JSON twin: https://www.healthaidb.com/software/uperform.json
ANCILE Solutions
https://www.uperform.com/what-is-uperform/
uPerform is a just-in-time digital learning and training platform that delivers role-based EHR and enterprise application training and support within clinical workflows.
uPerform (by ANCILE) is a content-authoring, management, delivery, and analytics platform designed to create and deliver on-demand training, at-the-elbow help, and proficiency reporting for EHRs (Epic, Cerner) and other enterprise applications; includes content creation tools, in-workflow help, reporting/analytics, and compliance tracking.
unknown
2009
Multi-region hosting via AWS (geographically dispersed data centers)
P1711
2025-09-07
commercial proprietary
contact vendor for pricing and licensing; enterprise deployments and quotations available
enterprise_quote
2006
product
1.0
{
"company_name": "ANCILE Solutions",
"company_url": "https://www.uperform.com/",
"company_offices": [
"United States",
"United Kingdom",
"Australia",
"Germany"
],
"company_founding": "2009",
"product_url": "https://www.uperform.com/what-is-uperform/",
"categories": [
"clinical",
"training",
"performance support",
"digital adoption",
"onboarding"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.uperform.com/",
"https://www.uperform.com/what-is-uperform/",
"https://www.uperform.com/healthcare/",
"https://www.uperform.com/security/",
"https://www.uperform.com/about/",
"https://www.uperform.com/contact/",
"https://support.uperform.com/hc/en-us",
"https://www.g2.com/products/uperform/reviews",
"https://klasresearch.com/vendor-ratings/uperform/84517",
"https://apps.smarthealthit.org/app/uperform-for-healthcare"
],
"summary": "uPerform is a just-in-time digital learning and training platform that delivers role-based EHR and enterprise application training and support within clinical workflows.",
"description": "uPerform (by ANCILE) is a content-authoring, management, delivery, and analytics platform designed to create and deliver on-demand training, at-the-elbow help, and proficiency reporting for EHRs (Epic, Cerner) and other enterprise applications; includes content creation tools, in-workflow help, reporting/analytics, and compliance tracking.",
"target_users": [
"clinicians",
"physicians",
"nurses",
"health IT administrators",
"clinical educators/trainers",
"implementation teams",
"administrators"
],
"specialties": [
"EHR training",
"clinical operations",
"health IT",
"ambulatory care",
"inpatient care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor for pricing and licensing; enterprise deployments and quotations available",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Just-in-time, in-workflow training and support",
"Role-based learning pathways and onboarding",
"Authoring tools with workflow recorder (rapid content creation)",
"Interactive simulations, videos, tip sheets and multi-format publishing",
"AI-enhanced content creation and uPerform Copilot",
"Change communications (targeted in-flow alerts)",
"Ratings and feedback for content improvement",
"Reporting and analytics (integration with PowerBI and Epic Signal Data)",
"Content management and versioning",
"Searchable in-application help"
],
"optional_modules": [
"uPerform Copilot (AI assistant)",
"Change Communications",
"Advanced reporting / analytics integrations"
],
"integrations": [
"Epic",
"Oracle Cerner",
"Meditech",
"Oracle",
"SAP",
"ServiceNow",
"Workday",
"UKG Dimensions",
"Microsoft Power BI",
"Epic Signal Data",
"AWS",
"Microsoft Azure"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"ISO 27001",
"SOC 2 Type II"
],
"certifications": [
"ISO 27001:2013",
"SOC 2 Type II"
],
"security_features": [
"Encryption in transit",
"Access controls (restricted access, IAM)",
"24x7 monitoring",
"Automated backups and multi-site recovery",
"Security team with CISSP personnel"
],
"privacy_features": [
"Controls to prevent PII sharing with AI vendors",
"Vendor contractual commitments on data use"
],
"data_residency": "Multi-region hosting via AWS (geographically dispersed data centers)",
"customers": [
"UCHealth",
"M Health Fairview",
"Gundersen Health System",
"Fortune 100 companies (various, unnamed)"
],
"user_reviews": [
"Easy to use and set up — intuitive for authors and admins.",
"In-application support is valuable; users can request help and support is responsive.",
"Allows creation of demonstrations and simulations for training even without network access.",
"Good for SAP-related projects and creating interactive work instructions.",
"Capture and edit process can be time-consuming with missed clicks reported.",
"Limited customization options (difficulty adding HTML5 content directly).",
"Per-learner pricing seen as expensive by some customers."
],
"ratings": [
"TrustRadius — N/A (profile shows 2 reviews / no overall score)"
],
"support_channels": [
"email",
"ticketing",
"community",
"client success/consulting"
],
"training_options": [
"documentation",
"videos/webinars",
"live_online (virtual instructor-led)",
"onsite (consulting/client success)",
"product demos"
],
"release_year": "2006",
"integration_partners": [
"Epic",
"Oracle Cerner",
"SAP",
"ServiceNow",
"Workday",
"UKG Dimensions",
"Microsoft Power BI",
"Epic Signal Data",
"SMART on FHIR",
"AWS"
],
"id": "P1711",
"slug": "uperform",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/uperform.json"
}
}