JSON twin: https://www.healthaidb.com/software/teladoc-virtual-sitting.json
Teladoc Health
https://www.teladochealth.com/organizations/solutions/virtual-sitting
Teladoc Virtual Sitting is an AI-enabled remote patient monitoring solution that lets a single remote staff member visually monitor multiple inpatients to reduce falls, improve safety, and optimize staffing.
A component of Teladoc Health's inpatient connected care suite, Virtual Sitting (vSitting) uses one-way video, concurrent virtual consult capability, and AI motion/behavior detection to identify fall risk and unsafe events, alert bedside staff, support virtual nursing workflows, and provide program analytics for hospitals and health systems.
yes
2002
US / Microsoft Cloud region options (cloud-hosted SaaS; Azure-backed deployments)
P1630
2025-09-07
commercial proprietary
Contact vendor for pricing; offered as part of Teladoc Health enterprise/connected care contracts (no public pricing).
enterprise_quote
SaaS cloud (browser clients); mobile apps for iOS/Android; server-side hosted by Teladoc/Solo (no customer DB install required)
product
1.0
{
"company_name": "Teladoc Health",
"company_url": "https://www.teladochealth.com",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Spain",
"France",
"Brazil"
],
"company_founding": "2002",
"product_url": "https://www.teladochealth.com/organizations/solutions/virtual-sitting",
"categories": [
"virtual nursing",
"virtual sitting",
"virtual care platform",
"inpatient services",
"connected care",
"devices"
],
"market_segment": [
"enterprise",
"hospitals & health systems",
"health plans"
],
"links": [
"https://www.teladochealth.com/organizations/solutions/virtual-sitting",
"https://www.teladochealth.com/newsroom/press/teladoc-health-expands-ai-capabilities-for-hospitals-and-health-systems-with-advanced-virtual-sitter-solution",
"https://www.teladochealth.com/organizations/hospitals-health-systems/virtual-care-platform",
"https://www.teladochealth.com/organizations/hospitals-health-systems/devices",
"https://elion.health/products/teladoc-health",
"https://elion.health/categories/virtual-nursing/products",
"https://azuremarketplace.microsoft.com/en-us/marketplace/apps/teladochealth.solo_transact?tab=overview",
"https://www.teladochealth.com/about",
"https://www.teladochealth.com/contact",
"https://ir.teladochealth.com"
],
"summary": "Teladoc Virtual Sitting is an AI-enabled remote patient monitoring solution that lets a single remote staff member visually monitor multiple inpatients to reduce falls, improve safety, and optimize staffing.",
"description": "A component of Teladoc Health's inpatient connected care suite, Virtual Sitting (vSitting) uses one-way video, concurrent virtual consult capability, and AI motion/behavior detection to identify fall risk and unsafe events, alert bedside staff, support virtual nursing workflows, and provide program analytics for hospitals and health systems.",
"target_users": [
"hospital clinicians",
"nurses",
"virtual nursing teams",
"patient safety officers",
"biomedical/IT admins",
"health system executives"
],
"specialties": [
"inpatient medicine",
"geriatrics",
"acute care",
"postoperative care",
"behavioral health",
"fall prevention",
"telehealth/virtual nursing"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; offered as part of Teladoc Health enterprise/connected care contracts (no public pricing).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"cloud-hosted"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android"
],
"features": [
"One-way video patient monitoring (virtual sitting)",
"AI-powered motion / fall-risk detection and alerts",
"Concurrent virtual consults and safety monitoring",
"Real-time dashboards and program overviews",
"Assistance / request-for-help workflow (virtual nursing integration)",
"Configurable waiting rooms and appointment links",
"Role-based views for clinicians and operators",
"Audit / reporting (CSV encounter reports)",
"Webhooks and event notifications",
"Patient demographics and episode-of-care management",
"Appointment creation, provider & patient visit links",
"Attachment upload (appointment documents)",
"Context-aware linking (encrypted context payloads)"
],
"optional_modules": [
"Advanced AI monitoring (expanded detection models)",
"Virtual Nursing (full virtual nurse workflows)",
"Enterprise reporting presets / scheduled CSV exports",
"MS Teams provider link integration"
],
"integrations": [
"Epic (EHR integrations / HSID mapping)",
"Cerner (EHR integrations)",
"Microsoft Teams (provider video call links)",
"Telehealth devices / carts (Teladoc devices)",
"PACS / imaging (via device integrations)",
"Single sign-on / SAML identity providers",
"Billing / encounter systems (via APIs/HL7)"
],
"data_standards": [
"HL7 v2 (HSID/EHR mapping)",
"RESTful APIs (Solo external API)",
"JSON Webhooks / AES-256-CBC encrypted payloads"
],
"api_available": "yes",
"system_requirements": "SaaS cloud (browser clients); mobile apps for iOS/Android; server-side hosted by Teladoc/Solo (no customer DB install required)",
"compliance": [
"HIPAA (operates under HIPAA privacy/security requirements)",
"HITRUST"
],
"certifications": [
"HITRUST"
],
"security_features": [
"AES-256-CBC encryption for context payloads",
"Encrypted webhook payloads (sha256-based)",
"API key authentication for external API",
"Role-based access control (RBAC)",
"Integration with SSO/SAML / Microsoft identity"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Encrypted data in transit",
"Configurable consent / privacy controls per deployment"
],
"data_residency": "US / Microsoft Cloud region options (cloud-hosted SaaS; Azure-backed deployments)",
"customers": [
"Saint Francis Health System"
],
"user_reviews": [
"Haven't had good experience with telesitters — only works for patients who respond to verbal redirection.",
"I don't think most of the virtual sitters are doing what they are supposed to do to keep patients safe.",
"Easy to schedule appointments and very professional doctors."
],
"ratings": [
"J.D. Power 2021: Ranked #1 in consumer satisfaction for telehealth (score 874)",
"Better Business Bureau: ~1.14/5 (based on Customer Reviews summary)",
"KLAS Research: vendor rating for Teladoc Health (listed on KLAS)"
],
"support_channels": [
"email",
"phone",
"documentation/online support portal",
"technical assistance center (TAC)"
],
"training_options": [
"documentation",
"user guides",
"webinars",
"live_online"
],
"release_year": "",
"integration_partners": [
"Microsoft Teams",
"Epic",
"Connected Care Partners (examples referenced include Hinge, Carrum, Sword)"
],
"id": "P1630",
"slug": "teladoc-virtual-sitting",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/teladoc-virtual-sitting.json"
}
}