Network business portal and widgets allow access to customer data for commercial business users. Companies can build additional data domains (such as product or payer) for data mastering beyond customer.",
  "categories": [
    "data Management",
    "customer Relationship Management",
    "clinical Data Management",
    "cloud-based Solutions",
    "research",
    "pharmaceuticals",
    "business Management",
    "Data Management",
    "Customer Relationship Management",
    "Healthcare Professional Data",
    "Healthcare Organization Data",
    "Master Data Management",
    "Cloud-based Solutions",
    "Life Sciences",
    "Pharmaceuticals",
    "Biotech",
    "Commercial Operations"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "commercial teams",
    "field teams",
    "data stewards",
    "data managers",
    "administrators"
  ],
  "specialties": [
    "Pharmaceuticals",
    "Biotech",
    "Healthcare Professional Data",
    "Healthcare Organization Data",
    "Customer Data Management",
    "Data Change Requests",
    "Data Integration",
    "Data Governance",
    "Data Quality",
    "Data Stewardship"
  ],
  "regions_available": [
    "North America",
    "Europe",
    "Asia Pacific",
    "Latin America",
    "China",
    "Japan",
    "Korea"
  ],
  "languages_supported": [
    "English",
    "German",
    "Spanish",
    "French",
    "Italian",
    "Chinese",
    "Japanese",
    "Korean",
    "Portuguese"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Germany",
    "Spain",
    "France",
    "Italy",
    "China",
    "Japan",
    "South Korea",
    "Brazil",
    "India"
  ],
  "company_founding": "2007",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Global, multi-domain master data management platform",
    "Predefined data model for customer reference data",
    "Integration with Vault CRM for data change requests",
    "Mastering of reference data alongside third-party data like OpenData",
    "Business portal and widgets for commercial users",
    "Ability to build additional data domains (e.g., product, payer)"
  ],
  "optional_modules": [
    "Network Email Edition"
  ],
  "integrations": [
    "Vault CRM",
    "OpenData"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "CLS Behring",
    "Parexel",
    "Veeva Systems"
  ],
  "user_reviews": [
    "Very user-friendly. The customer service is top-notch when it comes to resolving issues and working through problems with the system.",
    "It's the best tool to manage the life cycle of documents.",
    "Veeva Vault is very helpful to maintain the GxP compliance across the deals by collaborating with the employees. Also, with continuous workflows, the process is very well automated.",
    "Veeva Vault QualityDocs: Efficient document management. It automates workflows very well, which is very useful for maintaining GxP compliance."
  ],
  "ratings": [
    "4.2 out of 5 stars on G2",
    "4.3 out of 5 stars on G2",
    "4.5 out of 5 stars on G2",
    "4.0 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2013",
  "integration_partners": [
    "Salesforce",
    "Microsoft Dynamics",
    "Oracle CRM",
    "SAP CRM",
    "Adobe Sign",
    "DocuSign",
    "Box",
    "SharePoint",
    "Google Drive",
    "Dropbox",
    "Slack",
    "Microsoft Teams",
    "Zoom",
    "WebEx",
    "Skype",
    "GoToMeeting",
    "Adobe Connect",
    "Citrix GoToWebinar",
    "Citrix GoToTraining",
    "Citrix GoToAssist",
    "Citrix GoToMeeting"
  ],
  "id": "SW2771",
  "slug": "veeva-network",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/veeva-network.json"
  }
}