JSON twin: https://www.healthaidb.com/software/upstream.json
Upstream Health
https://www.upstream.health/upstream-workflow
Upstream Health is a UK-based, mobile-first platform that connects health, social care and voluntary sector teams to enable proactive, preventative care and joined-up workflows.
Upstream Health offers a suite of interoperable, mobile-first applications (Upstream Workflow, Intelligent Interventions, Bridgit) that provide EMR-style clinical workflows, real-time event/radar alerts for targeted interventions, patient engagement/post-discharge support and regional MDT collaboration to support population health and secondary care transformation.
yes
Deployable on Upstream cloud or on customer on-premise/private cloud (UK-based hosting option implied)
P1716
2025-09-07
commercial / proprietary
Contact vendor for pricing, deployment options and trials (sales inquiry required).
enterprise_quote
2020
Cloud-hosted SaaS or deployable on customer on-premise or private cloud; modern web browsers; iOS/Android mobile apps
product
1.0
{
"company_name": "Upstream Health",
"company_url": "https://www.upstream.health/",
"company_offices": [
"United Kingdom"
],
"company_founding": "",
"product_url": "https://www.upstream.health/upstream-workflow",
"categories": [
"clinical",
"population health",
"care coordination",
"patient-facing",
"analytics",
"mobile-first"
],
"market_segment": [
"enterprise",
"health system",
"public sector"
],
"links": [
"https://www.upstream.health/",
"https://www.upstream.health/upstream-workflow",
"https://www.upstream.health/intelligent-interventions",
"https://www.upstream.health/bridgit",
"https://www.upstream.health/secondary-care",
"https://www.upstream.health/population-health",
"https://www.upstream.health/helping-hand",
"https://www.upstream.health/meet-the-team",
"https://www.upstream.health/contact",
"https://www.linkedin.com/company/upstream-health/"
],
"summary": "Upstream Health is a UK-based, mobile-first platform that connects health, social care and voluntary sector teams to enable proactive, preventative care and joined-up workflows.",
"description": "Upstream Health offers a suite of interoperable, mobile-first applications (Upstream Workflow, Intelligent Interventions, Bridgit) that provide EMR-style clinical workflows, real-time event/radar alerts for targeted interventions, patient engagement/post-discharge support and regional MDT collaboration to support population health and secondary care transformation.",
"target_users": [
"clinicians",
"primary care physicians",
"secondary care clinicians",
"social care professionals",
"care coordinators",
"population health teams",
"hospital administrators",
"patients",
"voluntary/community sector partners"
],
"specialties": [
"primary care",
"secondary care",
"population health",
"social care",
"care coordination",
"multidisciplinary teams (MDTs)",
"post-discharge care"
],
"regions_available": [
"United Kingdom",
"Europe",
"International"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, deployment options and trials (sales inquiry required).",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS (cloud)",
"on_prem",
"private_cloud/hybrid"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Mobile-first Electronic Medical Record (EMR)",
"Team & patient secure messaging and video",
"Multi-disciplinary task manager / coordination hub",
"Configurable clinical workflows with SLA-based notifications & escalations",
"Intelligent/configurable clinical forms with scoring",
"Physician order entry (orders, prescriptions, results, image sets)",
"Referrals (cross-department, community, social)",
"Service directory for NHS and social services signposting",
"Patient flow & discharge management workflows",
"Patient-facing portal/app (self-management, goals, view record)",
"Self refer & appointment booking",
"Telemedicine (message, call, video)",
"Population-wide deployment capability",
"Device/IoT data capture and integration",
"Operational reporting, workflow audit & metrics",
"Actionable analytics and monitoring",
"Access control and escalation policies"
],
"optional_modules": [
"Upstream Collaborate (clinician EMR & messaging)",
"Upstream Engage (patient/carer app & self-management)",
"Upstream Enterprise (management, integration, configurability)"
],
"integrations": [
"Bionworks",
"NHS systems / local NHS services",
"IoT devices (device integrations)",
"Existing EHRs / legacy systems (via HL7/FHIR interfaces)"
],
"data_standards": [
"FHIR",
"HL7 v2/v3",
"DICOM"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted SaaS or deployable on customer on-premise or private cloud; modern web browsers; iOS/Android mobile apps",
"compliance": [
"GDPR"
],
"certifications": [],
"security_features": [
"SSL/TLS encrypted communication",
"Two-factor authentication",
"Device-level authorization",
"Audited patient-provider relationship based access",
"Access control / role-based permissions",
"Audit logs"
],
"privacy_features": [
"Patient-provider relationship based access controls",
"Device-level authorisation",
"Configurable access & escalation policies"
],
"data_residency": "Deployable on Upstream cloud or on customer on-premise/private cloud (UK-based hosting option implied)",
"customers": [
"NHS (regional deployments)",
"Humber Foundation NHS Trust",
"Hull City Council",
"Humber Integrated Care System (Humber ICS)",
"Health Innovation Network"
],
"user_reviews": [
"Upstream is atrocious. They expect clinicians to see way too many patients and pull a ton of shady billing.",
"Mixed vibes and major sticker shock (quoted figure: $12,700 for a 9 month regimen)."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"contact_form",
"business_hours"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "2020",
"integration_partners": [
"Bionworks",
"IQVIA",
"Microsoft (partner/funder references)",
"Philips (collaborations referenced)",
"Hull City Council",
"Humber Foundation NHS Trust",
"Health Innovation Network"
],
"id": "P1716",
"slug": "upstream",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/upstream.json"
}
}