JSON twin: https://www.healthaidb.com/software/unite-us.json
Unite Us
Unite Us is a coordinated care platform that connects health care, government, and community-based organizations to manage closed-loop referrals, social needs screening, payments, and population-level insights.
A commercial SaaS platform for social care coordination and whole-person care that enables secure closed-loop referrals, resource directory management, SDOH screening, analytics/insights, and social care payments and revenue-cycle workflows; used to build local coordinated care networks and track referrals, outcomes, and funding across health and community partners.
yes
2013
P1707
2025-09-07
proprietary commercial
No public list prices; pricing by contract and network scope — contact vendor for demo and quote.
enterprise_quote
2013
product
1.0
{
"company_name": "Unite Us",
"company_url": "https://uniteus.com/",
"company_offices": [
"United States"
],
"company_founding": "2013",
"product_url": "https://uniteus.com/products/",
"categories": [
"care coordination",
"closed-loop referrals",
"social care data / analytics",
"resource directory",
"social care revenue cycle management",
"managed services",
"population health",
"administrative"
],
"market_segment": [
"enterprise",
"government",
"providers",
"payers",
"community-based organizations"
],
"links": [
"https://uniteus.com/",
"https://uniteus.com/about-us/",
"https://uniteus.com/products/",
"https://uniteus.com/products/closed-loop-referral-system/",
"https://uniteus.com/products/social-care-data/",
"https://uniteus.com/products/resource-directory/",
"https://uniteus.com/products/social-care-revenue-cycle-management/",
"https://uniteus.com/contact/",
"https://uniteus.com/press/",
"https://www.linkedin.com/company/uniteus"
],
"summary": "Unite Us is a coordinated care platform that connects health care, government, and community-based organizations to manage closed-loop referrals, social needs screening, payments, and population-level insights.",
"description": "A commercial SaaS platform for social care coordination and whole-person care that enables secure closed-loop referrals, resource directory management, SDOH screening, analytics/insights, and social care payments and revenue-cycle workflows; used to build local coordinated care networks and track referrals, outcomes, and funding across health and community partners.",
"target_users": [
"health system clinicians",
"care coordinators",
"community-based organization staff",
"social workers",
"population health teams",
"payers",
"government/public health agencies",
"administrators"
],
"specialties": [
"social determinants of health (SDOH)",
"care coordination",
"population health",
"community-based services",
"behavioral health (social support integration)",
"public health / government programs"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "No public list prices; pricing by contract and network scope — contact vendor for demo and quote.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Closed-loop referrals (secure referral sending/receiving)",
"Resource directory (trusted community resources)",
"Care coordination dashboard and workflow",
"Consent capture and multilingual consent management",
"Real-time referral status and outcomes tracking",
"Network/community partner management",
"Predictive analytics / social care data insights",
"Social care billing / revenue cycle management",
"Payments and fund distribution",
"Reporting and impact measurement",
"Managed care/care coordination services (professional services)",
"Role-based access and user management",
"Referral form and screening tools",
"Notifications and secure messaging",
"Multi-format access (text, email, on-screen)"
],
"optional_modules": [
"Predictive analytics/insights",
"Social care revenue cycle management (payments)",
"Managed services / professional care coordination",
"Custom integrations and EHR connectors"
],
"integrations": [
"Epic",
"Cerner",
"eClinicalWorks",
"OCHIN",
"Salesforce",
"iCarol",
"Statewide networks (e.g., NCCARE360)"
],
"data_standards": [
"Open Referral (Human Services Data Spec)",
"FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST",
"SOC 2 Type II",
"NIST CSF"
],
"certifications": [
"HITRUST",
"SOC 2 Type II",
"NIST CSF alignment"
],
"security_features": [
"Encryption at rest and in transit",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logs and activity logging",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Granular consent management (documented, revocable, multilingual)",
"Data minimization and access controls",
"Translated/accessible consent processes"
],
"data_residency": "",
"customers": [
"Ballad Health",
"Summit County (Ohio)",
"McLeod Health",
"Community Care Plan",
"Child Neurology Foundation",
"Virtua Health",
"Advanced Health",
"Bayhealth",
"Inova",
"United Way (multiple local United Ways)",
"City of Albuquerque / Bernalillo County",
"AccessHealth Spartanburg"
],
"user_reviews": [
"Easy to use and straightforward — helps keep track of clients' needs and streamlines workflows.",
"Moved our team away from inefficient referral processes to seamless resource connections.",
"Platform integrates well with our workflows and community partners; closed-loop referrals improved follow-up.",
"Robust reporting and data make it easier to demonstrate ROI and outcomes to stakeholders.",
"Support can be helpful, though onboarding and initial configuration required significant internal effort."
],
"ratings": [
"G2: ~4.7 out of 5 stars (G2 product listing and company posts claim 4.7)",
"Google Reviews (as reported on company site): 4.8 out of 5 (45+ reviews)",
"KLAS/Health IT listings: vendor review entries (example KLAS score listing for Unite Us Platform)"
],
"support_channels": [
"email (support@uniteus.com)",
"phone",
"live_chat",
"help center / knowledge base",
"ticketing/request portal",
"customer success"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite training (professional services)",
"self-paced courses / Learn platform"
],
"release_year": "2013",
"integration_partners": [
"Epic",
"Cerner",
"Meditech",
"Salesforce",
"Oracle",
"HealthEdge",
"OCHIN",
"iCarol",
"Deloitte (strategic partner)",
"Health information exchanges / state networks"
],
"id": "P1707",
"slug": "unite-us",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/unite-us.json"
}
}