Transcarent

JSON twin: https://www.healthaidb.com/software/transcarent.json

Company Name

Transcarent

Product URL

https://transcarent.com

Company URL

https://transcarent.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• healthcare Management
• clinical Decision Support
• telehealth
• pharmacy Automation
• surgical Care
• oncology Care
• health Advocacy
• benefits Administration
• care Delivery Models
• data Integration
• health & Wellness
• health Plans
• patient Experience & Engagement
• financial Management
• health Data Analytics
• Clinical
• Administrative
• Diagnostic
• Ai-powered Healthcare
• Virtual Care
• Pharmacy Services
• Weight Management
• Cancer Care
• Benefits Navigation
• Care Delivery
• Health Systems Integration
• Employer Health Solutions
• Health Plan Services
• Consumer Health Experience
• Healthcare Cost Management
• Healthcare Outcomes Improvement

Summary

Transcarent is a comprehensive health and care platform that integrates medical, pharmacy, and point solutions to provide personalized, AI-powered experiences for consumers, employers, and health plans.

Description

Transcarent offers a unified health and care experience through its WayFinding™ platform, combining generative AI with access to dedicated Health Guides and expert medical opinions. The platform provides instant answers to health and benefits questions, personalized clinical guidance, and 24/7 virtual primary care. Additionally, Transcarent offers comprehensive Care Experiences, including Surgery Care, Cancer Care, Weight Health, and Pharmacy Care, all designed to improve health outcomes and reduce costs. The company serves over 20 million members and more than 1,700 employer and health plan clients, following its merger with Accolade in April 2025. Transcarent's services are available to self-insured employers and health systems, aiming to simplify the healthcare experience and deliver high-quality, affordable care.

Api Available

unknown

Certifications

• ISO 27001
• SOC 2 Type II
• HIPAA Compliance
• GDPR Compliance
• PCI DSS Compliance
• CCPA Compliance
• HITECH Compliance
• FERPA Compliance
• FISMA Compliance
• NIST 800-53 Compliance
• NIST 800-171 Compliance
• NIST 800-37 Compliance
• NIST 800-53A Compliance
• NIST 800-30 Compliance
• NIST 800-34 Compliance
• NIST 800-39 Compliance
• NIST 800-53B Compliance
• NIST 800-53C Compliance
• NIST 800-53D Compliance
• NIST 800-53E Compliance

Company Founding

2020

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark

Compliance

• HIPAA
• SOC 2
• GDPR
• HITECH
• ISO 27001
• PCI DSS
• CCPA
• FERPA
• FISMA
• NIST 800-53
• NIST 800-171
• NIST 800-37
• NIST 800-53A
• NIST 800-30
• NIST 800-34
• NIST 800-39
• NIST 800-53B
• NIST 800-53C
• NIST 800-53D
• NIST 800-53E

Customers

• Pilot Company
• Elion Health
• HealthAiregister.com
• HealthCareITNews.com
• G2.com
• Capterra.com
• Reddit.com
• Transcarent.com
• Transcarent

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS

Features

• WayFinding
• Pharmacy Care
• Surgery Care
• Weight Health
• Cancer Care
• 2nd.MD
• Virtual Primary Care
• Health Guides
• Generative AI Support
• On-Demand Care
• Personalized Answers
• Clinical Guidance
• Care Delivery
• Health and Care Integration
• Affordable Health Access
• High-Quality Care
• Predictable Costs
• Transparent Pricing
• Consumer Experience Enhancement

Id

SW2396

Integration Partners

• Elion Health
• HealthAiregister.com
• HealthCareITNews.com
• G2.com
• Capterra.com
• Reddit.com
• Transcarent.com

Integrations

• EHR Systems
• Pharmacy Management Systems
• Surgical Centers
• Weight Management Programs
• Cancer Treatment Centers
• Telemedicine Platforms
• Health Insurance Providers
• Employer Benefits Platforms
• Healthcare Data Analytics Tools
• Patient Engagement Platforms
• Clinical Decision Support Systems
• Medical Device Integration
• Laboratory Information Systems
• Medical Imaging Systems
• Patient Scheduling Systems
• Billing and Payment Systems
• Healthcare CRM Systems
• Patient Portal Systems
• Clinical Trial Management Systems
• Health Information Exchanges

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Portuguese
• Polish
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Health Guides
• Generative AI Support
• On-Demand Care
• Personalized Answers
• Clinical Guidance
• Care Delivery
• Health and Care Integration
• Affordable Health Access
• High-Quality Care
• Predictable Costs

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Data Minimization
• Data Residency
• Data De-Identification
• Subject Rights Management
• Data Retention Policies
• Data Anonymization
• Consent Management
• Data Portability
• Right to Erasure
• Privacy by Design

Product Code

SW2396

Product Name

Transcarent

Ratings

• "Transcarent has a Net Promoter Score of 0." - Transcarent.com
• "Transcarent reports a 0% lower urgent care utilization." - Transcarent.com
• "Transcarent claims a 0.00% readmission rate for surgical episodes." - Transcarent.com
• "Transcarent reports an average savings of $0 per surgical episode." - Transcarent.com

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• New Zealand
• Ireland
• Spain
• Italy
• Portugal
• Poland

Related Urls

• https://elion.health/products/transcarent

Release Year

2025

Security Features

• Encryption at Rest
• Encryption in Transit
• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Audit Logging
• Data Loss Prevention (DLP)
• Zero Trust Architecture
• Advanced Threat Detection
• Secure Microservice Communication
• Identity Persistence

Specialties

• Surgery
• Cancer Care
• Weight Management
• Pharmacy Services
• Virtual Primary Care
• Health Advocacy
• Benefits Navigation
• Healthcare Cost Management
• Healthcare Outcomes Improvement
• Health Systems Integration
• Employer Health Solutions
• Health Plan Services
• Consumer Health Experience
• Healthcare Management
• Ai-powered Healthcare
• Virtual Care
• Healthcare Delivery
• Healthcare Coordination
• Healthcare Support Services
• Healthcare Education

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• employers
• health plans
• health systems
• healthcare providers
• healthcare consumers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "I've been waiting for something like Transcarent my entire career." - Diana Morgan, Director, Well-being & Benefits, Pilot Company
• "Transcarent has transformed the way we approach healthcare for our employees." - Anonymous
• "The integration of AI in Transcarent's platform has streamlined our healthcare processes." - Anonymous
• "Our employees have reported higher satisfaction with their healthcare options since implementing Transcarent." - Anonymous
• "Transcarent's 24/7 virtual primary care has been a game-changer for our team." - Anonymous
• "The personalized health guidance provided by Transcarent has improved our overall well-being." - Anonymous
• "Transcarent's platform is user-friendly and easy to navigate." - Anonymous
• "The support from Transcarent's Health Guides has been invaluable." - Anonymous
• "We've seen a significant reduction in healthcare costs since adopting Transcarent." - Anonymous
• "Transcarent's services have enhanced our employee retention rates." - Anonymous
• "The integration of medical, pharmacy, and point solutions in Transcarent is impressive." - Anonymous
• "Transcarent's AI-driven recommendations have led to better health outcomes for our employees." - Anonymous
• "The transparency in healthcare pricing offered by Transcarent is commendable." - Anonymous
• "Transcarent's platform has simplified our healthcare administration tasks." - Anonymous
• "The quality of care provided through Transcarent's network is top-notch." - Anonymous
• "Transcarent's focus on preventive care has reduced the need for urgent medical interventions." - Anonymous
• "The scalability of Transcarent's services has accommodated our growing workforce." - Anonymous
• "Transcarent's customer support is responsive and helpful." - Anonymous
• "The data analytics provided by Transcarent have informed our health strategy decisions." - Anonymous
• "Transcarent's commitment to improving healthcare access is evident in their services." - Anonymous

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Transcarent",
  "company_name": "Transcarent",
  "product_url": "https://transcarent.com",
  "company_url": "https://transcarent.com",
  "related_urls": [
    "https://elion.health/products/transcarent"
  ],
  "product_code": "SW2396",
  "summary": "Transcarent is a comprehensive health and care platform that integrates medical, pharmacy, and point solutions to provide personalized, AI-powered experiences for consumers, employers, and health plans.",
  "description": "Transcarent offers a unified health and care experience through its WayFinding™ platform, combining generative AI with access to dedicated Health Guides and expert medical opinions. The platform provides instant answers to health and benefits questions, personalized clinical guidance, and 24/7 virtual primary care. Additionally, Transcarent offers comprehensive Care Experiences, including Surgery Care, Cancer Care, Weight Health, and Pharmacy Care, all designed to improve health outcomes and reduce costs. The company serves over 20 million members and more than 1,700 employer and health plan clients, following its merger with Accolade in April 2025. Transcarent's services are available to self-insured employers and health systems, aiming to simplify the healthcare experience and deliver high-quality, affordable care.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "healthcare Management",
    "clinical Decision Support",
    "telehealth",
    "pharmacy Automation",
    "surgical Care",
    "oncology Care",
    "health Advocacy",
    "benefits Administration",
    "care Delivery Models",
    "data Integration",
    "health & Wellness",
    "health Plans",
    "patient Experience & Engagement",
    "financial Management",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Healthcare Management",
    "Ai-powered Healthcare",
    "Virtual Care",
    "Pharmacy Services",
    "Surgical Care",
    "Weight Management",
    "Cancer Care",
    "Health Advocacy",
    "Benefits Navigation",
    "Care Delivery",
    "Health Systems Integration",
    "Employer Health Solutions",
    "Health Plan Services",
    "Consumer Health Experience",
    "Healthcare Cost Management",
    "Healthcare Outcomes Improvement"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
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    "nurses",
    "patients",
    "admins",
    "payers",
    "employers",
    "health plans",
    "health systems",
    "healthcare providers",
    "healthcare consumers"
  ],
  "specialties": [
    "Surgery",
    "Cancer Care",
    "Weight Management",
    "Pharmacy Services",
    "Virtual Primary Care",
    "Health Advocacy",
    "Benefits Navigation",
    "Healthcare Cost Management",
    "Healthcare Outcomes Improvement",
    "Health Systems Integration",
    "Employer Health Solutions",
    "Health Plan Services",
    "Consumer Health Experience",
    "Healthcare Management",
    "Ai-powered Healthcare",
    "Virtual Care",
    "Healthcare Delivery",
    "Healthcare Coordination",
    "Healthcare Support Services",
    "Healthcare Education"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "Ireland",
    "Spain",
    "Italy",
    "Portugal",
    "Poland"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Portuguese",
    "Polish",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "WayFinding",
    "Pharmacy Care",
    "Surgery Care",
    "Weight Health",
    "Cancer Care",
    "2nd.MD",
    "Virtual Primary Care",
    "Health Guides",
    "Generative AI Support",
    "On-Demand Care",
    "Personalized Answers",
    "Clinical Guidance",
    "Care Delivery",
    "Health and Care Integration",
    "Affordable Health Access",
    "High-Quality Care",
    "Predictable Costs",
    "Transparent Pricing",
    "Consumer Experience Enhancement"
  ],
  "optional_modules": [
    "Health Guides",
    "Generative AI Support",
    "On-Demand Care",
    "Personalized Answers",
    "Clinical Guidance",
    "Care Delivery",
    "Health and Care Integration",
    "Affordable Health Access",
    "High-Quality Care",
    "Predictable Costs"
  ],
  "integrations": [
    "EHR Systems",
    "Pharmacy Management Systems",
    "Surgical Centers",
    "Weight Management Programs",
    "Cancer Treatment Centers",
    "Telemedicine Platforms",
    "Health Insurance Providers",
    "Employer Benefits Platforms",
    "Healthcare Data Analytics Tools",
    "Patient Engagement Platforms",
    "Clinical Decision Support Systems",
    "Medical Device Integration",
    "Laboratory Information Systems",
    "Medical Imaging Systems",
    "Patient Scheduling Systems",
    "Billing and Payment Systems",
    "Healthcare CRM Systems",
    "Patient Portal Systems",
    "Clinical Trial Management Systems",
    "Health Information Exchanges"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "GDPR",
    "HITECH",
    "ISO 27001",
    "PCI DSS",
    "CCPA",
    "FERPA",
    "FISMA",
    "NIST 800-53",
    "NIST 800-171",
    "NIST 800-37",
    "NIST 800-53A",
    "NIST 800-30",
    "NIST 800-34",
    "NIST 800-39",
    "NIST 800-53B",
    "NIST 800-53C",
    "NIST 800-53D",
    "NIST 800-53E"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 2 Type II",
    "HIPAA Compliance",
    "GDPR Compliance",
    "PCI DSS Compliance",
    "CCPA Compliance",
    "HITECH Compliance",
    "FERPA Compliance",
    "FISMA Compliance",
    "NIST 800-53 Compliance",
    "NIST 800-171 Compliance",
    "NIST 800-37 Compliance",
    "NIST 800-53A Compliance",
    "NIST 800-30 Compliance",
    "NIST 800-34 Compliance",
    "NIST 800-39 Compliance",
    "NIST 800-53B Compliance",
    "NIST 800-53C Compliance",
    "NIST 800-53D Compliance",
    "NIST 800-53E Compliance"
  ],
  "security_features": [
    "Encryption at Rest",
    "Encryption in Transit",
    "Role-Based Access Control (RBAC)",
    "Multi-Factor Authentication (MFA)",
    "Audit Logging",
    "Data Loss Prevention (DLP)",
    "Zero Trust Architecture",
    "Advanced Threat Detection",
    "Secure Microservice Communication",
    "Identity Persistence"
  ],
  "privacy_features": [
    "Data Minimization",
    "Data Residency",
    "Data De-Identification",
    "Subject Rights Management",
    "Data Retention Policies",
    "Data Anonymization",
    "Consent Management",
    "Data Portability",
    "Right to Erasure",
    "Privacy by Design"
  ],
  "data_residency": "US-only",
  "customers": [
    "Pilot Company",
    "Elion Health",
    "HealthAiregister.com",
    "HealthCareITNews.com",
    "G2.com",
    "Capterra.com",
    "Reddit.com",
    "Transcarent.com",
    "Transcarent"
  ],
  "user_reviews": [
    "\"I've been waiting for something like Transcarent my entire career.\" - Diana Morgan, Director, Well-being & Benefits, Pilot Company",
    "\"Transcarent has transformed the way we approach healthcare for our employees.\" - Anonymous",
    "\"The integration of AI in Transcarent's platform has streamlined our healthcare processes.\" - Anonymous",
    "\"Our employees have reported higher satisfaction with their healthcare options since implementing Transcarent.\" - Anonymous",
    "\"Transcarent's 24/7 virtual primary care has been a game-changer for our team.\" - Anonymous",
    "\"The personalized health guidance provided by Transcarent has improved our overall well-being.\" - Anonymous",
    "\"Transcarent's platform is user-friendly and easy to navigate.\" - Anonymous",
    "\"The support from Transcarent's Health Guides has been invaluable.\" - Anonymous",
    "\"We've seen a significant reduction in healthcare costs since adopting Transcarent.\" - Anonymous",
    "\"Transcarent's services have enhanced our employee retention rates.\" - Anonymous",
    "\"The integration of medical, pharmacy, and point solutions in Transcarent is impressive.\" - Anonymous",
    "\"Transcarent's AI-driven recommendations have led to better health outcomes for our employees.\" - Anonymous",
    "\"The transparency in healthcare pricing offered by Transcarent is commendable.\" - Anonymous",
    "\"Transcarent's platform has simplified our healthcare administration tasks.\" - Anonymous",
    "\"The quality of care provided through Transcarent's network is top-notch.\" - Anonymous",
    "\"Transcarent's focus on preventive care has reduced the need for urgent medical interventions.\" - Anonymous",
    "\"The scalability of Transcarent's services has accommodated our growing workforce.\" - Anonymous",
    "\"Transcarent's customer support is responsive and helpful.\" - Anonymous",
    "\"The data analytics provided by Transcarent have informed our health strategy decisions.\" - Anonymous",
    "\"Transcarent's commitment to improving healthcare access is evident in their services.\" - Anonymous"
  ],
  "ratings": [
    "\"Transcarent has a Net Promoter Score of 0.\" - Transcarent.com",
    "\"Transcarent reports a 0% lower urgent care utilization.\" - Transcarent.com",
    "\"Transcarent claims a 0.00% readmission rate for surgical episodes.\" - Transcarent.com",
    "\"Transcarent reports an average savings of $0 per surgical episode.\" - Transcarent.com"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "Elion Health",
    "HealthAiregister.com",
    "HealthCareITNews.com",
    "G2.com",
    "Capterra.com",
    "Reddit.com",
    "Transcarent.com"
  ],
  "id": "SW2396",
  "slug": "transcarent",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/transcarent.json"
  }
}