JSON twin: https://www.healthaidb.com/software/updoc.json
UpDoc
UpDoc provides a physician‑supervised conversational AI platform (Remote Patient Intervention) to support chronic disease management and augment clinical care.
UpDoc is a proprietary clinical platform that uses a multi‑LLM conversational interface and physician oversight to deliver Remote Patient Intervention (RPI) for medication management, remote monitoring and care implementation. Built with clinical leadership from academic centers, it integrates AI models (e.g., GPT‑4o, MedLM, Llama 3) and partners with Microsoft/Google to scale chronic disease management, improve medication adherence, and extend access to value‑based care.
unknown
P1709
2025-09-07
commercial proprietary
Contact vendor for pricing, enterprise deployments and pilot programs; no public list prices.
enterprise_quote
product
1.0
{
"company_name": "UpDoc",
"company_url": "https://updoc.ai",
"company_offices": [
"United States"
],
"company_founding": "",
"product_url": "https://updoc.ai",
"categories": [
"clinical",
"remote patient monitoring",
"chronic disease management",
"AI-powered",
"telehealth",
"care coordination"
],
"market_segment": [
"enterprise",
"health system",
"payer"
],
"links": [
"https://updoc.ai",
"https://updoc.ai/news",
"https://updoc.ai/privacy",
"https://updoc.ai/terms",
"https://elion.health/products/updoc",
"https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2812420",
"https://www.prnewswire.com/news-releases/updoc-debuts-the-worlds-first-ai-assistant-that-manages-medication-prescriptions-and-chronic-conditions-302027175.html",
"https://www.linkedin.com/company/updocai",
"https://pitchbook.com/profiles/company/600082-75",
"https://www.crunchbase.com/organization/updoc-f6ca"
],
"summary": "UpDoc provides a physician‑supervised conversational AI platform (Remote Patient Intervention) to support chronic disease management and augment clinical care.",
"description": "UpDoc is a proprietary clinical platform that uses a multi‑LLM conversational interface and physician oversight to deliver Remote Patient Intervention (RPI) for medication management, remote monitoring and care implementation. Built with clinical leadership from academic centers, it integrates AI models (e.g., GPT‑4o, MedLM, Llama 3) and partners with Microsoft/Google to scale chronic disease management, improve medication adherence, and extend access to value‑based care.",
"target_users": [
"clinicians",
"primary care physicians",
"care managers",
"health systems",
"employers",
"payers/health plans",
"patients"
],
"specialties": [
"chronic disease management",
"primary care",
"internal medicine",
"cardiology (chronic disease-focused)",
"endocrinology (diabetes management)"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, enterprise deployments and pilot programs; no public list prices.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Desktop (non-browser app)"
],
"features": [
"Physician-supervised conversational AI for care delivery",
"Remote Patient Intervention (RPI) care model",
"Multi-LLM conversational interface (GPT-4o, MedLM, Llama 3 mentions)",
"Chronic disease management workflows",
"Medication management and prescription oversight",
"Clinical decision support / proprietary clinical foundation",
"Patient engagement and monitoring",
"Care delivery scaling / labor-efficiency optimization",
"Clinical trial–validated outcomes reporting",
"Partnership integrations with cloud AI providers (Microsoft, Google)"
],
"optional_modules": [],
"integrations": [
"Microsoft (partnership for models/technology)",
"Google (partnership for models/technology)",
"Mayo Clinic (clinical partner)",
"UCSF (clinical partner)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [],
"certifications": [],
"security_features": [
"Data security measures (general reference in privacy policy)",
"Password-protected accounts",
"Contractual confidentiality requirements for vendors/service providers"
],
"privacy_features": [
"Published privacy policy (privacy controls described)",
"State-level privacy rights accommodation (CA, CO, CT, DE, FL, IN, IA, MT, OR, TN, TX, UT, VA)",
"Data access, correction, deletion requests",
"Cookies and web beacon disclosures"
],
"data_residency": "",
"customers": [
"Mayo Clinic",
"UCSF Health",
"American Heart Association",
"Polaris Partners",
"Oxeon",
"SCCIPA",
"Microsoft",
"Google"
],
"user_reviews": [
"I used Updoc just to get a script repeat. They sent the wrong script and then I had to follow up a bunch of times and kept getting their robot...",
"Scammed by Updoc? I booked an appointment a month ago, waited hours, midnight came and nothing happened.",
"Be careful when you use UpDoc! UpDoc charged me, doctors charged me, they took away my time and I was off my meds for a few days that impacted my mental health and wellbeing.",
"Got the medical certificate quickly with no dramas — excellent, quick and accessible service.",
"Doctor refused to refer me to specialist after using UpDoc — mixed experience with scope of online care."
],
"ratings": [
"Trustpilot: 4/5 (updoc.com.au)",
"Trustpilot: 4/5 (updoc.uk)"
],
"support_channels": [
"contact form",
"email"
],
"training_options": [
"documentation"
],
"release_year": "",
"integration_partners": [
"Microsoft",
"Google",
"Mayo Clinic",
"UCSF Health",
"American Heart Association",
"Polaris Partners",
"Oxeon",
"SCCIPA"
],
"id": "P1709",
"slug": "updoc",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/updoc.json"
}
}