TeleSitter Solution

JSON twin: https://www.healthaidb.com/software/telesitter-solution.json

Company Name

AvaSure

Product URL

https://avasure.com/telesitter/

Company URL

https://avasure.com

Categories

• clinical Care
• patient Safety
• telehealth
• remote Monitoring
• healthcare Technology
• Clinical
• Virtual Care
• Ai-enhanced Monitoring

Summary

AvaSure's TeleSitter® Solution is an AI-enhanced virtual care platform that enables healthcare facilities to remotely monitor multiple patients simultaneously, improving safety and operational efficiency.

Description

AvaSure's TeleSitter® Solution is an AI-enhanced virtual care platform that enables healthcare facilities to remotely monitor multiple patients simultaneously, improving safety and operational efficiency. The system allows a single observer to monitor up to 16 patients, reducing reliance on one-on-one sitters by 75% and decreasing adverse events by over 50%. It offers flexible deployment options, including ceiling-mounted and mobile devices, and integrates with existing hospital infrastructure. The platform also provides real-time analytics and AI-driven alerts to assist in patient care decisions. AvaSure has partnered with over 1,000 hospitals, including UCSD Health, which saved more than $10 million with a Virtual TeleSitter Program. The company was founded in 2008 and is headquartered in Belmont, Michigan, USA.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2008

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• ISO 27001
• GDPR

Customers

• UCSD Health
• Midland Health
• AvaSure's 1,100+ hospital clients

Data Residency

US-hosted cloud with hybrid/customer-hosted deployment options

Data Standards

• HL7 v2
• proprietary REST APIs for device access

Deployment Model

• cloud
• hybrid

Features

• continuous patient monitoring (AI/computer vision)
• episodic virtual nursing (two-way video)
• virtual sitting/TeleSitter workflows
• real-time alarm routing and escalation
• integration with EHRs to enroll patients and send event timelines
• partnership API for controlled device/audio/video/PTZ access
• predictive and performance analytics dashboards
• configurable alerts and stat alarm forwarding
• device management and proactive device monitoring
• federated authentication and global access configurations
• scalable, redundant cloud infrastructure
• clinical workflow documentation from virtual encounters

Id

SW0958

Integration Partners

• Johanson Group
• Insight Assurance
• 7 Layer Solutions
• Deloitte Consulting
• Magna5
• SBS CyberSecurity
• PlutoSec
• GSI, Inc.

Integrations

• Epic (Epic CAL / Showroom integration)
• Cerner
• Meditech
• Nurse call systems
• Middleware / alarm middleware
• Care communication/messaging platforms
• Patient infotainment / interactive patient consoles
• EHR systems (general)

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Continuous Monitoring

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW0958

Product Name

TeleSitter Solution

Ratings

• 4.5 out of 5 - G2 review by Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review
• 4.6 out of 5 - G2 review by Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review

Regions Available

• United States
• Canada

Related Urls

• https://www.prnewswire.com/news-releases/avasure-analytics-portal-launches-with-national-database-of-comparative-provider-data-302109740.html
• https://www.prnewswire.com/news-releases/avasure-announces-new-ai-capabilities-for-its-industry-leading-virtual-care-platform-301838105.html
• https://www.prnewswire.com/news-releases/avasure-teams-up-with-clew-medical-to-boost-high-acuity-care-with-ai-driven-virtual-surveillance-302164123.html
• https://elion.health/products/avasure

Release Year

2014

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Behavioral Health
• Emergency Care
• Surgical Care
• Intensive Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows Server (v2012 R2 or greater), .NET Framework (v4.7+), IIS (v8+), MS SQL Server (2016+), SQL Server Managed Studio (SSMS), compatible version with DB Server, Microsoft Word (2016+), Microsoft Excel (2016+), Chrome Web Browser (Latest)

Target Users

• Clinicians
• Nurses
• Hospital Administrators
• Healthcare Providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "The proof is in the name!" - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review
• "The thing that I like the best is that I can trust that the connection will be secure. Therefore, I can speak freely." - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "TeleSitter Solution",
  "company_name": "AvaSure",
  "product_url": "https://avasure.com/telesitter/",
  "company_url": "https://avasure.com",
  "related_urls": [
    "https://www.prnewswire.com/news-releases/avasure-analytics-portal-launches-with-national-database-of-comparative-provider-data-302109740.html",
    "https://www.prnewswire.com/news-releases/avasure-announces-new-ai-capabilities-for-its-industry-leading-virtual-care-platform-301838105.html",
    "https://www.prnewswire.com/news-releases/avasure-teams-up-with-clew-medical-to-boost-high-acuity-care-with-ai-driven-virtual-surveillance-302164123.html",
    "https://elion.health/products/avasure"
  ],
  "product_code": "SW0958",
  "summary": "AvaSure's TeleSitter® Solution is an AI-enhanced virtual care platform that enables healthcare facilities to remotely monitor multiple patients simultaneously, improving safety and operational efficiency.",
  "description": "AvaSure's TeleSitter® Solution is an AI-enhanced virtual care platform that enables healthcare facilities to remotely monitor multiple patients simultaneously, improving safety and operational efficiency. The system allows a single observer to monitor up to 16 patients, reducing reliance on one-on-one sitters by 75% and decreasing adverse events by over 50%. It offers flexible deployment options, including ceiling-mounted and mobile devices, and integrates with existing hospital infrastructure. The platform also provides real-time analytics and AI-driven alerts to assist in patient care decisions. AvaSure has partnered with over 1,000 hospitals, including UCSD Health, which saved more than $10 million with a Virtual TeleSitter Program. The company was founded in 2008 and is headquartered in Belmont, Michigan, USA.",
  "categories": [
    "clinical Care",
    "patient Safety",
    "telehealth",
    "remote Monitoring",
    "healthcare Technology",
    "Clinical",
    "Patient Safety",
    "Virtual Care",
    "Ai-enhanced Monitoring",
    "Healthcare Technology"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Hospital Administrators",
    "Healthcare Providers"
  ],
  "specialties": [
    "General Medicine",
    "Behavioral Health",
    "Emergency Care",
    "Surgical Care",
    "Intensive Care"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2008",
  "deployment_model": [
    "cloud",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "continuous patient monitoring (AI/computer vision)",
    "episodic virtual nursing (two-way video)",
    "virtual sitting/TeleSitter workflows",
    "real-time alarm routing and escalation",
    "integration with EHRs to enroll patients and send event timelines",
    "partnership API for controlled device/audio/video/PTZ access",
    "predictive and performance analytics dashboards",
    "configurable alerts and stat alarm forwarding",
    "device management and proactive device monitoring",
    "federated authentication and global access configurations",
    "scalable, redundant cloud infrastructure",
    "clinical workflow documentation from virtual encounters"
  ],
  "optional_modules": [
    "Continuous Monitoring"
  ],
  "integrations": [
    "Epic (Epic CAL / Showroom integration)",
    "Cerner",
    "Meditech",
    "Nurse call systems",
    "Middleware / alarm middleware",
    "Care communication/messaging platforms",
    "Patient infotainment / interactive patient consoles",
    "EHR systems (general)"
  ],
  "data_standards": [
    "HL7 v2",
    "proprietary REST APIs for device access"
  ],
  "api_available": "yes",
  "system_requirements": "Windows Server (v2012 R2 or greater), .NET Framework (v4.7+), IIS (v8+), MS SQL Server (2016+), SQL Server Managed Studio (SSMS), compatible version with DB Server, Microsoft Word (2016+), Microsoft Excel (2016+), Chrome Web Browser (Latest)",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001",
    "GDPR"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US-hosted cloud with hybrid/customer-hosted deployment options",
  "customers": [
    "UCSD Health",
    "Midland Health",
    "AvaSure's 1,100+ hospital clients"
  ],
  "user_reviews": [
    "\"The proof is in the name!\" - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review",
    "\"The thing that I like the best is that I can trust that the connection will be secure. Therefore, I can speak freely.\" - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review"
  ],
  "ratings": [
    "4.5 out of 5 - G2 review by Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review",
    "4.6 out of 5 - G2 review by Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees) - G2 review"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2014",
  "integration_partners": [
    "Johanson Group",
    "Insight Assurance",
    "7 Layer Solutions",
    "Deloitte Consulting",
    "Magna5",
    "SBS CyberSecurity",
    "PlutoSec",
    "GSI, Inc."
  ],
  "id": "SW0958",
  "slug": "telesitter-solution",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/telesitter-solution.json"
  }
}