teladoc-health-solo

JSON twin: https://www.healthaidb.com/software/teladoc-health-solo.json

Company Name

Teladoc Health

Product URL

https://www.teladochealth.com/organizations/hospitals-health-systems/virtual-care-platform

Company URL

https://www.teladochealth.com

Categories

Summary

Teladoc Health Solo is a cloud-based enterprise virtual care platform that enables hospitals and health systems to deliver telehealth across inpatient, outpatient and emergency settings.

Description

Solo (Teladoc Health Solo) is an enterprise virtual care/connected care software platform providing configurable telehealth workflows, device and cart integrations, provider desktop and mobile apps, consult triage/notification center, virtual sitter and specialty telestroke/telespecialty support. It integrates with clinical workflows and EHRs to support on-demand and scheduled teleconsults, monitoring, escalation policies and reporting for health systems.

Api Available

yes

Certifications

Company Founding

2002

Company Offices

Compliance

Customers

Data Residency

Primary operations and data controlled from the United States; data may be stored/processed in US and other countries depending on implementation

Data Standards

Deployment Model

Features

Id

P1629

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise contracts and deployment-based quotes. (no public list prices)

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Teladoc Health",
  "company_url": "https://www.teladochealth.com",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Spain",
    "Australia",
    "Brazil"
  ],
  "company_founding": "2002",
  "product_url": "https://www.teladochealth.com/organizations/hospitals-health-systems/virtual-care-platform",
  "categories": [
    "clinical",
    "patient-facing",
    "administrative",
    "telehealth",
    "remote monitoring",
    "virtual care platform"
  ],
  "market_segment": [
    "enterprise",
    "hospitals & health systems",
    "health plans"
  ],
  "links": [
    "https://www.teladochealth.com/organizations/hospitals-health-systems/virtual-care-platform",
    "https://solosupport.teladochealth.com/hc/en-us",
    "https://www.teladochealth.com/organizations/hospitals-health-systems/devices",
    "https://elion.health/products/teladoc-health-solo",
    "https://azuremarketplace.microsoft.com/en-us/marketplace/apps/teladochealth.solo_transact",
    "https://learn.microsoft.com/en-us/microsoft-365-app-certification/teams/teladoc-health-solo",
    "https://www.reuters.com/business/healthcare-pharmaceuticals/teladoc-health-expands-microsoft-tie-up-automate-documentation-with-ai-2023-07-18/",
    "https://www.teladochealth.com/contact",
    "https://www.teladochealth.com/privacy-policy/"
  ],
  "summary": "Teladoc Health Solo is a cloud-based enterprise virtual care platform that enables hospitals and health systems to deliver telehealth across inpatient, outpatient and emergency settings.",
  "description": "Solo (Teladoc Health Solo) is an enterprise virtual care/connected care software platform providing configurable telehealth workflows, device and cart integrations, provider desktop and mobile apps, consult triage/notification center, virtual sitter and specialty telestroke/telespecialty support. It integrates with clinical workflows and EHRs to support on-demand and scheduled teleconsults, monitoring, escalation policies and reporting for health systems.",
  "target_users": [
    "clinicians",
    "physicians",
    "nurses",
    "hospital administrators",
    "telehealth coordinators",
    "IT teams",
    "health systems",
    "emergency department staff"
  ],
  "specialties": [
    "telemedicine",
    "emergency medicine",
    "telestroke/neurology",
    "cardiology",
    "behavioral health/psychiatry",
    "inpatient consults",
    "outpatient virtual care",
    "remote patient monitoring",
    "post-acute/virtual sitter"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Global"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise contracts and deployment-based quotes. (no public list prices)",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Virtual visits / telemedicine",
    "Configurable clinical workflows",
    "Inpatient virtual care (virtual nursing, telestroke, critical care)",
    "Outpatient virtual care",
    "Device connectivity for remote monitoring",
    "AI-assisted clinical documentation (Nuance DAX integration)",
    "Microsoft Teams integration",
    "24/7 patient and technical support",
    "Patient engagement and scheduling",
    "Clinician collaboration and consults"
  ],
  "optional_modules": [
    "AI clinical documentation (Nuance DAX / DAX Express)",
    "Virtual nursing",
    "Telestroke / emergency virtual consults",
    "Device management / remote monitoring"
  ],
  "integrations": [
    "Microsoft Azure / Azure OpenAI / Microsoft Teams",
    "Nuance (DAX)",
    "EMR/EHR systems (integrates with existing EMRs - vendor-agnostic)",
    "Mobile health platforms (Apple HealthKit, Google Health Connect)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "CCDA",
    "ICD-10",
    "SNOMED CT"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "Single sign-on / SAML",
    "Audit logging"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management",
    "Data minimization and retention controls"
  ],
  "data_residency": "Primary operations and data controlled from the United States; data may be stored/processed in US and other countries depending on implementation",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "24x7",
    "email",
    "phone",
    "chat",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "",
  "integration_partners": [
    "Microsoft Teams",
    "Cloud DX"
  ],
  "id": "P1629",
  "slug": "teladoc-health-solo",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/teladoc-health-solo.json"
  }
}