Unified Digital Patient Experience

JSON twin: https://www.healthaidb.com/software/unified-digital-patient-experience.json

Company Name

Willowglade Technologies

Product URL

https://www.willowgladetechnologies.com/products

Company URL

https://www.willowgladetechnologies.com

Categories

• patient Facing
• clinical Care
• administrative Operations
• Clinical
• Administrative

Summary

Willowglade Technologies' Unified Digital Patient Experience enhances patient involvement by facilitating active participation in their treatment journey through seamless communication and collaboration with healthcare providers.

Description

Willowglade Technologies offers the Unified Digital Patient Experience, a platform designed to improve patient engagement by enabling active participation in their own care. The system facilitates seamless communication and collaboration between patients and healthcare providers, aiming to enhance treatment outcomes and patient satisfaction. Key features include automated appointment reminders, itinerary notifications, and a triage module for managing patient interactions outside of clinical settings. The platform integrates with existing scheduling systems and electronic medical records (EMRs) to streamline workflows and ensure comprehensive patient care.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2015

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• Nebraska Cancer Specialists
• Oregon Oncology Specialists
• Cancer Partners of Nebraska
• Northwest Medical Specialties

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated patient appointment reminders via text, email, or voice
• Itinerary notifications for multiple same-day appointments
• Itinerary Activity Launchpad for pre-appointment tasks
• Patient language preference support
• Appointment confirmation via simple reply
• Dashboard for notification delivery status and appointment confirmations
• Bulk notifications for patient cohorts
• Management of inbound and outbound patient calls
• Patient messaging for symptom and treatment management
• Documentation of patient interactions
• Guided actions for optimizing patient outcomes
• Follow-up scheduling for patient encounters
• Automatic transmission of encounter summaries to EMR systems
• Scheduling of outbound calls for specific patient needs

Id

SW2497

Integration Partners

• Flatiron Health
• Health Samurai
• Relatient

Integrations

• EMR systems
• Practice Management systems
• Scheduling systems

Languages Supported

• English
• Spanish
• French
• German
• Chinese
• Japanese
• Korean
• Arabic
• Russian
• Portuguese
• Italian
• Dutch
• Hindi
• Bengali
• Punjabi
• Urdu
• Vietnamese
• Turkish
• Polish
• Thai

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• ePRO (Patient Reported Outcomes) assessments
• Automatic score calculation for quality indicators
• Alert notifications based on patient responses
• Patient educational material distribution based on ePROs
• Reminders for scheduled PRO assessments
• Integration of abnormal or off-track notifications for care team follow-up
• Clinical trial support
• Oral oncolytic monitoring
• Patient satisfaction surveys
• Quality surveys (e.g., QOPI, OCM)

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2497

Product Name

Unified Digital Patient Experience

Ratings

• 5/5 on Health Samurai
• 4.5/5 on Capterra
• 4/5 on G2

Regions Available

• United States

Related Urls

• https://www.wcia.com/business/press-releases/ein-presswire/769425713/oregon-oncology-specialists-to-replace-multiple-it-systems-and-streamline-patient-experience/
• https://www.itnonline.com/company/willowglade-technologies
• https://www.dnb.com/business-directory/company-profiles.willowglade_technologies_corp.2c69bce59f6e80794fddf8bc0a1a38d0.html
• https://www.buzzfile.com/business/Willowglade-Technologies-Corp.-702-583-4987
• https://pitchbook.com/profiles/company/65905-93
• https://elion.health/products/willowglade-technologies

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Oncology
• Cardiology
• Orthopedics
• Pediatrics
• Neurology
• Gastroenterology
• Pulmonology
• Dermatology
• Rheumatology
• Endocrinology
• Urology
• Obstetrics
• Gynecology
• Psychiatry
• Emergency Medicine
• Family Medicine
• Internal Medicine
• Geriatrics
• Infectious Disease
• Allergy And Immunology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• clinicians
• nurses
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The platform has significantly improved our patient engagement and operational efficiency.
• Patients appreciate the seamless experience provided by the Unified Digital Patient Experience.
• The integration of various systems into a single platform has streamlined our processes.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Unified Digital Patient Experience",
  "company_name": "Willowglade Technologies",
  "product_url": "https://www.willowgladetechnologies.com/products",
  "company_url": "https://www.willowgladetechnologies.com",
  "related_urls": [
    "https://www.wcia.com/business/press-releases/ein-presswire/769425713/oregon-oncology-specialists-to-replace-multiple-it-systems-and-streamline-patient-experience/",
    "https://www.itnonline.com/company/willowglade-technologies",
    "https://www.dnb.com/business-directory/company-profiles.willowglade_technologies_corp.2c69bce59f6e80794fddf8bc0a1a38d0.html",
    "https://www.buzzfile.com/business/Willowglade-Technologies-Corp.-702-583-4987",
    "https://pitchbook.com/profiles/company/65905-93",
    "https://elion.health/products/willowglade-technologies"
  ],
  "product_code": "SW2497",
  "summary": "Willowglade Technologies' Unified Digital Patient Experience enhances patient involvement by facilitating active participation in their treatment journey through seamless communication and collaboration with healthcare providers.",
  "description": "Willowglade Technologies offers the Unified Digital Patient Experience, a platform designed to improve patient engagement by enabling active participation in their own care. The system facilitates seamless communication and collaboration between patients and healthcare providers, aiming to enhance treatment outcomes and patient satisfaction. Key features include automated appointment reminders, itinerary notifications, and a triage module for managing patient interactions outside of clinical settings. The platform integrates with existing scheduling systems and electronic medical records (EMRs) to streamline workflows and ensure comprehensive patient care.",
  "categories": [
    "patient Facing",
    "clinical Care",
    "administrative Operations",
    "Patient-facing",
    "Clinical",
    "Administrative"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "nurses",
    "admins"
  ],
  "specialties": [
    "Oncology",
    "Cardiology",
    "Orthopedics",
    "Pediatrics",
    "Neurology",
    "Gastroenterology",
    "Pulmonology",
    "Dermatology",
    "Rheumatology",
    "Endocrinology",
    "Urology",
    "Obstetrics",
    "Gynecology",
    "Psychiatry",
    "Emergency Medicine",
    "Family Medicine",
    "Internal Medicine",
    "Geriatrics",
    "Infectious Disease",
    "Allergy And Immunology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Russian",
    "Portuguese",
    "Italian",
    "Dutch",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Vietnamese",
    "Turkish",
    "Polish",
    "Thai"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated patient appointment reminders via text, email, or voice",
    "Itinerary notifications for multiple same-day appointments",
    "Itinerary Activity Launchpad for pre-appointment tasks",
    "Patient language preference support",
    "Appointment confirmation via simple reply",
    "Dashboard for notification delivery status and appointment confirmations",
    "Bulk notifications for patient cohorts",
    "Management of inbound and outbound patient calls",
    "Patient messaging for symptom and treatment management",
    "Documentation of patient interactions",
    "Guided actions for optimizing patient outcomes",
    "Follow-up scheduling for patient encounters",
    "Automatic transmission of encounter summaries to EMR systems",
    "Scheduling of outbound calls for specific patient needs"
  ],
  "optional_modules": [
    "ePRO (Patient Reported Outcomes) assessments",
    "Automatic score calculation for quality indicators",
    "Alert notifications based on patient responses",
    "Patient educational material distribution based on ePROs",
    "Reminders for scheduled PRO assessments",
    "Integration of abnormal or off-track notifications for care team follow-up",
    "Clinical trial support",
    "Oral oncolytic monitoring",
    "Patient satisfaction surveys",
    "Quality surveys (e.g., QOPI, OCM)"
  ],
  "integrations": [
    "EMR systems",
    "Practice Management systems",
    "Scheduling systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Nebraska Cancer Specialists",
    "Oregon Oncology Specialists",
    "Cancer Partners of Nebraska",
    "Northwest Medical Specialties"
  ],
  "user_reviews": [
    "The platform has significantly improved our patient engagement and operational efficiency.",
    "Patients appreciate the seamless experience provided by the Unified Digital Patient Experience.",
    "The integration of various systems into a single platform has streamlined our processes."
  ],
  "ratings": [
    "5/5 on Health Samurai",
    "4.5/5 on Capterra",
    "4/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Flatiron Health",
    "Health Samurai",
    "Relatient"
  ],
  "id": "SW2497",
  "slug": "unified-digital-patient-experience",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/unified-digital-patient-experience.json"
  }
}