JSON twin: https://www.healthaidb.com/software/uber-health.json
Uber Health
https://www.uberhealth.com/us/en/
Uber Health is a HIPAA‑enabled transportation and delivery platform that lets healthcare organizations schedule, manage, and dispatch non‑emergency rides, same‑day prescription deliveries, and grocery/OTC deliveries for patients and staff.
A web‑based and API‑accessible solution from Uber for Business designed to coordinate non‑emergency medical transportation (NEMT) and same‑day delivery services for healthcare organizations, health plans, transportation brokers, and caregivers; provides a dashboard for member management, scheduling, real‑time trip tracking, billing transparency, and privacy controls.
yes
2009
US
P1699
2025-09-07
commercial / proprietary
Contact vendor for pricing, enterprise tiers, and setup; sign‑up and demo available via Uber Health sales.
enterprise_quote
2018
product
1.0
{
"company_name": "Uber Health",
"company_url": "https://www.uber.com",
"company_offices": [
"United States",
"United Kingdom",
"Canada",
"Australia",
"Brazil",
"India",
"Mexico",
"Germany",
"France",
"Netherlands"
],
"company_founding": "2009",
"product_url": "https://www.uberhealth.com/us/en/",
"categories": [
"administrative",
"logistics",
"patient-facing",
"non-emergency medical transportation (NEMT)",
"caregiver support",
"provider dashboard"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.uberhealth.com/us/en/",
"https://www.uberhealth.com/us/en/sign-up/",
"https://www.uber.com/en/newsroom/uber-health-2020-product-update/",
"https://www.uber.com/en-CA/newsroom/uber-health/",
"https://businesses.uber.com/Uber_Health_Resources.html",
"https://www.gsa.gov/system/files/UBER%20PIA.pdf",
"https://news.va.gov/122430/vha-uber-health-connect-veterans-transportation/",
"https://www.hipaajournal.com/uber-health-hipaa-compliant/",
"https://www.cvshealth.com/news/health-equity/cvs-health-and-uber-health-collaborate-to-advance-health-equity.html"
],
"summary": "Uber Health is a HIPAA‑enabled transportation and delivery platform that lets healthcare organizations schedule, manage, and dispatch non‑emergency rides, same‑day prescription deliveries, and grocery/OTC deliveries for patients and staff.",
"description": "A web‑based and API‑accessible solution from Uber for Business designed to coordinate non‑emergency medical transportation (NEMT) and same‑day delivery services for healthcare organizations, health plans, transportation brokers, and caregivers; provides a dashboard for member management, scheduling, real‑time trip tracking, billing transparency, and privacy controls.",
"target_users": [
"care coordinators",
"providers (hospitals, clinics)",
"health plans / payers",
"transportation brokers/providers",
"caregivers",
"home health agencies",
"administrators"
],
"specialties": [
"primary care",
"specialty outpatient care (e.g., oncology)",
"maternal/child health",
"home health",
"behavioral health",
"post‑acute / discharge transport"
],
"regions_available": [
"United States",
"Canada (excluding Quebec per site notes)",
"United Kingdom",
"Australia",
"New Zealand",
"Brazil"
],
"languages_supported": [
"English",
"Español (Spanish)",
"简体中文 (Simplified Chinese)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, enterprise tiers, and setup; sign‑up and demo available via Uber Health sales.",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Non-emergency medical transportation scheduling and dispatch",
"Same-day prescription delivery",
"Grocery and OTC home delivery",
"Centralized Uber Health dashboard for coordinators",
"Ride scheduling (on-demand and scheduled)",
"Real-time ride tracking/status",
"Trip and billing transparency (reporting)",
"Benefit-card / health benefits utilization workflows",
"Sandbox environment for integration testing",
"Partner integration engineering and onboarding support"
],
"optional_modules": [
"API integration for dispatch platforms",
"Sandbox access / test environment",
"Dedicated partner onboarding support"
],
"integrations": [
"Dispatch platforms",
"Brokers / transportation providers",
"Partner fleet management systems"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"HIPAA-enabled controls",
"Privacy controls for health data",
"Sandbox/testing environment"
],
"privacy_features": [
"BAA available"
],
"data_residency": "US",
"customers": [
"Boston Medical Center",
"BlueCare Plus (BCBS Tennessee)",
"Gonzaba Medical Group",
"OneWell Health Care",
"Veterans programs (state/local partnerships)",
"Health systems (unnamed enterprise customers)",
"Health plans (unnamed payers)",
"Home health companies (unnamed)"
],
"user_reviews": [
"Uber Health driver never picked up me",
"Clinic scheduled my ride through Uber Health and the driver cancelled last minute — caused me to miss my appointment",
"Easy to schedule rides for patients from the provider portal, but sometimes drivers treat it like a normal Uber and aren't prepared for wheelchair assistance",
"Good for last‑mile prescription delivery when partnered with pharmacy services",
"Reliable for same‑day nonemergency transport in urban areas, less reliable in rural regions"
],
"ratings": [],
"support_channels": [
"email",
"phone",
"chat",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2018",
"integration_partners": [
"Cerner",
"Socially Determined",
"Ride Health",
"GetWellNetwork",
"NimbleRx",
"GoGoGrandparent",
"Findhelp / Aunt Bertha"
],
"id": "P1699",
"slug": "uber-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/uber-health.json"
}
}