Tom

JSON twin: https://www.healthaidb.com/software/tom.json

Company Name

Lumeris

Product URL

https://www.lumeris.com

Company URL

https://www.lumeris.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Coordination
• chronic Care Management
• preventive Care
• clinical Decision Support
• data Integration
• Clinical
• Administrative
• Diagnostic
• Health System Integration
• Ai-powered Healthcare

Summary

Tom is an AI-powered platform by Lumeris that enhances primary care by automating routine tasks, providing clinical decision support, and improving care coordination, thereby reducing clinician burnout and improving patient outcomes.

Description

Tom is an AI-driven Primary Care as a Service (PCaaS) platform developed by Lumeris to support physicians, patients, and health systems. It automates routine tasks, offers clinical decision support, and enhances care coordination, aiming to reduce clinician burnout and improve patient outcomes. Tom integrates with existing electronic health records (EHR) and payer data systems, providing proactive, personalized support before, during, and after patient visits. It utilizes Best Next Action (BNA) intelligence to monitor patient data and determine the most relevant next steps for each individual, ensuring personalized and timely care. Tom also supports chronic condition management, preventive care, and seamless care transitions, contributing to improved access and reduced administrative burdens in primary care settings.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2012

Company Offices

• United States

Compliance

• HIPAA
• CCPA
• HITECH
• ONC/CMS interoperability requirements (USCDI, 21st Century Cures Act guidance)

Customers

Data Residency

Primarily US-hosted, options via cloud partners such as Google Cloud

Data Standards

• FHIR
• HL7 v2
• CCD/CDA
• USCDI
• SMART on FHIR

Deployment Model

• SaaS
• cloud-hosted
• partner-hosted

Features

• AI-powered care orchestration
• Best Next Action intelligence
• Care coordination at scale
• Chronic condition management
• Prevention & wellness automation
• Embedded clinical support
• Seamless system integration
• Population health analytics
• Patient engagement and outreach
• Care quality & access workflows
• Chronic disease management
• Acute & post-acute care orchestration
• High-risk patient identification and management
• Network coordination and referral optimization
• Medical documentation accuracy and coding support
• Predictive modeling and risk stratification
• Provider workflow integration
• Proactive panel management
• AWV + Wellness optimization
• Seamless care transitions

Id

SW1699

Integration Partners

Integrations

• Epic
• Cerner / Oracle Health
• Athenahealth
• EHRs
• Google Cloud
• Wolters Kluwer (UpToDate)
• MIT Computational Biology Lab
• Broadcom (PPM SaaS reference)

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Primarily Home
• Healthy House Calls
• Transitions of Care
• Visit Assistant
• Retrospective Chart Reviews

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1699

Product Name

Tom

Ratings

Regions Available

• United States

Related Urls

• https://elion.health/products/lumeris

Release Year

Security Features

• Encryption in transit and at rest
• Role-based access control (RBAC)
• SSO/SAML integration
• Audit logging
• Multi-factor authentication (2FA)

Specialties

• Primary Care
• Chronic Care Management
• Preventive Care
• Care Coordination
• Clinical Decision Support
• Health System Integration
• Ai-powered Healthcare

Support Channels

System Requirements

Google Cloud infrastructure

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Tom",
  "company_name": "Lumeris",
  "product_url": "https://www.lumeris.com",
  "company_url": "https://www.lumeris.com",
  "related_urls": [
    "https://elion.health/products/lumeris"
  ],
  "product_code": "SW1699",
  "summary": "Tom is an AI-powered platform by Lumeris that enhances primary care by automating routine tasks, providing clinical decision support, and improving care coordination, thereby reducing clinician burnout and improving patient outcomes.",
  "description": "Tom is an AI-driven Primary Care as a Service (PCaaS) platform developed by Lumeris to support physicians, patients, and health systems. It automates routine tasks, offers clinical decision support, and enhances care coordination, aiming to reduce clinician burnout and improve patient outcomes. Tom integrates with existing electronic health records (EHR) and payer data systems, providing proactive, personalized support before, during, and after patient visits. It utilizes Best Next Action (BNA) intelligence to monitor patient data and determine the most relevant next steps for each individual, ensuring personalized and timely care. Tom also supports chronic condition management, preventive care, and seamless care transitions, contributing to improved access and reduced administrative burdens in primary care settings.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Coordination",
    "chronic Care Management",
    "preventive Care",
    "clinical Decision Support",
    "data Integration",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Coordination",
    "Chronic Care Management",
    "Preventive Care",
    "Clinical Decision Support",
    "Health System Integration",
    "Ai-powered Healthcare"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Primary Care",
    "Chronic Care Management",
    "Preventive Care",
    "Care Coordination",
    "Clinical Decision Support",
    "Health System Integration",
    "Ai-powered Healthcare"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2012",
  "deployment_model": [
    "SaaS",
    "cloud-hosted",
    "partner-hosted"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered care orchestration",
    "Best Next Action intelligence",
    "Care coordination at scale",
    "Chronic condition management",
    "Prevention & wellness automation",
    "Embedded clinical support",
    "Seamless system integration",
    "Population health analytics",
    "Patient engagement and outreach",
    "Care quality & access workflows",
    "Chronic disease management",
    "Acute & post-acute care orchestration",
    "High-risk patient identification and management",
    "Network coordination and referral optimization",
    "Medical documentation accuracy and coding support",
    "Predictive modeling and risk stratification",
    "Provider workflow integration",
    "Proactive panel management",
    "AWV + Wellness optimization",
    "Seamless care transitions"
  ],
  "optional_modules": [
    "Primarily Home",
    "Healthy House Calls",
    "Transitions of Care",
    "Visit Assistant",
    "Retrospective Chart Reviews"
  ],
  "integrations": [
    "Epic",
    "Cerner / Oracle Health",
    "Athenahealth",
    "EHRs",
    "Google Cloud",
    "Wolters Kluwer (UpToDate)",
    "MIT Computational Biology Lab",
    "Broadcom (PPM SaaS reference)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "CCD/CDA",
    "USCDI",
    "SMART on FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "Google Cloud infrastructure",
  "compliance": [
    "HIPAA",
    "CCPA",
    "HITECH",
    "ONC/CMS interoperability requirements (USCDI, 21st Century Cures Act guidance)"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML integration",
    "Audit logging",
    "Multi-factor authentication (2FA)"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "Primarily US-hosted, options via cloud partners such as Google Cloud",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1699",
  "slug": "tom",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/tom.json"
  }
}