Tele911
JSON twin: https://www.healthaidb.com/software/tele911.json
Company Name
Tele911
Product URL
https://www.tele911.com
Company URL
https://www.tele911.com
Categories
Summary
Tele911 is a telemedicine platform that connects emergency medical services (EMS) with board-certified emergency physicians in real time, enabling efficient field triage and treatment of non-emergent patients to reduce unnecessary emergency room visits.
Description
Tele911 integrates with EMS agencies to provide on-site telehealth consultations with emergency physicians, facilitating safe treatment in place and optimizing resource utilization. The platform has expanded to 17+ locations, covering over 9.5 million lives, and has partnered with various health plans and EMS agencies across multiple states.
Api Available
unknown
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO 13485
Company Founding
2021
Company Offices
Compliance
- HIPAA
- HITECH
- SOC 2
- ISO 27001
- GDPR
- CCPA
- PIPEDA
Customers
- Liberty Ambulance Medic
- Cy-Fair FD
- Blue Cross Blue Shield of Michigan
- Walton County EMS Medic
Data Residency
US-only
Data Standards
- HL7
- FHIR
- DICOM
- ICD-10
- CPT
Deployment Model
Features
- Real-time telehealth consultations between EMS and board-certified emergency physicians
- Integration with EMS agencies for safe treatment in place or alternate destination transport
- Follow-up care coordination post-911 activation
- Patient risk tracking and management
- Single Sign-On (SSO) support via SAML for user authentication
- Data analytics for emergency response optimization
Id
SW2361
Integration Partners
- Birdeye
- SOCi
- Reputation
- SurveySparrow
- Podium
- G2 Marketing Solutions
- Textedly
- Text Request
- SocialPilot
- Bazaarvoice
Integrations
- EMS systems
- Health plans
- Hospital systems
- Event safety teams
- Remote patient monitoring platforms
Languages Supported
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Patient navigation services
- Event safety management
- Remote patient monitoring integration
Os Platforms
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- Business Associate Agreement (BAA)
- Consent management
- Data anonymization
- Data minimization
Product Code
SW2361
Product Name
Tele911
Ratings
- 4.7 out of 5 on G2
- 4.5 out of 5 on Capterra
Regions Available
Related Urls
Release Year
2018
Security Features
- End-to-end encryption
- Role-based access control (RBAC)
- Single Sign-On (SSO)
- Audit logs
- Multi-factor authentication (MFA)
- Data loss prevention (DLP)
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- patients
- admins
- payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I believe it is an excellent tool to help alleviate ED misuse and overcrowding.
- Excellent resource for being able to leave the patient home and not inundate the ERs with people who do not need to be there. Also keeps us in service.
- At the heart of managed care lies the ability to balance quality, cost, and access — and Tele911 does exactly that. Their clinicians swiftly assess and treat symptomatic patients, avoiding unnecessary use of high-cost, low-value services through timely and appropriate interventions. The result? Health plans not only achieve better health outcomes for their members but also see improved quality performance and significant cost savings.
- I believe it is invaluable in being able to treat patients in place that don’t necessarily need an emergency room.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Tele911",
"company_name": "Tele911",
"product_url": "https://www.tele911.com",
"company_url": "https://www.tele911.com",
"related_urls": [
"https://elion.health/products/tele911"
],
"product_code": "SW2361",
"summary": "Tele911 is a telemedicine platform that connects emergency medical services (EMS) with board-certified emergency physicians in real time, enabling efficient field triage and treatment of non-emergent patients to reduce unnecessary emergency room visits.",
"description": "Tele911 integrates with EMS agencies to provide on-site telehealth consultations with emergency physicians, facilitating safe treatment in place and optimizing resource utilization. The platform has expanded to 17+ locations, covering over 9.5 million lives, and has partnered with various health plans and EMS agencies across multiple states.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"diagnostic Support",
"Clinical",
"Administrative",
"Patient-facing",
"Diagnostic"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"clinicians",
"nurses",
"patients",
"admins",
"payers"
],
"specialties": [
"Emergency Medicine"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2021",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Real-time telehealth consultations between EMS and board-certified emergency physicians",
"Integration with EMS agencies for safe treatment in place or alternate destination transport",
"Follow-up care coordination post-911 activation",
"Patient risk tracking and management",
"Single Sign-On (SSO) support via SAML for user authentication",
"Data analytics for emergency response optimization"
],
"optional_modules": [
"Patient navigation services",
"Event safety management",
"Remote patient monitoring integration"
],
"integrations": [
"EMS systems",
"Health plans",
"Hospital systems",
"Event safety teams",
"Remote patient monitoring platforms"
],
"data_standards": [
"HL7",
"FHIR",
"DICOM",
"ICD-10",
"CPT"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2",
"ISO 27001",
"GDPR",
"CCPA",
"PIPEDA"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO 13485"
],
"security_features": [
"End-to-end encryption",
"Role-based access control (RBAC)",
"Single Sign-On (SSO)",
"Audit logs",
"Multi-factor authentication (MFA)",
"Data loss prevention (DLP)"
],
"privacy_features": [
"Business Associate Agreement (BAA)",
"Consent management",
"Data anonymization",
"Data minimization"
],
"data_residency": "US-only",
"customers": [
"Liberty Ambulance Medic",
"Cy-Fair FD",
"Blue Cross Blue Shield of Michigan",
"Walton County EMS Medic"
],
"user_reviews": [
"I believe it is an excellent tool to help alleviate ED misuse and overcrowding.",
"Excellent resource for being able to leave the patient home and not inundate the ERs with people who do not need to be there. Also keeps us in service.",
"At the heart of managed care lies the ability to balance quality, cost, and access — and Tele911 does exactly that. Their clinicians swiftly assess and treat symptomatic patients, avoiding unnecessary use of high-cost, low-value services through timely and appropriate interventions. The result? Health plans not only achieve better health outcomes for their members but also see improved quality performance and significant cost savings.",
"I believe it is invaluable in being able to treat patients in place that don’t necessarily need an emergency room."
],
"ratings": [
"4.7 out of 5 on G2",
"4.5 out of 5 on Capterra"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2018",
"integration_partners": [
"Birdeye",
"SOCi",
"Reputation",
"SurveySparrow",
"Podium",
"G2 Marketing Solutions",
"Textedly",
"Text Request",
"SocialPilot",
"Bazaarvoice"
],
"id": "SW2361",
"slug": "tele911",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/tele911.json"
}
}