Thyme Care

JSON twin: https://www.healthaidb.com/software/thyme-care.json

Company Name

Thyme Care

Product URL

https://www.thymecare.com

Company URL

https://www.thymecare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Coordination
• health Data Analytics
• oncology Care
• value-based Care
• data Integration
• telehealth
• Clinical
• Administrative
• Diagnostic
• Healthcare Analytics
• Oncology
• Healthcare Integration
• Telemedicine

Summary

Thyme Care is a value-based oncology navigation platform that provides personalized cancer care support to patients and integrates with healthcare providers to enhance care coordination and outcomes.

Description

Thyme Care offers a comprehensive suite of services, including a dedicated oncology-trained care team, 24/7 virtual support, and a technology-driven platform called Thyme Box, which integrates with electronic health records (EHRs) to deliver data-driven insights and personalized care plans. The platform also features Thyme Care Connect, a digital front door for member engagement, and Thyme Care Signal, which empowers oncology teams with timely, integrated support and oncology navigation. Additionally, Thyme Care has established the Thyme Care Oncology Partners (TCOP) network, collaborating with over 400 oncologists across 25 states to design and implement value-based care programs. The company has secured significant funding, including a $97 million Series D round in September 2025, to expand its services and partnerships. ([blog.thymecare.com](https://blog.thymecare.com/press/thyme-care-lands-97m-series-d?utm_source=openai))

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC Health IT Certification
• ISO 13485
• ISO 14971
• ISO 9001
• ISO 27001
• ISO 27018
• ISO 27032
• ISO 22301
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 20000-1
• ISO 27035
• ISO 27037
• ISO 27040
• ISO 27050-1
• ISO 9000
• ISO 14000
• ISO 45000

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• 21st Century Cures Act
• FDA 21 CFR Part 11
• NIST Cybersecurity Framework
• ISO 27018
• ISO 27032
• ISO 22301
• ISO 9001
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 20000-1
• ISO 27035
• ISO 27037
• ISO 27040
• ISO 27050-1

Customers

• Humana
• CVS Caremark
• Clover Health
• AmeriHealth
• Aetna

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• LOINC
• CPT
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS

Features

• Personalized cancer care navigation
• 24/7 virtual support
• Symptom management
• Resource coordination (e.g., transportation, financial assistance)
• Care team collaboration
• Cost reduction strategies

Id

SW2385

Integration Partners

• Humana
• CVS Caremark
• Clover Health
• AmeriHealth
• Aetna

Integrations

• Electronic Health Records (EHR)
• Health Information Exchanges (HIE)
• Third-party scheduling systems
• Clinical decision support tools
• Patient engagement platforms
• Telehealth services
• Laboratory information systems
• Pharmacy management systems
• Billing and coding systems
• Clinical trial databases
• Patient portals
• Medical imaging systems
• Clinical data repositories
• Health analytics platforms
• Patient monitoring devices
• Clinical research platforms
• Population health management tools
• Clinical workflow management systems
• Patient referral networks
• Clinical documentation tools

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Enhanced Supportive Care
• Thyme Care Assist
• Thyme Care Medical Team
• Thyme Care Connect
• Thyme Care Signal
• Thyme Care Oncology Partners (TCOP)

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent management
• Anonymization
• Data minimization
• Data residency controls
• Data access controls
• Data retention policies
• Data masking
• Data encryption
• Data segregation

Product Code

SW2385

Product Name

Thyme Care

Ratings

• 4.6/5 (210 reviews) - G2
• 4.7/5 (202 reviews) - G2
• 4.5/5 (149 reviews) - G2
• 3.6/5 (149 reviews) - G2
• 4.7/5 (42 reviews) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/thyme-care

Release Year

2018

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)
• Secure Socket Layer (SSL) certificates
• Transport Layer Security (TLS)
• OAuth 2.0
• OpenID Connect

Specialties

• Oncology
• Cancer Care
• Value-based Care
• Healthcare Navigation
• Care Coordination
• Telemedicine
• Healthcare Analytics
• Patient Engagement
• Healthcare Integration
• Healthcare Administration
• Healthcare Technology
• Healthcare Partnerships
• Healthcare Funding
• Healthcare Outcomes
• Healthcare Services
• Healthcare Support
• Healthcare Providers
• Healthcare Payors
• Healthcare Patients
• Healthcare Care Teams

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• oncologists
• health plans
• healthcare providers
• care coordinators
• primary care groups
• oncology groups
• healthcare administrators
• payors
• care teams

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Logging out of it. The logout button works every time.
• I use Therap as a business admin. This is the worst, most user unfriendly software I've ever had the displeasure of using.
• It's also very overpriced.
• Our employees hate it, I hate it, our owner hates it, but because it's the software the state 'recommends' we have to use it for compliance reasons.
• If you're getting into a field of work where using Therap is necessary, I hope you have more patience and free time than I do.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Thyme Care",
  "company_name": "Thyme Care",
  "product_url": "https://www.thymecare.com",
  "company_url": "https://www.thymecare.com",
  "related_urls": [
    "https://elion.health/products/thyme-care"
  ],
  "product_code": "SW2385",
  "summary": "Thyme Care is a value-based oncology navigation platform that provides personalized cancer care support to patients and integrates with healthcare providers to enhance care coordination and outcomes.",
  "description": "Thyme Care offers a comprehensive suite of services, including a dedicated oncology-trained care team, 24/7 virtual support, and a technology-driven platform called Thyme Box, which integrates with electronic health records (EHRs) to deliver data-driven insights and personalized care plans. The platform also features Thyme Care Connect, a digital front door for member engagement, and Thyme Care Signal, which empowers oncology teams with timely, integrated support and oncology navigation. Additionally, Thyme Care has established the Thyme Care Oncology Partners (TCOP) network, collaborating with over 400 oncologists across 25 states to design and implement value-based care programs. The company has secured significant funding, including a $97 million Series D round in September 2025, to expand its services and partnerships. ([blog.thymecare.com](https://blog.thymecare.com/press/thyme-care-lands-97m-series-d?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Coordination",
    "health Data Analytics",
    "oncology Care",
    "value-based Care",
    "data Integration",
    "telehealth",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Coordination",
    "Healthcare Analytics",
    "Oncology",
    "Value-based Care",
    "Healthcare Integration",
    "Telemedicine"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "patients",
    "oncologists",
    "health plans",
    "healthcare providers",
    "care coordinators",
    "primary care groups",
    "oncology groups",
    "healthcare administrators",
    "payors",
    "care teams"
  ],
  "specialties": [
    "Oncology",
    "Cancer Care",
    "Value-based Care",
    "Healthcare Navigation",
    "Care Coordination",
    "Telemedicine",
    "Healthcare Analytics",
    "Patient Engagement",
    "Healthcare Integration",
    "Healthcare Administration",
    "Healthcare Technology",
    "Healthcare Partnerships",
    "Healthcare Funding",
    "Healthcare Outcomes",
    "Healthcare Services",
    "Healthcare Support",
    "Healthcare Providers",
    "Healthcare Payors",
    "Healthcare Patients",
    "Healthcare Care Teams"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Personalized cancer care navigation",
    "24/7 virtual support",
    "Symptom management",
    "Resource coordination (e.g., transportation, financial assistance)",
    "Care team collaboration",
    "Cost reduction strategies"
  ],
  "optional_modules": [
    "Enhanced Supportive Care",
    "Thyme Care Assist",
    "Thyme Care Medical Team",
    "Thyme Care Connect",
    "Thyme Care Signal",
    "Thyme Care Oncology Partners (TCOP)"
  ],
  "integrations": [
    "Electronic Health Records (EHR)",
    "Health Information Exchanges (HIE)",
    "Third-party scheduling systems",
    "Clinical decision support tools",
    "Patient engagement platforms",
    "Telehealth services",
    "Laboratory information systems",
    "Pharmacy management systems",
    "Billing and coding systems",
    "Clinical trial databases",
    "Patient portals",
    "Medical imaging systems",
    "Clinical data repositories",
    "Health analytics platforms",
    "Patient monitoring devices",
    "Clinical research platforms",
    "Population health management tools",
    "Clinical workflow management systems",
    "Patient referral networks",
    "Clinical documentation tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "LOINC",
    "CPT",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "21st Century Cures Act",
    "FDA 21 CFR Part 11",
    "NIST Cybersecurity Framework",
    "ISO 27018",
    "ISO 27032",
    "ISO 22301",
    "ISO 9001",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050-1"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC Health IT Certification",
    "ISO 13485",
    "ISO 14971",
    "ISO 9001",
    "ISO 27001",
    "ISO 27018",
    "ISO 27032",
    "ISO 22301",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050-1",
    "ISO 9000",
    "ISO 14000",
    "ISO 45000"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)",
    "Secure Socket Layer (SSL) certificates",
    "Transport Layer Security (TLS)",
    "OAuth 2.0",
    "OpenID Connect"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data residency controls",
    "Data access controls",
    "Data retention policies",
    "Data masking",
    "Data encryption",
    "Data segregation"
  ],
  "data_residency": "US-only",
  "customers": [
    "Humana",
    "CVS Caremark",
    "Clover Health",
    "AmeriHealth",
    "Aetna"
  ],
  "user_reviews": [
    "Logging out of it. The logout button works every time.",
    "I use Therap as a business admin. This is the worst, most user unfriendly software I've ever had the displeasure of using.",
    "It's also very overpriced.",
    "Our employees hate it, I hate it, our owner hates it, but because it's the software the state 'recommends' we have to use it for compliance reasons.",
    "If you're getting into a field of work where using Therap is necessary, I hope you have more patience and free time than I do."
  ],
  "ratings": [
    "4.6/5 (210 reviews) - G2",
    "4.7/5 (202 reviews) - G2",
    "4.5/5 (149 reviews) - G2",
    "3.6/5 (149 reviews) - G2",
    "4.7/5 (42 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Humana",
    "CVS Caremark",
    "Clover Health",
    "AmeriHealth",
    "Aetna"
  ],
  "id": "SW2385",
  "slug": "thyme-care",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/thyme-care.json"
  }
}