think-andor

JSON twin: https://www.healthaidb.com/software/think-andor.json

Company Name

Andor Health

Product URL

https://andorhealth.com/thinkandor/

Company URL

https://andorhealth.com

Categories

Summary

ThinkAndor is a configurable virtual health platform from Andor Health that integrates with EHRs to enable virtual visits, virtual nursing/sitting, remote patient monitoring, and team collaboration for hospitals and health systems.

Description

ThinkAndor provides a configurable, HIPAA-compliant virtual care platform that connects existing video/audio devices and EHR systems to deliver real-time actionable intelligence to clinicians. Key capabilities include virtual visits, virtual nursing/virtual sitting, remote patient monitoring (RPM), virtual team collaboration, encounter/notification workflows, and post-acute communications to support inpatient, outpatient, and hospital-at-home workflows.

Api Available

unknown

Certifications

Company Founding

2018

Company Offices

Compliance

Customers

Data Residency

US-based operations with potential processing/storage in other countries (customer-specific arrangements)

Data Standards

Deployment Model

Features

Id

P1651

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, licensing tiers, and trial information.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Andor Health",
  "company_url": "https://andorhealth.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "product_url": "https://andorhealth.com/thinkandor/",
  "categories": [
    "Remote Patient Monitoring",
    "Encounter Notification Services",
    "Telehealth Platform",
    "Care Team Coordination",
    "Virtual Nursing",
    "AI Hospital at Home"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://andorhealth.com",
    "https://andorhealth.com/thinkandor/",
    "https://andorhealth.com/about-us/",
    "https://andorhealth.com/contact-us/",
    "https://andorhealth.com/compliance-privacy-policy/",
    "https://elion.health/products/think-andor",
    "https://klasresearch.com/comments/andor-health-thinkandor/227474",
    "https://www.microsoft.com/en-us/industry/microsoft-in-business/customer-experience/2021/01/29/andor-health-brings-ai-and-clinical-capabilities-to-microsoft-teams/",
    "https://www.prnewswire.com/news-releases/thinkandor-ai-software-infrastructure-for-healthcare-delivers-significant-virtual-nursing-roi-302442759.html",
    "https://showroom.epic.com/Listing?id=1346"
  ],
  "summary": "ThinkAndor is a configurable virtual health platform from Andor Health that integrates with EHRs to enable virtual visits, virtual nursing/sitting, remote patient monitoring, and team collaboration for hospitals and health systems.",
  "description": "ThinkAndor provides a configurable, HIPAA-compliant virtual care platform that connects existing video/audio devices and EHR systems to deliver real-time actionable intelligence to clinicians. Key capabilities include virtual visits, virtual nursing/virtual sitting, remote patient monitoring (RPM), virtual team collaboration, encounter/notification workflows, and post-acute communications to support inpatient, outpatient, and hospital-at-home workflows.",
  "target_users": [
    "clinicians",
    "nurses",
    "care teams",
    "hospital administrators",
    "telehealth coordinators",
    "patients",
    "IT/technical staff"
  ],
  "specialties": [
    "telehealth",
    "remote patient monitoring",
    "virtual nursing",
    "hospital-at-home",
    "post-acute care",
    "care team coordination"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, licensing tiers, and trial information.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud-hosted",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Computer vision patient observation / smart room monitoring",
    "Voice capture and NLP-driven documentation",
    "AI extraction of actionable insights from electronic medical records",
    "Secure telehealth / virtual visits",
    "Care team collaboration and conferencing",
    "Configurable virtual health platform / workflow orchestration",
    "Real-time alerts and notifications (ADT/care coordination)",
    "Patient monitoring AI agents",
    "Digital Front Door functionality (patient intake / routing)",
    "Virtual hospital / virtual rounding agents",
    "Transitions-in-care coordination",
    "Omnichannel patient messaging (SMS, email)",
    "Operational tracking and reporting of care metrics",
    "Audit logging and usage analytics"
  ],
  "optional_modules": [
    "Digital Front Door AI Agents",
    "Virtual Hospital AI Agents",
    "Patient Monitoring AI Agents",
    "Care Team Collaboration AI Agents",
    "Transitions in Care AI Agents",
    "Care Coordination / ADT services"
  ],
  "integrations": [
    "Microsoft Teams",
    "ADT/event feeds",
    "Electronic Health Records (EHR) systems (integration with customer EHRs)"
  ],
  "data_standards": [
    "HL7 v2 / ADT",
    "FHIR",
    "NIST security standards"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "Applicable international, federal and state privacy/security laws"
  ],
  "certifications": [],
  "security_features": [
    "Encryption at rest and in transit",
    "Firewalls and network activity monitoring",
    "Penetration testing",
    "Access controls / role-based access controls (RBAC)",
    "Audit logs and activity logging"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data minimization",
    "Consent / authorization management (client-responsibility model)",
    "Data retention and secure destruction per NIST"
  ],
  "data_residency": "US-based operations with potential processing/storage in other countries (customer-specific arrangements)",
  "customers": [
    "Orlando Health",
    "Medical University of South Carolina (MUSC)",
    "National Institutes of Health (NIH) Clinical Center",
    "Tampa General Hospital",
    "Health First",
    "Ballad Health",
    "OSU Medicine"
  ],
  "user_reviews": [],
  "ratings": [
    "Black Book Market Research LLC 2024: Recognized Andor Health as #1 Virtual Care Solution Overall with the Highest Client Satisfaction",
    "KLAS Virtual Care Platforms – Virtual Ecosystem 2024: Andor scored 95.9 out of 100",
    "AVIA Marketplace 2024: Most 5-star reviews for Virtual Visits, Virtual Nursing, and Smart Room"
  ],
  "support_channels": [
    "email",
    "ticketing",
    "contact_form"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online (demo)"
  ],
  "release_year": "",
  "integration_partners": [
    "athenahealth",
    "Epic (CHR)",
    "Microsoft Teams",
    "OpenAI / ChatGPT",
    "Oradox",
    "AVIA Marketplace",
    "ADT / Care Coordination"
  ],
  "id": "P1651",
  "slug": "think-andor",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/think-andor.json"
  }
}