JSON twin: https://www.healthaidb.com/software/teladoc-emergency-health.json
Teladoc Health
https://www.teladochealth.com/organizations/hospitals-health-systems/emergency-services
Teladoc Emergency Health provides hospital-focused virtual emergency and critical care services (telestroke, neonatology, behavioral health and emergency telemedicine) to extend specialist access and support clinicians during urgent events.
A suite of virtual emergency services for hospitals and health systems that delivers 24/7 access to remote specialists (including neurologists for telestroke), operational support, virtual collaboration tools, device-enabled point-of-care connections, and case-management to reduce response times, improve clinical workflows and extend regional networks.
unknown
2002
Data is controlled from the United States; data may be stored and processed in the US and other countries (not limited to EU-only)
P1627
2025-09-07
commercial/proprietary
Contact vendor for pricing, implementation and subscription tiers; pricing provided via enterprise contract/quote.
enterprise_quote
product
1.0
{
"company_name": "Teladoc Health",
"company_url": "https://www.teladochealth.com",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Brazil",
"Spain",
"France",
"Argentina",
"India",
"Ireland"
],
"company_founding": "2002",
"product_url": "https://www.teladochealth.com/organizations/hospitals-health-systems/emergency-services",
"categories": [
"clinical",
"telehealth",
"emergency care",
"telestroke",
"neonatology",
"behavioral health",
"virtual care platform"
],
"market_segment": [
"enterprise",
"hospitals and health systems"
],
"links": [
"https://www.teladochealth.com",
"https://www.teladochealth.com/organizations/hospitals-health-systems/emergency-services",
"https://www.teladochealth.com/organizations/solutions/telestroke",
"https://www.teladochealth.com/contact",
"https://www.teladochealth.com/about",
"https://business.teladochealth.com/resources/case-study/HHS/hackensack-meridian-case-study/",
"https://elion.health/products/teladoc-emergency-health",
"https://ir.teladochealth.com",
"https://apps.apple.com/us/app/teladoc-health-telehealth/id656872607",
"https://play.google.com/store/apps/details?id=com.teladoc.members"
],
"summary": "Teladoc Emergency Health provides hospital-focused virtual emergency and critical care services (telestroke, neonatology, behavioral health and emergency telemedicine) to extend specialist access and support clinicians during urgent events.",
"description": "A suite of virtual emergency services for hospitals and health systems that delivers 24/7 access to remote specialists (including neurologists for telestroke), operational support, virtual collaboration tools, device-enabled point-of-care connections, and case-management to reduce response times, improve clinical workflows and extend regional networks.",
"target_users": [
"emergency physicians",
"neurologists",
"neonatologists",
"nurses",
"hospitalists",
"ED clinicians",
"telemedicine coordinators",
"hospital administrators",
"health system IT teams",
"patients"
],
"specialties": [
"emergency medicine",
"neurology/telestroke",
"neonatology",
"behavioral health/psychiatry",
"critical care",
"telemedicine/virtual care"
],
"regions_available": [
"United States",
"Canada",
"International (select markets)"
],
"languages_supported": [
"English",
"French",
"Spanish"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, implementation and subscription tiers; pricing provided via enterprise contract/quote.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"24/7 remote emergency physician consults",
"Telestroke clinical consults and workflows",
"Neonatology remote guidance",
"Behavioral health emergency access",
"Virtual consult platform for facility and remote clinicians",
"Device connectivity for point-of-care exams",
"Clinical collaboration and multi-site conferencing",
"Rapid image review/workflow support for stroke",
"Operational support and on-call coverage",
"Consult documentation and reporting",
"Referral and care coordination with Connected Care partners"
],
"optional_modules": [
"Telestroke network services",
"Neonatology virtual services",
"Behavioral health emergency services",
"Virtual nursing",
"Virtual sitting",
"Device integration package"
],
"integrations": [
"Connected Care partner network (third-party digital providers)",
"EHR integration (general — partner/EHR connectivity supported via integrations)"
],
"data_standards": [
"FHIR",
"HL7 v2"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"CCPA/CPRA",
"VCDPA"
],
"certifications": [],
"security_features": [
"Encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"Audit logging",
"Single sign-on (SSO)/SAML support",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent management for PHI",
"Data minimization",
"De-identification/ anonymization of data for certain uses"
],
"data_residency": "Data is controlled from the United States; data may be stored and processed in the US and other countries (not limited to EU-only)",
"customers": [
"Hackensack Meridian Health",
"UCHealth",
"Novant Health"
],
"user_reviews": [
"Please do yourself a favor and avoid using Teladoc. The physician was unprofessional, rude, and unable to treat what I was experiencing.",
"I recommend using Teladoc for any minor health concerns because of its ease of use and convenience.",
"They are ripping people off and not even helping them. I had to go in to the doctor anyway and pay the full fee. Don't waste your money with this company."
],
"ratings": [
"G2: user reviews available (G2 product listing)",
"Capterra: user reviews available (Capterra product listing)",
"Trustpilot: rated as 'Excellent' by many reviewers (Trustpilot listing)"
],
"support_channels": [
"phone",
"email",
"24x7",
"online contact/form",
"provider portal"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"on-site implementation support",
"customer success / account team"
],
"release_year": "",
"integration_partners": [
"Cylinder Health",
"Carrum Health",
"BetterHelp",
"BetterSleep",
"Microsoft"
],
"id": "P1627",
"slug": "teladoc-emergency-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/teladoc-emergency-health.json"
}
}