Uber Health

JSON twin: https://www.healthaidb.com/software/uber-health.json

Company Name

Uber

Product URL

https://www.uber.com

Company URL

https://www.uber.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• palliative Care
• logistics
• patient Engagement
• care Coordination
• care Delivery Models
• telehealth
• Clinical
• Administrative
• Diagnostic
• Supportive Care
• Healthcare Logistics
• Healthcare Delivery

Summary

Uber Health is a HIPAA-compliant platform that provides healthcare organizations with transportation, prescription delivery, and grocery and over-the-counter item delivery services to enhance patient care and address social determinants of health.

Description

Uber Health offers a comprehensive suite of services designed to improve patient access to healthcare by facilitating non-emergency medical transportation, same-day prescription deliveries, and home delivery of groceries and over-the-counter items. These services aim to reduce no-show rates, improve medication adherence, and address food insecurity among patients. The platform is HIPAA-compliant and integrates with existing healthcare systems to streamline operations and enhance patient outcomes.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2009

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Austria
• Switzerland
• Ireland
• New Zealand
• Japan
• South Korea

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• Uber for Business
• Uber Eats for Merchants
• Uber Freight
• Jaeger
• Uberalls
• Post Intelligence

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• HIPAA-compliant transportation platform
• Web-based dashboard for scheduling and managing rides
• Flexible ride scheduling up to 30 days in advance
• Support for patients without smartphones via text message notifications
• Multiple ride scheduling and management from a single dashboard
• Real-time ride tracking and notifications
• Automated billing and reporting
• Integration with existing healthcare systems via API
• Support for various vehicle types
• Ability to request rides for patients, caregivers, and staff

Id

SW2419

Integration Partners

• Jaeger
• Uberalls
• Post Intelligence
• Uber Eats for Merchants
• Uber for Business
• Uber Freight

Integrations

• Cerner EHR
• Optum health payment platform
• SAP Concur expense software

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Irish English
• New Zealand English
• Japanese
• Korean

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Same-day prescription delivery
• Grocery and over-the-counter item delivery

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2419

Product Name

Uber Health

Ratings

• 4.2 out of 5 stars on G2
• 4.4 out of 5 stars on G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Austria
• Switzerland
• Ireland
• New Zealand
• Japan
• South Korea

Related Urls

• https://elion.health/products/uber-health

Release Year

2009

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Healthcare
• Non-emergency Medical Transportation
• Prescription Delivery
• Grocery Delivery
• Over-the-counter Item Delivery
• Care Coordination
• Patient Engagement
• Healthcare Logistics
• Telehealth
• Population Health Management

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• care coordinators
• healthcare providers
• health plans
• home health agencies
• transportation providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Streamlined our team's transportation needs effortlessly and offering reliable rides.
• Signing up for a new account is harder than what it should be.
• Easy to use.
• Confusing workflows and application interface. Billing is super inconvenient - just to get a receipt I have to contact the customer service.
• Nothing I could think of. All looks good.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Uber Health",
  "company_name": "Uber",
  "product_url": "https://www.uber.com",
  "company_url": "https://www.uber.com",
  "related_urls": [
    "https://elion.health/products/uber-health"
  ],
  "product_code": "SW2419",
  "summary": "Uber Health is a HIPAA-compliant platform that provides healthcare organizations with transportation, prescription delivery, and grocery and over-the-counter item delivery services to enhance patient care and address social determinants of health.",
  "description": "Uber Health offers a comprehensive suite of services designed to improve patient access to healthcare by facilitating non-emergency medical transportation, same-day prescription deliveries, and home delivery of groceries and over-the-counter items. These services aim to reduce no-show rates, improve medication adherence, and address food insecurity among patients. The platform is HIPAA-compliant and integrates with existing healthcare systems to streamline operations and enhance patient outcomes.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "palliative Care",
    "logistics",
    "patient Engagement",
    "care Coordination",
    "care Delivery Models",
    "telehealth",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Supportive Care",
    "Healthcare Logistics",
    "Patient Engagement",
    "Care Coordination",
    "Healthcare Delivery",
    "Telehealth"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers",
    "care coordinators",
    "healthcare providers",
    "health plans",
    "home health agencies",
    "transportation providers"
  ],
  "specialties": [
    "General Healthcare",
    "Non-emergency Medical Transportation",
    "Prescription Delivery",
    "Grocery Delivery",
    "Over-the-counter Item Delivery",
    "Care Coordination",
    "Patient Engagement",
    "Healthcare Logistics",
    "Telehealth",
    "Population Health Management"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Austria",
    "Switzerland",
    "Ireland",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Irish English",
    "New Zealand English",
    "Japanese",
    "Korean"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Austria",
    "Switzerland",
    "Ireland",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "company_founding": "2009",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "HIPAA-compliant transportation platform",
    "Web-based dashboard for scheduling and managing rides",
    "Flexible ride scheduling up to 30 days in advance",
    "Support for patients without smartphones via text message notifications",
    "Multiple ride scheduling and management from a single dashboard",
    "Real-time ride tracking and notifications",
    "Automated billing and reporting",
    "Integration with existing healthcare systems via API",
    "Support for various vehicle types",
    "Ability to request rides for patients, caregivers, and staff"
  ],
  "optional_modules": [
    "Same-day prescription delivery",
    "Grocery and over-the-counter item delivery"
  ],
  "integrations": [
    "Cerner EHR",
    "Optum health payment platform",
    "SAP Concur expense software"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Uber for Business",
    "Uber Eats for Merchants",
    "Uber Freight",
    "Jaeger",
    "Uberalls",
    "Post Intelligence"
  ],
  "user_reviews": [
    "Streamlined our team's transportation needs effortlessly and offering reliable rides.",
    "Signing up for a new account is harder than what it should be.",
    "Easy to use.",
    "Confusing workflows and application interface. Billing is super inconvenient - just to get a receipt I have to contact the customer service.",
    "Nothing I could think of. All looks good."
  ],
  "ratings": [
    "4.2 out of 5 stars on G2",
    "4.4 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2009",
  "integration_partners": [
    "Jaeger",
    "Uberalls",
    "Post Intelligence",
    "Uber Eats for Merchants",
    "Uber for Business",
    "Uber Freight"
  ],
  "id": "SW2419",
  "slug": "uber-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/uber-health.json"
  }
}