JSON twin: https://www.healthaidb.com/software/therapynotes.json
TherapyNotes
https://www.therapynotes.com/features/
Cloud-based EHR and practice management platform for behavioral and mental health practices offering scheduling, notes, billing, telehealth, client portal, and integrated AI-assisted documentation.
TherapyNotes is a web-based, HIPAA-compliant practice management and electronic health record system tailored to behavioral health providers. It includes scheduling, customizable note templates, electronic billing/claims, payment processing, integrated telehealth, client portal, outcome measures, secure messaging, and optional AI assistance (TherapyFuel). Plans include a 30-day free trial and optional add-ons such as premium telehealth, e-prescribing, and billing transaction fees.
unknown
2010
US‑based hosting by default; offers EU Data Processing Addendum for EU customers (region-specific hosting options not publicly specified)
P1648
2025-09-07
commercial proprietary
Solo $59/mo (1 user); Group $69/mo for first clinician + $40/mo per additional clinician; Enterprise (30+ users) same rates with account manager. All plans include 30-day free trial. Optional add-ons: Premium Telehealth $15/mo/clinician; TherapyFuel AI $40/mo/clinician; ePrescribe $65/mo per prescriber; electronic billing and transaction fees as listed on vendor site.
subscription
2010
SaaS — modern web browser; internet connection; mobile browser support; no on-prem server requirements
product
1.0
{
"company_name": "TherapyNotes",
"company_url": "https://www.therapynotes.com/",
"company_offices": [
"United States"
],
"company_founding": "2010",
"product_url": "https://www.therapynotes.com/features/",
"categories": [
"clinical",
"practice management",
"behavioral health",
"billing",
"telehealth",
"patient-facing",
"scheduling"
],
"market_segment": [
"solo",
"smb",
"enterprise"
],
"links": [
"https://www.therapynotes.com/",
"https://www.therapynotes.com/features/",
"https://www.therapynotes.com/pricing/",
"https://www.therapynotes.com/features/security/",
"https://www.therapynotes.com/company/",
"https://www.therapynotes.com/reviews/",
"https://elion.health/products/therapynotes",
"https://www.g2.com/products/therapynotes/reviews",
"https://www.capterra.com/p/118981/TherapyNotes-com/"
],
"summary": "Cloud-based EHR and practice management platform for behavioral and mental health practices offering scheduling, notes, billing, telehealth, client portal, and integrated AI-assisted documentation.",
"description": "TherapyNotes is a web-based, HIPAA-compliant practice management and electronic health record system tailored to behavioral health providers. It includes scheduling, customizable note templates, electronic billing/claims, payment processing, integrated telehealth, client portal, outcome measures, secure messaging, and optional AI assistance (TherapyFuel). Plans include a 30-day free trial and optional add-ons such as premium telehealth, e-prescribing, and billing transaction fees.",
"target_users": [
"clinicians",
"psychologists",
"psychotherapists",
"psychiatrists",
"counselors",
"practice administrators",
"billing staff",
"patients (via client portal)"
],
"specialties": [
"behavioral health",
"mental health",
"psychotherapy",
"counseling",
"psychiatry"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Solo $59/mo (1 user); Group $69/mo for first clinician + $40/mo per additional clinician; Enterprise (30+ users) same rates with account manager. All plans include 30-day free trial. Optional add-ons: Premium Telehealth $15/mo/clinician; TherapyFuel AI $40/mo/clinician; ePrescribe $65/mo per prescriber; electronic billing and transaction fees as listed on vendor site.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (modern browsers)",
"iOS (mobile browser)",
"Android (mobile browser)"
],
"features": [
"Scheduling & calendar with recurring appointments and to‑do list",
"Notes and electronic health records with templates and DSM‑5 code search",
"TherapyFuel AI-assisted documentation",
"Electronic billing and claims submission workflow",
"Integrated payment processing (credit/debit/HSA/FSA) and client portal payments",
"Client portal for intake paperwork, appointment requests, and e-signatures",
"Integrated telehealth (secure video, screen sharing)",
"ePrescribe (electronic prescribing)",
"Secure messaging between staff and clients",
"Outcome measures (PHQ‑9, GAD‑7 and auto‑scoring)",
"Claims clearinghouse and ERA posting",
"Reporting and financial/billing reports",
"Activity/audit logs and user role management",
"24/7 phone and email customer support, automatic updates",
"Backups and disaster recovery"
],
"optional_modules": [
"TherapyFuel (AI documentation assistant)",
"Clearinghouse services / electronic claim enrollment",
"Integrated payment processing (merchant services)"
],
"integrations": [
"Claim.MD (clearinghouse)",
"Availity (payer/clearinghouse connectivity) ",
"Payment processors / merchant services (built-in integrated processing)",
"Payer networks / electronic claims to 2,800+ payers (clearinghouse-enabled)"
],
"data_standards": [
"EDI / ANSI X12 (electronic claims / ERA)",
"NCPDP (e-prescribing standards implied)",
"TLS (transport encryption)",
"FIPS 140-2 (encryption standard used)"
],
"api_available": "unknown",
"system_requirements": "SaaS — modern web browser; internet connection; mobile browser support; no on-prem server requirements",
"compliance": [
"HIPAA",
"HITRUST",
"CCPA (privacy choices stated)",
"GDPR / EU Data Processing Addendum available"
],
"certifications": [
"HITRUST risk-based certification"
],
"security_features": [
"TLS/strong transport encryption",
"FIPS 140-2 compliant encryption for data protection",
"Role-based access controls (unique user roles)",
"Two-factor authentication (2FA)",
"Extensive activity/audit logs",
"Firewalls and layered infrastructure protections",
"Routine backups and disaster recovery"
],
"privacy_features": [
"Data Processing Addendum / EU DPA",
"Business Associate Agreement (BAA) available",
"Client portal consent/paperwork and e-signatures",
"Data minimization and access controls"
],
"data_residency": "US‑based hosting by default; offers EU Data Processing Addendum for EU customers (region-specific hosting options not publicly specified)",
"customers": [],
"user_reviews": [
"I use Therapynotes and like it. They have responsive help if ever there is a problem and the program is very user friendly.",
"Excellent for billing and managing outstanding claims and patient balances. Comprehensive exportable reports and live and helpful service.",
"It's very user friendly and super easy to learn.",
"The notes work for my practice and the reminders and to-do list are helpful.",
"A convenient all-in-one practice management system that offers more features than I will ever use."
],
"ratings": [
"G2: 4.5/5 (based on ~90+ reviews)",
"Capterra: 4.7/5",
"Trustpilot: 5/5 (many reviews)",
"SoftwareFinder / aggregate: 4.8/5"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2010",
"integration_partners": [
"Claim.MD clearinghouse (TherapyNotes clearinghouse)",
"Availity",
"Scribe Health (ScribeHealth.ai) integration",
"DemandHub",
"Google Calendar",
"Microsoft Outlook Calendar",
"Integrated Payment Processing (TherapyNotes Payments)",
"ePrescribe partner (integrated e-prescribing service)",
"Keragon (connector/integration platform)",
"DemandHub (reviews/automation integration)"
],
"id": "P1648",
"slug": "therapynotes",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/therapynotes.json"
}
}