tigerconnect-pre-hospital

JSON twin: https://www.healthaidb.com/software/tigerconnect-pre-hospital.json

Company Name

TigerConnect

Product URL

https://tigerconnect.com/products/pre-hospital/

Company URL

https://tigerconnect.com

Categories

Summary

Cloud-native HIPAA-compliant communication platform that connects EMS teams with emergency departments to share real-time patient data, ETAs, EKGs, photos, and video to accelerate handoffs and reduce ED bottlenecks.

Description

TigerConnect Pre-Hospital is a pre-hospital communication solution that enables secure, real-time coordination between EMS and hospital teams. Key capabilities include fast configurable EMS data capture, GPS-based ETA tracking, EKG/transmission support, multimedia sharing (photos, video), configurable emergency protocols (STEMI, stroke), and integrations with hospital systems to support pre-registration and improve ED throughput.

Api Available

yes

Certifications

Company Founding

2010

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1660

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial, proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; demo available. (See TigerConnect for enterprise quotes and trials.)

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2025

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "TigerConnect",
  "company_url": "https://tigerconnect.com",
  "company_offices": [
    "United States",
    "Mexico",
    "China"
  ],
  "company_founding": "2010",
  "product_url": "https://tigerconnect.com/products/pre-hospital/",
  "categories": [
    "care team coordination",
    "clinical communication",
    "pre-hospital"
  ],
  "market_segment": [
    "enterprise",
    "health system"
  ],
  "links": [
    "https://tigerconnect.com/products/pre-hospital/",
    "https://tigerconnect.com/resources/datasheets/tigerconnect-pre-hospital-lp/",
    "https://tigerconnect.com/wp-content/uploads/2025/02/TigerConnect-Pre-Hospital-Datasheet.pdf",
    "https://tigerconnect.com/products/integrations/",
    "https://tigerconnect.com/about/",
    "https://tigerconnect.com/about/contact-us/",
    "https://elion.health/products/tigerconnect-pre-hospital",
    "https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews",
    "https://tigerconnect.com/resources/newsroom/tigerconnect-to-launch-pre-hospital-communication-solution-at-himss25",
    "https://tigerconnect.com/support/system-requirements/"
  ],
  "summary": "Cloud-native HIPAA-compliant communication platform that connects EMS teams with emergency departments to share real-time patient data, ETAs, EKGs, photos, and video to accelerate handoffs and reduce ED bottlenecks.",
  "description": "TigerConnect Pre-Hospital is a pre-hospital communication solution that enables secure, real-time coordination between EMS and hospital teams. Key capabilities include fast configurable EMS data capture, GPS-based ETA tracking, EKG/transmission support, multimedia sharing (photos, video), configurable emergency protocols (STEMI, stroke), and integrations with hospital systems to support pre-registration and improve ED throughput.",
  "target_users": [
    "EMS providers / paramedics",
    "Emergency department clinicians",
    "Nurses",
    "ED administrators",
    "Hospital operations / bed management",
    "IT / interoperability teams"
  ],
  "specialties": [
    "Emergency medicine",
    "Trauma",
    "Stroke",
    "Cardiology / STEMI",
    "Pre-hospital care / EMS"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; demo available. (See TigerConnect for enterprise quotes and trials.)",
  "license": "commercial, proprietary",
  "deployment_model": [
    "cloud / SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Secure HIPAA-compliant messaging (text, images, video)",
    "EMS-to-ED pre-hospital handoff forms / configurable buttons",
    "Real-time GPS ETA and ambulance tracking dashboard",
    "Direct transmission of EKGs and clinical media",
    "Configurable emergency protocols (STEMI, stroke, trauma) and rapid response activation",
    "Contextual group chats for EMS-to-hospital coordination",
    "Pre-registration / patient intake and ED notification",
    "Telehealth / live consult initiation from field",
    "Analytics and KPIs for pre-hospital and ED flow",
    "Integration with clinical collaboration and scheduling workflows"
  ],
  "optional_modules": [
    "CareConduit (integration/workflow engine)",
    "Alarm Management & Event Notification",
    "Physician Scheduling",
    "Patient Engagement"
  ],
  "integrations": [
    "Epic",
    "Cerner (Oracle Cerner)",
    "Nurse call systems (vendor-agnostic)",
    "Medical devices / patient monitors (device vendor integrations)",
    "PBX / Telephony",
    "Physician scheduling systems",
    "Answering service platforms",
    "Identity providers: Azure AD",
    "Identity providers: Okta",
    "Identity providers: Ping Identity",
    "Imprivata"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "SCIM",
    "SAML"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [],
  "security_features": [
    "Data encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO / SAML",
    "SCIM user provisioning",
    "Audit logging",
    "Multi-factor authentication (2FA)"
  ],
  "privacy_features": [
    "HIPAA-compliant platform (BAA available)"
  ],
  "data_residency": "",
  "customers": [
    "Yale New Haven Hospital",
    "Providence Saint John's Health Center",
    "Tufts Medical Center",
    "Trinity Health System",
    "Geisinger Health"
  ],
  "user_reviews": [
    "Our ED started using a system called 'Twiage' by TigerConnect — it gives us more heads up as to what's coming so we can prepare.",
    "Only one of the hospitals in my area uses it, and it's probably the most well run hospital in the area — my experience might be a bit different, but it seemed to work well.",
    "Secure, easy to use, easy login, with excellent secure functionality including audio, video, and picture messaging.",
    "Makes communication with other clinicians and departments much faster — cut down on pages and phone tag.",
    "Good for receiving prehospital EKGs, photos and notes quickly; helpful for stroke and STEMI activation workflows."
  ],
  "ratings": [
    "G2: 4.5/5 (Clinical Collaboration Platform)",
    "Capterra: 4.7/5 (overall)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "Epic",
    "Cerner",
    "MEDITECH",
    "Allscripts",
    "Philips",
    "ZOLL",
    "Intermountain Healthcare integrations",
    "Nurse call systems",
    "Physician scheduling systems",
    "HL7/FHIR interfaces"
  ],
  "id": "P1660",
  "slug": "tigerconnect-pre-hospital",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/tigerconnect-pre-hospital.json"
  }
}