uPerform

JSON twin: https://www.healthaidb.com/software/uperform.json

Company Name

ANCILE Solutions

Product URL

https://www.uperform.com

Company URL

https://www.uperform.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• clinical Education
• patient Support Services
• clinical Workflow Optimization
• enterprise Solutions
• healthcare It
• Clinical
• Administrative
• Diagnostic
• Training
• Support
• Workflow Optimization
• Enterprise Software
• Business Applications

Summary

uPerform is a digital learning platform that delivers in-application training and support to enhance user proficiency in enterprise software applications.

Description

uPerform, developed by ANCILE Solutions, provides role-based, in-application learning content directly within enterprise software applications, enabling users to access training materials at the point of need. This approach reduces the need for traditional classroom training, decreases help-desk calls, and improves overall user efficiency. uPerform integrates with various healthcare and business applications, including Epic, Oracle Cerner, SAP, and Workday, supporting organizations in onboarding, continuous learning, and performance support. The platform has been recognized for its effectiveness, receiving high ratings in customer satisfaction and integration support. Additionally, uPerform has achieved SOC 2 Type II compliance, demonstrating its commitment to security best practices. The company has expanded its reach internationally, including a launch in the UK healthcare sector, aiming to assist NHS organizations in deploying and adopting major IT systems effectively. uPerform is also a member of the Arch Collaborative, a KLAS Research initiative focused on improving the Electronic Health Record (EHR) experience through shared performance data and collaboration among providers, vendors, and industry leaders.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 27001
• ISO 27018
• ISO 22301
• ISO 20000
• ISO 27035
• ISO 27032
• ISO 27037
• ISO 27040
• ISO 27050
• ISO 27051
• ISO 27052
• ISO 27053
• ISO 27054
• ISO 27055
• ISO 27056
• ISO 27057

Company Founding

2007

Company Offices

• United States
• United Kingdom
• Germany
• France
• India
• Australia
• Canada
• South Africa
• Singapore
• Brazil

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• FERPA
• PCI DSS
• NIST
• ISO 9001
• ISO 27018
• ISO 22301
• ISO 20000
• ISO 27035
• ISO 27032
• ISO 27037
• ISO 27040
• ISO 27050
• ISO 27051
• ISO 27052
• ISO 27053

Customers

• M Health Fairview
• KLAS Research Arch Collaborative

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• AICC
• SCORM
• LMS integration standards
• HL7 CDA
• HL7 CCD

Deployment Model

• SaaS

Features

• In-application learning
• Rapid content creation
• Content management
• Performance support
• eLearning courses
• Role-based training
• Integration with EHR systems
• Onboarding support
• Continuous learning
• Process compliance
• Change management
• Software documentation
• User proficiency enhancement
• Operational efficiency
• Reduced training costs
• Increased user satisfaction
• Content curation
• Learning content development
• Content distribution
• User engagement

Id

SW2431

Integration Partners

• Epic
• Guidewire
• SAP
• ServiceNow
• Workday

Integrations

• Epic
• Cerner
• Infor
• Oracle
• SAP
• SuccessFactors
• Workday
• ServiceNow
• UKG Dimensions
• Guidewire
• Microsoft Office
• Google Workspace
• Salesforce
• Slack
• Teams
• Zoom
• SharePoint
• Jira
• Confluence
• Trello

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Tamil

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Advanced analytics
• Customizable reporting
• Mobile access
• Offline access
• Gamification features
• Multilingual support
• Compliance tracking
• Integration with LMS
• API access
• Cloud storage

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data retention policies
• User data access controls
• Data portability
• Data erasure
• Privacy impact assessments
• Third-party audits

Product Code

SW2431

Product Name

uPerform

Ratings

• 4.1/5 (28 reviews) - G2

Regions Available

• United States
• United Kingdom
• Europe
• Canada
• Australia
• New Zealand
• India
• South Africa
• Middle East
• Asia
• Latin America
• Africa
• Caribbean
• Southeast Asia
• Central America
• Eastern Europe
• Western Europe
• Northern Europe
• Southern Europe
• Oceania

Related Urls

• https://www.aftership.com/brands/uperform.fit
• https://digitalhealthrewired.com/sponsor_list/uperform/
• https://www.cience.com/company/uperform/-8254988237118878036
• https://mergr.com/company/uperform
• https://elion.health/products/uperform

Release Year

2010

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• Access controls
• Data masking
• Session management
• Incident response

Specialties

• Radiology
• Cardiology
• Oncology
• Neurology
• Orthopedics
• Pediatrics
• Emergency Medicine
• Internal Medicine
• Surgery
• Anesthesiology
• Obstetrics
• Gynecology
• Dermatology
• Psychiatry
• Pulmonology
• Gastroenterology
• Urology
• Endocrinology
• Rheumatology
• Infectious Diseases

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• IT staff
• trainers
• healthcare providers
• business professionals
• software users

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Service! The staff at uPerform is always willing to listen to our challenges and requests for enhancements.
• The platform is easy to use and easy to set up. I love that it saves all of our source and publish files. The in-application support has been a huge winner with our leaders!
• Single source publishing, very easy to capture and edit. There's a wide range of document types available to publish including work instructions, quick reference guides and test scripts. The simulations run very well in most browsers.
• I love that uPerform allows me to address all of the ways that people learn- it covers the entire VARK method! It is visual in that it allows for screenshots. It covers auditory learners in that you can have the lessons read to the end user. It covers Readers in that it outputs a traditional Work instruction and it covers Kinesthetic learners in the output of the Interactive 'Try It,' feature.
• I like the SAP screen demonstration feature in perform. Easy integration of the learning content. Easy to extract the learning package and upload it to our own LMS.
• The step by step involvement of the whole business scenarios within a very less span of time.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "uPerform",
  "company_name": "ANCILE Solutions",
  "product_url": "https://www.uperform.com",
  "company_url": "https://www.uperform.com",
  "related_urls": [
    "https://www.aftership.com/brands/uperform.fit",
    "https://digitalhealthrewired.com/sponsor_list/uperform/",
    "https://www.cience.com/company/uperform/-8254988237118878036",
    "https://mergr.com/company/uperform",
    "https://elion.health/products/uperform"
  ],
  "product_code": "SW2431",
  "summary": "uPerform is a digital learning platform that delivers in-application training and support to enhance user proficiency in enterprise software applications.",
  "description": "uPerform, developed by ANCILE Solutions, provides role-based, in-application learning content directly within enterprise software applications, enabling users to access training materials at the point of need. This approach reduces the need for traditional classroom training, decreases help-desk calls, and improves overall user efficiency. uPerform integrates with various healthcare and business applications, including Epic, Oracle Cerner, SAP, and Workday, supporting organizations in onboarding, continuous learning, and performance support. The platform has been recognized for its effectiveness, receiving high ratings in customer satisfaction and integration support. Additionally, uPerform has achieved SOC 2 Type II compliance, demonstrating its commitment to security best practices. The company has expanded its reach internationally, including a launch in the UK healthcare sector, aiming to assist NHS organizations in deploying and adopting major IT systems effectively. uPerform is also a member of the Arch Collaborative, a KLAS Research initiative focused on improving the Electronic Health Record (EHR) experience through shared performance data and collaboration among providers, vendors, and industry leaders.",
  "categories": [
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    "Workflow Optimization",
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    "Business Applications"
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  "market_segment": [
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  "target_users": [
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  "specialties": [
    "Radiology",
    "Cardiology",
    "Oncology",
    "Neurology",
    "Orthopedics",
    "Pediatrics",
    "Emergency Medicine",
    "Internal Medicine",
    "Surgery",
    "Anesthesiology",
    "Obstetrics",
    "Gynecology",
    "Dermatology",
    "Psychiatry",
    "Pulmonology",
    "Gastroenterology",
    "Urology",
    "Endocrinology",
    "Rheumatology",
    "Infectious Diseases"
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  "regions_available": [
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    "United Kingdom",
    "Europe",
    "Canada",
    "Australia",
    "New Zealand",
    "India",
    "South Africa",
    "Middle East",
    "Asia",
    "Latin America",
    "Africa",
    "Caribbean",
    "Southeast Asia",
    "Central America",
    "Eastern Europe",
    "Western Europe",
    "Northern Europe",
    "Southern Europe",
    "Oceania"
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  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Tamil"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Germany",
    "France",
    "India",
    "Australia",
    "Canada",
    "South Africa",
    "Singapore",
    "Brazil"
  ],
  "company_founding": "2007",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "In-application learning",
    "Rapid content creation",
    "Content management",
    "Performance support",
    "eLearning courses",
    "Role-based training",
    "Integration with EHR systems",
    "Onboarding support",
    "Continuous learning",
    "Process compliance",
    "Change management",
    "Software documentation",
    "User proficiency enhancement",
    "Operational efficiency",
    "Reduced training costs",
    "Increased user satisfaction",
    "Content curation",
    "Learning content development",
    "Content distribution",
    "User engagement"
  ],
  "optional_modules": [
    "Advanced analytics",
    "Customizable reporting",
    "Mobile access",
    "Offline access",
    "Gamification features",
    "Multilingual support",
    "Compliance tracking",
    "Integration with LMS",
    "API access",
    "Cloud storage"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Infor",
    "Oracle",
    "SAP",
    "SuccessFactors",
    "Workday",
    "ServiceNow",
    "UKG Dimensions",
    "Guidewire",
    "Microsoft Office",
    "Google Workspace",
    "Salesforce",
    "Slack",
    "Teams",
    "Zoom",
    "SharePoint",
    "Jira",
    "Confluence",
    "Trello"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "AICC",
    "SCORM",
    "LMS integration standards",
    "HL7 CDA",
    "HL7 CCD"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "FERPA",
    "PCI DSS",
    "NIST",
    "ISO 9001",
    "ISO 27018",
    "ISO 22301",
    "ISO 20000",
    "ISO 27035",
    "ISO 27032",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 27001",
    "ISO 27018",
    "ISO 22301",
    "ISO 20000",
    "ISO 27035",
    "ISO 27032",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053",
    "ISO 27054",
    "ISO 27055",
    "ISO 27056",
    "ISO 27057"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "Access controls",
    "Data masking",
    "Session management",
    "Incident response"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data retention policies",
    "User data access controls",
    "Data portability",
    "Data erasure",
    "Privacy impact assessments",
    "Third-party audits"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "M Health Fairview",
    "KLAS Research Arch Collaborative"
  ],
  "user_reviews": [
    "Service! The staff at uPerform is always willing to listen to our challenges and requests for enhancements.",
    "The platform is easy to use and easy to set up. I love that it saves all of our source and publish files. The in-application support has been a huge winner with our leaders!",
    "Single source publishing, very easy to capture and edit. There's a wide range of document types available to publish including work instructions, quick reference guides and test scripts. The simulations run very well in most browsers.",
    "I love that uPerform allows me to address all of the ways that people learn- it covers the entire VARK method! It is visual in that it allows for screenshots. It covers auditory learners in that you can have the lessons read to the end user. It covers Readers in that it outputs a traditional Work instruction and it covers Kinesthetic learners in the output of the Interactive 'Try It,' feature.",
    "I like the SAP screen demonstration feature in perform. Easy integration of the learning content. Easy to extract the learning package and upload it to our own LMS.",
    "The step by step involvement of the whole business scenarios within a very less span of time."
  ],
  "ratings": [
    "4.1/5 (28 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2010",
  "integration_partners": [
    "Epic",
    "Guidewire",
    "SAP",
    "ServiceNow",
    "Workday"
  ],
  "id": "SW2431",
  "slug": "uperform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/uperform.json"
  }
}