JSON twin: https://www.healthaidb.com/software/valant.json
Valant
https://www.valant.io/product/
Valant is a cloud-based EHR and practice management platform purpose-built for behavioral and mental health practices, combining clinical documentation, billing, telehealth, and patient engagement tools.
Valant provides an integrated suite for behavioral health providers that includes specialty-focused clinical documentation and templates, scheduling, billing and revenue cycle management, e-prescribing, telehealth, outcomes measurement and patient portal functionality; offered as a cloud SaaS with APIs for third-party integrations and services targeted at private practices, group practices, and behavioral health organizations.
yes
2005
United States (US-hosted / US region)
P1725
2025-09-07
commercial proprietary
Contact vendor for pricing; vendor offers demos and trials—pricing typically quoted per-provider/month or per-organization; contact Valant for details.
enterprise_quote
2005
Modern web browser; internet connection (cloud-hosted SaaS)
product
1.0
{
"company_name": "Valant",
"company_url": "https://www.valant.io/",
"company_offices": [
"United States"
],
"company_founding": "2005",
"product_url": "https://www.valant.io/product/",
"categories": [
"clinical",
"practice management",
"patient-facing",
"telehealth",
"e-prescribing",
"billing",
"scheduling",
"outcome measurement"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.valant.io/",
"https://www.valant.io/product/",
"https://www.valant.io/clinical-care/",
"https://www.valant.io/practice-management/",
"https://www.valant.io/patient-experience/",
"https://www.valant.io/contact/",
"https://www.valant.io/plans-pricing/",
"https://www.valant.io/support/",
"https://www.g2.com/products/valant/reviews",
"https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/"
],
"summary": "Valant is a cloud-based EHR and practice management platform purpose-built for behavioral and mental health practices, combining clinical documentation, billing, telehealth, and patient engagement tools.",
"description": "Valant provides an integrated suite for behavioral health providers that includes specialty-focused clinical documentation and templates, scheduling, billing and revenue cycle management, e-prescribing, telehealth, outcomes measurement and patient portal functionality; offered as a cloud SaaS with APIs for third-party integrations and services targeted at private practices, group practices, and behavioral health organizations.",
"target_users": [
"psychiatrists",
"psychologists",
"therapists/counselors",
"nurse practitioners",
"clinical social workers",
"practice managers/administrators",
"billing staff",
"patients"
],
"specialties": [
"behavioral health",
"mental health",
"psychiatry",
"therapy/counseling",
"substance use disorder treatment",
"outpatient behavioral clinics"
],
"regions_available": [
"United States",
"Canada"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; vendor offers demos and trials—pricing typically quoted per-provider/month or per-organization; contact Valant for details.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS/cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Clinical documentation and narrative-generating notes",
"Practice management (billing, scheduling, eligibility checks)",
"Integrated patient portal (MYIO)",
"Telehealth (integrated)",
"ePrescribing",
"Group therapy workflows",
"Intake & assessment automation with outcome measures",
"Integrated credit card processing / online bill pay",
"Claims & clearinghouse integration",
"Reporting and performance analytics",
"eLabs ordering/results",
"PDMP access",
"Treatment planning",
"Prospective patient management",
"Integrated patient messaging/communications",
"Mobile access"
],
"optional_modules": [
"AI Notes Assist",
"eLabs module",
"Integrated telehealth",
"Claim Assist (advanced revenue cycle support)",
"Integrated credit card processing"
],
"integrations": [
"Medical billing clearinghouses",
"Credit card/payment processors",
"PDMP services",
"Surescripts / ePrescribing networks (ePrescribing integration)",
"Third‑party scheduling tools (via Scheduling API)",
"Third‑party billing/RCM systems (via Charge APIs)",
"Lab vendors (eLabs integrations)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"NCPDP (ePrescribing)",
"ICD-10",
"SNOMED CT"
],
"api_available": "yes",
"system_requirements": "Modern web browser; internet connection (cloud-hosted SaaS)",
"compliance": [
"HIPAA",
"HITECH Act",
"CCPA"
],
"certifications": [],
"security_features": [
"Encryption in transit and at rest",
"Role-based access controls (access controls)",
"Audit logging / activity logs",
"SSO/SAML (enterprise login integrations)",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Privacy policy with data use disclosures",
"Data de-identification/aggregation for analytics",
"CCPA consumer rights support"
],
"data_residency": "United States (US-hosted / US region)",
"customers": [
"Catalyst Counseling",
"InterCare Psychiatric Services",
"The Mental Mediator",
"Mount Diablo Unified School District (MDUSD)",
"Wellness Institute of Michigan",
"Woodstream Wellness",
"Betts Psychiatric",
"Comprehensive Mental Health Services",
"Center for CBT",
"Favored Wellness",
"Mental Health Counseling Services",
"Haine / Favored Wellness",
"Melody Frye (solo private practice)",
"The Wellness Institute",
"Evidence Based Treatment Centers of Seattle"
],
"user_reviews": [
"Valant is the absolute worst — does not resolve user tickets and does not return phone calls.",
"The system is one of the least intuitive EHRs I've ever seen.",
"Long hold times for support and tickets stay unresolved.",
"Notes are one long document and you have to edit all the options yourself; no pre-built option to add diagnoses.",
"We switched from Valant to another platform because Valant wasn't functional for our group practice.",
"Valant saved staff time and improved billing/documentation efficiency after switching.",
"Billing, schedules, and client charts in one location — helpful for practice management.",
"Support can be hit-or-miss; some users praise US-based support while others report poor responsiveness.",
"Has many templates and built-in assessments but workflow between tasks can be clunky.",
"Outcome measures reporting and e-prescribing features were valuable for clinical use."
],
"ratings": [
"G2: 3.2/5 (approximate, user reviews)",
"Capterra: 4.1/5",
"GetApp: ~4.0/5 (various marketplace aggregates)",
"SelectHub / aggregate user satisfaction: 80% (based on multiple review sites)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"live trainer/implementation support",
"knowledge base/documentation",
"US-based customer support"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite training (implementation)",
"customer success/trainer-led onboarding",
"recorded training videos"
],
"release_year": "2005",
"integration_partners": [
"Scriptel",
"Resurgens Technology Partners (investor/partner)",
"Gemspring (financial partner)",
"Aeris Partners (financial advisor)",
"everythingEHR (collaboration on case study)",
"third-party integrated credit card processing partners (unnamed)"
],
"id": "P1725",
"slug": "valant",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/valant.json"
}
}