JSON twin: https://www.healthaidb.com/software/tellescope.json
Tellescope
Tellescope is a HIPAA‑compliant patient relationship management (CRM) and communications platform for digital health that centralizes messaging, intake, scheduling, automation, and EHR integrations.
Tellescope provides an all‑in‑one healthcare CRM and patient engagement platform offering secure email/SMS/chat/voice/video, shared inbox, self‑service patient portal, intake and forms, workflow automation, reporting, role‑based permissions, and developer APIs/SDKs to integrate with EHRs and other clinical tools.
yes
2020
P1634
2025-09-07
commercial, proprietary
Contact vendor for pricing and demo; no public list prices (trial/demo available via request).
enterprise_quote
2020
product
1.0
{
"company_name": "Tellescope",
"company_url": "https://tellescope.com",
"company_offices": [
"United States"
],
"company_founding": "2020",
"product_url": "https://tellescope.com/crm",
"categories": [
"patient-facing",
"clinical",
"administrative",
"communications",
"CRM",
"care coordination",
"telehealth"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://tellescope.com/",
"https://tellescope.com/about/features/integrations",
"https://tellescope.com/api-documentation",
"https://tellescope.com/about/patient-communication",
"https://tellescope.com/crm",
"https://tellescope.com/about/use-cases/care-coordination",
"https://elion.health/products/tellescope",
"https://www.linkedin.com/company/tellescope"
],
"summary": "Tellescope is a HIPAA‑compliant patient relationship management (CRM) and communications platform for digital health that centralizes messaging, intake, scheduling, automation, and EHR integrations.",
"description": "Tellescope provides an all‑in‑one healthcare CRM and patient engagement platform offering secure email/SMS/chat/voice/video, shared inbox, self‑service patient portal, intake and forms, workflow automation, reporting, role‑based permissions, and developer APIs/SDKs to integrate with EHRs and other clinical tools.",
"target_users": [
"clinicians",
"front-office staff",
"care coordinators",
"digital health startups",
"administrators",
"patient engagement teams",
"developers/IT teams"
],
"specialties": [
"primary care",
"telemedicine/virtual care",
"behavioral health",
"chronic care management",
"wellness/digital therapeutics"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and demo; no public list prices (trial/demo available via request).",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"HIPAA-compliant CRM (secure messaging, chat)",
"Two-way SMS, MMS",
"Email integration and templates",
"Phone calling (Twilio) and voicemail/recording",
"Video calling / telehealth (Zoom + generated meetings)",
"Appointment booking & scheduling (booking pages, calendar sync)",
"Calendar sync (Google Calendar, Outlook, Apple Calendar)",
"EHR integration / push to external EHRs (Canvas, Elation, Athena, DrChrono etc.)",
"Forms & intake (form builder, public forms, form responses, PDF generation)",
"Workflow automation and journeys (automations, triggers, actions)",
"AI conversations / AI decisioning (embedding, conversation APIs)",
"Analytics & reporting (custom reports, analytics frames)",
"APIs & Webhooks (comprehensive REST API + webhook subscriptions)",
"Integrations marketplace (native 3rd-party connectors)",
"Payments & RCM (Stripe, Square, Chargebee, purchases/products)",
"OCR / document data extraction (Docsumo integration)",
"Lab and device ordering integrations (Vital/Junction, Smart Meter)",
"E-prescribing integrations (DoseSpot, Photon Health)",
"Role-based access controls and multi-tenant org settings",
"Embeddables / public portals and portal customization"
],
"optional_modules": [
"AI / LLM integrations (Azure OpenAI/ChatGPT via Azure)",
"Telehealth / Video hosting (Zoom integration)",
"E-prescribing (DoseSpot, Photon Health)",
"RCM / Payments (Stripe / Chargebee / Square)",
"Advanced Analytics / Snowflake data warehousing",
"OCR / Document ingestion (Docsumo)",
"Care coordination / Journeys module",
"Forms & Intake embeddables",
"Custom EHR connectors / Bridge-style integrations",
"Phone tree / outbound call automation"
],
"integrations": [
"Azure (Azure OpenAI)",
"Develop Health",
"Docsumo",
"SuperDial",
"Microsoft Outlook",
"Gmail (Google Workspace)",
"Zoom",
"Iterable",
"Zendesk",
"ActiveCampaign",
"Documo",
"PagerDuty",
"customer.io",
"Google Calendar",
"Apple Calendar",
"Healthie",
"Medplum",
"Canvas",
"DrChrono",
"Elation",
"athenahealth",
"Bridge (ArrowHealth)",
"Junction (Vital)",
"Photon Health",
"DoseSpot",
"Zus",
"Fullscript",
"Keragon (Zapier-like)",
"Snowflake",
"Google Sheets",
"Stripe",
"Square",
"Candid",
"Chargebee"
],
"data_standards": [
"FHIR"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2"
],
"certifications": [
"SOC 2"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO / SAML support",
"Audit logs",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"BAA available",
"Consent management (ToS/privacy consent tracking)",
"Data minimization controls",
"Privacy configuration for portal (hide fields)"
],
"data_residency": "",
"customers": [
"Fella Health",
"Isaac Health",
"Icon Health",
"The EDS Clinic",
"Octave",
"Anise Health",
"Ruth Health",
"Eve Wellness"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"chat",
"documentation"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2020",
"integration_partners": [
"Athenahealth",
"DrChrono",
"Elation",
"Healthie"
],
"id": "P1634",
"slug": "tellescope",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/tellescope.json"
}
}