JSON twin: https://www.healthaidb.com/software/tigerconnect.json
TigerConnect
https://tigerconnect.com/products/clinical-collaboration-platform/
Cloud-native clinical communication and collaboration (CC&C) platform providing secure messaging, voice/video, role/team-based routing, EHR integrations, alarm/event notification, patient engagement, and scheduling for healthcare organizations.
TigerConnect is a HIPAA-compliant, HITRUST-certified clinical collaboration platform used by hospitals, health systems, and post-acute providers to deliver contextual alerts, secure messaging, voice/video, role-based/team messaging, on-call scheduling, alarm management, and patient engagement — with open APIs and EHR embedding to route patient data and notifications to the right clinicians in real time.
yes
2010
P1658
2025-09-07
commercial, proprietary
Contact vendor for pricing; enterprise-tier licensing and demos available (no public list prices).
enterprise_quote
2010
product
1.0
{
"company_name": "TigerConnect",
"company_url": "https://tigerconnect.com",
"company_offices": [
"United States",
"Mexico",
"China"
],
"company_founding": "2010",
"product_url": "https://tigerconnect.com/products/clinical-collaboration-platform/",
"categories": [
"clinical",
"communication",
"collaboration",
"patient-facing",
"administrative",
"scheduling"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://tigerconnect.com",
"https://tigerconnect.com/products/clinical-collaboration-platform/",
"https://tigerconnect.com/about/",
"https://tigerconnect.com/about/contact-us/",
"https://tigerconnect.com/wp-content/uploads/2024/08/Datasheet-TigerConnect-Clinical-Collaboration-Platform.pdf",
"https://elion.health/products/tigerconnect",
"https://www.g2.com/products/tigerconnect/reviews",
"https://www.capterra.com/p/129153/TigerConnect/",
"https://en.wikipedia.org/wiki/TigerConnect",
"https://www.linkedin.com/company/tigerconnect"
],
"summary": "Cloud-native clinical communication and collaboration (CC&C) platform providing secure messaging, voice/video, role/team-based routing, EHR integrations, alarm/event notification, patient engagement, and scheduling for healthcare organizations.",
"description": "TigerConnect is a HIPAA-compliant, HITRUST-certified clinical collaboration platform used by hospitals, health systems, and post-acute providers to deliver contextual alerts, secure messaging, voice/video, role-based/team messaging, on-call scheduling, alarm management, and patient engagement — with open APIs and EHR embedding to route patient data and notifications to the right clinicians in real time.",
"target_users": [
"physicians",
"nurses",
"clinical staff",
"care coordinators",
"IT/health IT",
"executives/operations",
"patient engagement teams",
"ancillary staff (transportation, environmental services)"
],
"specialties": [
"hospital medicine",
"emergency medicine",
"perioperative/operating room",
"behavioral health",
"home health & hospice",
"ambulatory surgery centers",
"post-acute care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise-tier licensing and demos available (no public list prices).",
"license": "commercial, proprietary",
"deployment_model": [
"cloud-native SaaS"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android",
"Windows (desktop client/web)",
"macOS (desktop client/web)"
],
"features": [
"Secure real-time messaging (text, images, files)",
"Role-based communication and dynamic teams",
"Patient-context messaging (EHR-linked patient references)",
"Priority messaging and message escalation",
"EHR embed (in-EHR integration/experience)",
"Open API / integration framework",
"Care team assignment sync from EHR",
"Instant alerts / contextual notifications from any system",
"Message delivery confirmation and read receipts",
"Voice and video patient communication (app-less patient experience)",
"Broadcasts and appointment reminders for patients",
"Do Not Disturb controls and notification management",
"Audit logging and administrator controls",
"High availability / 99.995% uptime SLA"
],
"optional_modules": [
"Physician Scheduling",
"Alarm Management & Event Notification",
"Patient Engagement",
"Transfer Management",
"CareConduit (interoperability / routing)"
],
"integrations": [
"Epic",
"Cerner",
"MEDITECH",
"Allscripts",
"Nurse call systems",
"Physiological monitors / patient monitoring systems",
"Physician scheduling systems (TigerConnect Scheduling or third-party)",
"ADT feeds / admission-discharge-transfer systems",
"PACS (via integrations/workflows)",
"Third-party alarm/event systems"
],
"data_standards": [
"HL7 v2 (ADT)",
"FHIR"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST CSF"
],
"certifications": [
"HITRUST CSF Certified Status"
],
"security_features": [
"End-to-end encryption (in transit and at rest)",
"PIN / device lock",
"Role-based access controls (RBAC) / admin controls",
"SSO / SAML support",
"Audit logging",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"BAA available",
"Patient messaging opt-in/opt-out controls",
"Support for anonymization/pseudonymization of data"
],
"data_residency": "",
"customers": [
"Yale New Haven Hospital",
"Providence Saint John's Health Center",
"Tufts Medical Center",
"Trinity Health",
"Geisinger Health",
"Innovation Care Partners"
],
"user_reviews": [
"Very easy to use and secure — works like sending a normal text message but HIPAA-compliant.",
"Improved response times across clinical teams and helped reduce paging overhead.",
"Integrates with EHR alerts and on-call schedules so we get actionable notifications on mobile.",
"Reliable messaging and good audit/compliance features, with helpful utilization metrics.",
"Some users noted challenges during integrations with legacy systems but appreciated support overall."
],
"ratings": [
"G2: 4.5/5 (TigerConnect Clinical Collaboration Platform, G2 listings)",
"Capterra: 4.7/5 (TigerConnect reviews summary)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2010",
"integration_partners": [
"Epic",
"Cerner",
"MEDITECH",
"Allscripts",
"Okta",
"Nurse call systems",
"Physician scheduling systems (on-call)",
"ADT feeds / EHR alerts",
"Pager gateways",
"VoIP/telephony systems",
"HIS and middleware platforms",
"Clinical alarms/monitoring systems",
"Patient engagement platforms",
"Single sign-on providers",
"API / HL7/FHIR integrations",
"eVideon (acquired integration for smart rooms)",
"AWS (marketplace presence/infrastructure partners)",
"Third‑party scheduling vendors",
"Identity providers",
"SI/implementation partners"
],
"id": "P1658",
"slug": "tigerconnect",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/tigerconnect.json"
}
}