Transform9 AI Voice Agents

JSON twin: https://www.healthaidb.com/software/transform9-ai-voice-agents.json

Company Name

patients

Product URL

https://patients.com/transform9-ai-voice-agents

Company URL

https://patients.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Transform9 AI Voice Agents is an AI-powered voice assistant solution designed to enhance patient engagement and streamline healthcare communication.

Description

Transform9 AI Voice Agents offers healthcare providers an AI-driven voice assistant platform that automates patient interactions, appointment scheduling, and information dissemination, aiming to improve operational efficiency and patient satisfaction.

Api Available

unknown

Certifications

• HIPAA
• SOC 2 Type 2

Company Founding

2015

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden

Compliance

• HIPAA
• SOC 2 Type 2

Customers

• The Orthopaedic Center

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• 24/7 appointment scheduling
• Patient communication management
• Integration with existing phone systems
• Integration with practice management software
• Appointment confirmations, cancellations, and rescheduling
• Tailored scheduling rules per provider

Id

SW2397

Integration Partners

• Athenahealth
• eClinicalWorks EHR
• Epic
• Greenway Health

Integrations

• Athenahealth
• eClinicalWorks EHR
• Epic
• Greenway Health

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Irish
• Belgian
• Swiss German
• Austrian German
• New Zealand English
• Japanese
• Korean

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2397

Product Name

Transform9 AI Voice Agents

Ratings

• 4.5/5 (G2)

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Ireland
• Belgium
• Switzerland
• Austria
• New Zealand
• Japan
• South Korea

Related Urls

• https://elion.health/products/transform9-ai-voice-agents

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• General Medicine
• Pediatrics
• Orthopedics
• Cardiology
• Neurology
• Dermatology
• Oncology
• Gynecology
• Urology
• Ophthalmology
• Ent
• Psychiatry
• Pulmonology
• Gastroenterology
• Endocrinology
• Rheumatology
• Hematology
• Infectious Diseases
• Nephrology
• Allergy And Immunology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• We have been using Transform9 for almost 5 years, and we couldn't be more satisfied with the results. Developing our AI agent with Transform9 was a rewarding experience. Their customer service is exceptional, and the quality of their product is unmatched. Transform9 consistently stays ahead of the technology curve, continually investing in product and service development. The cost is equivalent to 1 FTE, but it delivers the work of 4 FTEs, making the decision to use Transform9 a no-brainer.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Transform9 AI Voice Agents",
  "company_name": "patients",
  "product_url": "https://patients.com/transform9-ai-voice-agents",
  "company_url": "https://patients.com",
  "related_urls": [
    "https://elion.health/products/transform9-ai-voice-agents"
  ],
  "product_code": "SW2397",
  "summary": "Transform9 AI Voice Agents is an AI-powered voice assistant solution designed to enhance patient engagement and streamline healthcare communication.",
  "description": "Transform9 AI Voice Agents offers healthcare providers an AI-driven voice assistant platform that automates patient interactions, appointment scheduling, and information dissemination, aiming to improve operational efficiency and patient satisfaction.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins"
  ],
  "specialties": [
    "General Medicine",
    "Pediatrics",
    "Orthopedics",
    "Cardiology",
    "Neurology",
    "Dermatology",
    "Oncology",
    "Gynecology",
    "Urology",
    "Ophthalmology",
    "Ent",
    "Psychiatry",
    "Pulmonology",
    "Gastroenterology",
    "Endocrinology",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases",
    "Nephrology",
    "Allergy And Immunology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Ireland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Irish",
    "Belgian",
    "Swiss German",
    "Austrian German",
    "New Zealand English",
    "Japanese",
    "Korean"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "24/7 appointment scheduling",
    "Patient communication management",
    "Integration with existing phone systems",
    "Integration with practice management software",
    "Appointment confirmations, cancellations, and rescheduling",
    "Tailored scheduling rules per provider"
  ],
  "optional_modules": [],
  "integrations": [
    "Athenahealth",
    "eClinicalWorks EHR",
    "Epic",
    "Greenway Health"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2"
  ],
  "certifications": [
    "HIPAA",
    "SOC 2 Type 2"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "The Orthopaedic Center"
  ],
  "user_reviews": [
    "We have been using Transform9 for almost 5 years, and we couldn't be more satisfied with the results. Developing our AI agent with Transform9 was a rewarding experience. Their customer service is exceptional, and the quality of their product is unmatched. Transform9 consistently stays ahead of the technology curve, continually investing in product and service development. The cost is equivalent to 1 FTE, but it delivers the work of 4 FTEs, making the decision to use Transform9 a no-brainer."
  ],
  "ratings": [
    "4.5/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Athenahealth",
    "eClinicalWorks EHR",
    "Epic",
    "Greenway Health"
  ],
  "id": "SW2397",
  "slug": "transform9-ai-voice-agents",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/transform9-ai-voice-agents.json"
  }
}