JSON twin: https://www.healthaidb.com/software/upheal.json
Upheal
https://www.upheal.io/ai-clinical-notes
Upheal is an AI-powered clinical documentation and telehealth platform that generates therapy progress notes, treatment plans, session analytics, and secure video for mental health professionals.
Upheal provides mental-health-specific AI to transcribe and generate progress notes (multiple templates), SMART treatment plans, compliance checking, session capture (in-person, virtual, uploads, dictation), scheduling, analytics, EHR/browser extension integration, and privacy/SOC2/HIPAA/GDPR-compliant infrastructure for solo clinicians, group practices, and enterprises.
unknown
2021
US, CA, UK, EU, AU, NZ (multi-region availability/options)
P1713
2025-09-07
proprietary commercial
Free plan: $0/month (unlimited AI notes, basic features, no credit card). Starter: $29/month (monthly) or $19/month billed annually. Premium: $99/month (monthly) or $69/month billed annually. Team/Enterprise: contact sales (custom pricing, SSO, API, SLAs). Free trial available; 30-day money-back guarantee on paid plans.
freemium
2021
product
1.0
{
"company_name": "Upheal",
"company_url": "https://www.upheal.io/",
"company_offices": [
"United States",
"Czech Republic",
"United Kingdom",
"Canada",
"Australia",
"New Zealand",
"Ireland"
],
"company_founding": "2021",
"product_url": "https://www.upheal.io/ai-clinical-notes",
"categories": [
"clinical",
"documentation",
"telehealth",
"analytics",
"compliance",
"patient-facing"
],
"market_segment": [
"individual",
"smb",
"enterprise",
"virtual care"
],
"links": [
"https://www.upheal.io/",
"https://www.upheal.io/ai-clinical-notes",
"https://www.upheal.io/pricing",
"https://www.upheal.io/privacy-and-compliance",
"https://support.upheal.io/en/",
"https://www.upheal.io/documentation",
"https://www.upheal.io/blog",
"https://www.crunchbase.com/organization/upheal",
"https://www.linkedin.com/company/upheal/",
"https://trust.upheal.io/"
],
"summary": "Upheal is an AI-powered clinical documentation and telehealth platform that generates therapy progress notes, treatment plans, session analytics, and secure video for mental health professionals.",
"description": "Upheal provides mental-health-specific AI to transcribe and generate progress notes (multiple templates), SMART treatment plans, compliance checking, session capture (in-person, virtual, uploads, dictation), scheduling, analytics, EHR/browser extension integration, and privacy/SOC2/HIPAA/GDPR-compliant infrastructure for solo clinicians, group practices, and enterprises.",
"target_users": [
"therapists",
"psychologists",
"psychiatrists",
"counselors",
"coaches",
"solo providers",
"group practice administrators",
"virtual care providers",
"clinical supervisors",
"billing/admin staff"
],
"specialties": [
"psychotherapy",
"psychiatry",
"behavioral health",
"counseling",
"coaching"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"European Union",
"Australia",
"New Zealand"
],
"languages_supported": [
"English",
"Spanish",
"Portuguese",
"German",
"French",
"Italian",
"Mandarin",
"Hindi"
],
"pricing_model": "freemium",
"pricing_details": "Free plan: $0/month (unlimited AI notes, basic features, no credit card). Starter: $29/month (monthly) or $19/month billed annually. Premium: $99/month (monthly) or $69/month billed annually. Team/Enterprise: contact sales (custom pricing, SSO, API, SLAs). Free trial available; 30-day money-back guarantee on paid plans.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"Chrome browser extension"
],
"features": [
"AI-generated progress notes (SOAP, DAP, BIRP, GIRP, EMDR, PIRP, SIRP, PIE, intake, mental status exam)",
"Automated SMART treatment plan generation (Golden Thread)",
"Session capture: virtual (via browser), in-person audio recording, manual upload",
"Browser extension / Smart Fill to copy notes into EHRs",
"Note customization & custom templates",
"Compliance checker for notes",
"Session analytics and insights",
"Post-session client-friendly summaries",
"Multi-language support and translation",
"Diagnosis & suggested symptoms (ICD-10 suggestions)",
"Smart edit (shorten, listify, anonymize, translate)",
"Scheduling and calendar integration"
],
"optional_modules": [
"Advanced treatment-planning tools",
"Compliance & audit tooling",
"Expanded analytics / practice insights"
],
"integrations": [
"Healthie",
"Google Calendar",
"Outlook Calendar",
"Any EHR via browser extension / Smart Fill (copy/paste)",
"Third-party telehealth platforms (capture via browser extension)"
],
"data_standards": [
"ICD-10-CM"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"PHIPA",
"PHIPEDA",
"SOC 2"
],
"certifications": [
"SOC 2 (attested)"
],
"security_features": [
"Encryption (in transit and at rest)",
"Secure infrastructure provider",
"Automated deletion of audio recordings"
],
"privacy_features": [
"BAA available (HIPAA Business Associate agreement)",
"Client consent collection templates/workflow",
"Default audio deletion policy / data minimization",
"Opt-in/opt-out for data used to improve models"
],
"data_residency": "US, CA, UK, EU, AU, NZ (multi-region availability/options)",
"customers": [
"Alma",
"Cartwheel Care",
"Healthie",
"Checkpoint (Checkpoint EHR)",
"SimplePractice",
"TherapyNotes",
"Owl Practice",
"Jane App"
],
"user_reviews": [
"Quick note processing times - average of about 20 seconds. Customer support VERY responsive. Good price point.",
"I love using Upheal! It is a tremendous help with organizing and generating progress notes!",
"This software oversells and underdelivers — issues with family sessions, voice differentiation, and slower support response in some cases.",
"Upheal has been an absolute game changer for me! Reduced the number of hours I spend writing notes.",
"Easy to use. Notes are awesome. Saves me so much time.",
"Some transcripts mis-assign speakers and require manual fixes, but overall it saves me a lot of time.",
"Customer service is responsive and helpful; product is continually updated with new features."
],
"ratings": [
"Trustpilot: 4.5/5 (55 reviews)"
],
"support_channels": [
"email",
"in-app chat",
"knowledge_base/documentation",
"scheduled video calls"
],
"training_options": [
"documentation",
"help center articles",
"webinars",
"live_online/onboarding sessions"
],
"release_year": "2021",
"integration_partners": [
"Healthie",
"Alma",
"Cartwheel Care",
"SimplePractice",
"TherapyNotes",
"Owl Practice",
"Jane App",
"Checkpoint EHR",
"Google Calendar",
"Chrome extension (EHR copy-in)"
],
"id": "P1713",
"slug": "upheal",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/upheal.json"
}
}