trubridge-patient-access

JSON twin: https://www.healthaidb.com/software/trubridge-patient-access.json

Company Name

TruBridge

Product URL

https://trubridge.com/solutions/patient-access/

Company URL

https://trubridge.com

Categories

Summary

TruBridge Patient Access is a patient-access and front-end revenue cycle suite that centralizes scheduling, registration, insurance eligibility, price estimation and upfront collections to accelerate payments and reduce denials.

Description

A commercial patient access product from TruBridge that bundles appointment scheduling, registration/person management, real-time insurance eligibility verification, patient financial estimation (out-of-pocket cost calculation), propensity-to-pay scoring, referral management and self-pay/point-of-service collections to streamline front-end revenue cycle workflows for hospitals and ambulatory practices. Marketed as HFMA peer-reviewed RCM-capable software with HIPAA compliance.

Api Available

yes

Certifications

Company Founding

1979

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1686

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, demos and implementation quotes; no public list prices or trial details published.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "TruBridge",
  "company_url": "https://trubridge.com",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia"
  ],
  "company_founding": "1979",
  "product_url": "https://trubridge.com/solutions/patient-access/",
  "categories": [
    "patient-access-and-engagement",
    "revenue-cycle-management",
    "administrative",
    "patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://trubridge.com/solutions/patient-access/",
    "https://trubridge.com/",
    "https://trubridge.com/about-us/",
    "https://trubridge.com/contact/",
    "https://trubridge.com/hipaa/",
    "https://trubridge.com/certifications/",
    "https://elion.health/products/trubridge-patient-access",
    "https://www.linkedin.com/company/trubridge/",
    "https://trubridge.com/revenue-cycle-management/",
    "https://trubridge.com/resources/"
  ],
  "summary": "TruBridge Patient Access is a patient-access and front-end revenue cycle suite that centralizes scheduling, registration, insurance eligibility, price estimation and upfront collections to accelerate payments and reduce denials.",
  "description": "A commercial patient access product from TruBridge that bundles appointment scheduling, registration/person management, real-time insurance eligibility verification, patient financial estimation (out-of-pocket cost calculation), propensity-to-pay scoring, referral management and self-pay/point-of-service collections to streamline front-end revenue cycle workflows for hospitals and ambulatory practices. Marketed as HFMA peer-reviewed RCM-capable software with HIPAA compliance.",
  "target_users": [
    "registration staff",
    "patient access representatives",
    "billing & revenue cycle teams",
    "financial counselors",
    "clinic/hospital administrators",
    "patients"
  ],
  "specialties": [
    "general medicine",
    "hospital medicine",
    "ambulatory care",
    "outpatient clinics",
    "surgical services"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, demos and implementation quotes; no public list prices or trial details published.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Appointment scheduling & wait time management",
    "Patient registration / improved registration data",
    "Referral management",
    "Patient liability estimates / price estimation",
    "Propensity-to-pay scoring / payment planning",
    "Self-pay collections and payment acceptance",
    "On-demand eligibility verification",
    "Patient payment communication / financial counseling",
    "Denial reduction via cleaner registration data",
    "Integration with revenue cycle management workflows"
  ],
  "optional_modules": [
    "Advanced patient estimation/price transparency",
    "Self-pay collections optimization",
    "Third-party interface setup for labs/public health/registries"
  ],
  "integrations": [
    "EHRs / clinical systems (interfaces)",
    "Laboratory interfaces / public health reporting",
    "Clinical data registries",
    "Payment processors / payment gateways",
    "Revenue cycle / billing systems"
  ],
  "data_standards": [
    "FHIR (API access / ONC-certified FHIR APIs)",
    "HL7 v2",
    "CCD/CCDA",
    "X12 (claims/EDI)"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ONC Health IT Certification (Cures Update / 170.315 criteria)",
    "HITECH"
  ],
  "certifications": [
    "ONC Health IT Certification (CHBase™ CEHRT Edition 20 and other TruBridge certified modules)"
  ],
  "security_features": [
    "Multi-factor authentication / One-time passcodes (OTP)",
    "Audit logging",
    "Role-based access controls (RBAC)",
    "Encrypted data transmission (TLS)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Support for EHI export (Cures Update EHI Export)"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "Not the easiest to use but it gets the job done.",
    "Update needed",
    "We have had very bad experiences with TruBridge Patient Access's upgrades. The system often breaks..."
  ],
  "ratings": [
    "G2: 3.4/5 (reported by MD Clarity)"
  ],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "P1686",
  "slug": "trubridge-patient-access",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/trubridge-patient-access.json"
  }
}