JSON twin: https://www.healthaidb.com/software/transcarent.json
Transcarent
https://transcarent.com/wayfinding
Transcarent is an employer-focused healthcare experience platform that provides WayFinding navigation, virtual care, pharmacy services, and care delivery to help members access high-quality, affordable care.
Transcarent delivers a unified, member-facing platform for benefits navigation, clinical guidance and on-demand care (virtual and in-person) for employees and families. Key offerings include WayFinding (AI-powered benefits navigation and care guidance), virtual primary and specialty care, pharmacy care and prescription savings, cancer and surgery care coordination, dedicated health guides, and a national provider ecosystem and centers of excellence. The solution is sold to employers, labor unions and consultants to reduce cost and improve care quality and access.
unknown
2020
P1668
2025-09-07
commercial/proprietary
sold to self-insured employers and organizations; pricing and tiers by contract—contact vendor for demo and quote
enterprise_quote
2024
product
1.0
{
"company_name": "Transcarent",
"company_url": "https://transcarent.com",
"company_offices": [
"United States"
],
"company_founding": "2020",
"product_url": "https://transcarent.com/wayfinding",
"categories": [
"patient-facing",
"care navigation",
"virtual care",
"pharmacy",
"behavioral health",
"surgical care coordination",
"benefits administration"
],
"market_segment": [
"enterprise",
"consumer"
],
"links": [
"https://transcarent.com",
"https://transcarent.com/about-us",
"https://transcarent.com/wayfinding",
"https://transcarent.com/members",
"https://transcarent.com/contact-us",
"https://transcarent.com/privacy-policy",
"https://transcarent.com/news",
"https://www.cnbc.com/2024/05/14/transcarent-2024-cnbc-disruptor-50.html",
"https://www.crunchbase.com/organization/transcarent",
"https://transcarent.com/transcarent-accolade-one-place"
],
"summary": "Transcarent is an employer-focused healthcare experience platform that provides WayFinding navigation, virtual care, pharmacy services, and care delivery to help members access high-quality, affordable care.",
"description": "Transcarent delivers a unified, member-facing platform for benefits navigation, clinical guidance and on-demand care (virtual and in-person) for employees and families. Key offerings include WayFinding (AI-powered benefits navigation and care guidance), virtual primary and specialty care, pharmacy care and prescription savings, cancer and surgery care coordination, dedicated health guides, and a national provider ecosystem and centers of excellence. The solution is sold to employers, labor unions and consultants to reduce cost and improve care quality and access.",
"target_users": [
"employers",
"employees/members",
"health guides/care navigators",
"clinicians (virtual care teams)",
"benefits administrators",
"payers/health plans",
"labor unions"
],
"specialties": [
"primary care",
"mental health",
"oncology (cancer care)",
"musculoskeletal/surgery care",
"pharmacy services",
"weight management",
"care navigation/benefits navigation"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "sold to self-insured employers and organizations; pricing and tiers by contract—contact vendor for demo and quote",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Personalized benefits navigation (Just Ask Transcarent)",
"AI-powered care navigation / recommendations",
"24/7 on-demand virtual care / telemedicine",
"Care Assistant for streamlined intake",
"Dedicated Health Guides / Care Team",
"Integrated clinical guidance and care plans",
"Electronic lab order placement to preferred labs",
"Pharmacy shopping / pharmacy marketplace",
"Visit summaries and follow-up care plan access",
"Referral / next-step coordination to in-person care"
],
"optional_modules": [
"Pharmacy Care",
"Mental Health Care",
"Muscle & Joint (MSK) / Surgery Care",
"Cancer Care",
"Weight Health"
],
"integrations": [
"Laboratory providers (electronic lab orders)",
"Pharmacy marketplace / pharmacy benefit systems",
"Employer benefits ecosystems / plan design",
"Virtual clinician network / telehealth providers",
"Point solutions / specialty digital health vendors"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [],
"privacy_features": [
"Privacy Policy",
"Do Not Sell / Share My Personal Data options (site notices)"
],
"data_residency": "",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [
"chat",
"24x7",
"contact form",
"email"
],
"training_options": [
"webinars",
"documentation",
"live_online"
],
"release_year": "2024",
"integration_partners": [],
"id": "P1668",
"slug": "transcarent",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/transcarent.json"
}
}