JSON twin: https://www.healthaidb.com/software/tailormed.json
TailorMed
https://tailormed.co/platform/
TailorMed is a commercial financial navigation platform that helps providers, pharmacies and life‑science partners identify patients at financial risk, match them to assistance programs, and automate enrollment and pharmacy workflows to reduce out‑of‑pocket costs.
TailorMed offers an integrated suite (Financial Navigation, Financial Insights, Pharmacy) that performs electronic benefit verification, out‑of‑pocket projections, intelligent program matching (6,000+ resources), express enrollments for manufacturer programs, analytics/reporting, and pharmacy inventory/tracking with carrier integrations. Deployed across provider sites and specialty pharmacies to automate patient assistance and improve affordability.
yes
2016
P1617
2025-09-07
proprietary commercial
Enterprise pricing; request a demo / contact vendor for quotes and implementation details.
enterprise_quote
2016
product
1.0
{
"company_name": "TailorMed",
"company_url": "https://tailormed.co/",
"company_offices": [
"United States",
"Israel"
],
"company_founding": "2016",
"product_url": "https://tailormed.co/platform/",
"categories": [
"administrative",
"patient-facing",
"financial navigation",
"revenue cycle",
"pharmacy"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://tailormed.co/",
"https://tailormed.co/platform/",
"https://tailormed.co/complete/",
"https://tailormed.co/company/",
"https://elion.health/products/tailormed",
"https://www.businesswire.com/news/home/20241121000000/en/TailorMed-Secures-40M-to-Tackle-All-Barriers",
"https://www.mckesson.com/about-mckesson/newsroom/press-releases/2020/mckesson-tailormed-collaborate-reduce-patient-financial-barriers/",
"https://tailormed.co/2023-year-in-review/",
"https://www.linkedin.com/company/tailormed---medical-journey-innovations/",
"https://tailormed.co/wp-content/uploads/2022/04/TailorMed-SOC2-Type-II-Announcement.pdf"
],
"summary": "TailorMed is a commercial financial navigation platform that helps providers, pharmacies and life‑science partners identify patients at financial risk, match them to assistance programs, and automate enrollment and pharmacy workflows to reduce out‑of‑pocket costs.",
"description": "TailorMed offers an integrated suite (Financial Navigation, Financial Insights, Pharmacy) that performs electronic benefit verification, out‑of‑pocket projections, intelligent program matching (6,000+ resources), express enrollments for manufacturer programs, analytics/reporting, and pharmacy inventory/tracking with carrier integrations. Deployed across provider sites and specialty pharmacies to automate patient assistance and improve affordability.",
"target_users": [
"financial navigators/counselors",
"hospital administrators",
"clinic staff",
"specialty pharmacists/pharmacy teams",
"oncology care teams",
"population health teams",
"life‑sciences/pharma access teams"
],
"specialties": [
"oncology",
"specialty pharmacy",
"infusion/ buy-and-bill medication workflows",
"outpatient clinic financial navigation"
],
"regions_available": [
"United States",
"Israel"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Enterprise pricing; request a demo / contact vendor for quotes and implementation details.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Financial navigation case management",
"Electronic benefit verification (clearinghouse)",
"Out-of-pocket cost projection for buy-and-bill medications",
"Intelligent program matching to copay cards, foundations, free drug programs, SDOH, government plans",
"Express Enroll (direct manufacturer enrollments for copay/free drug programs)",
"Analytics & reporting dashboard (Financial Insights)",
"Key performance metrics tracking (cost avoidance, revenue from assistance, savings by program/drug)",
"Patient demographics and population reporting",
"Team productivity and workload tracking",
"Pharmacy management (ordering, tracking, inventory for free/replacement drugs)",
"Automated inventory scheduling tied to treatment plans",
"Shipment tracking integrations (FedEx/UPS/USPS/DHL)",
"Centralized patient records, notes, attachments, tasks",
"Notifications and calendar/list views",
"Coordination of benefits for multiple plans"
],
"optional_modules": [
"TailorMed Financial Insights (analytics/reporting)",
"TailorMed Pharmacy (inventory & dispensing workflow)",
"TailorMed Complete (outsourced/remote navigation service)"
],
"integrations": [
"Integrates with any EMR via API or data feed (generic EMR integration)",
"Practice management systems (via API/data feed)",
"Pharmacy systems/networks (via API/data feed)",
"Manufacturer program integrations (Express Enroll for >55 products)",
"McKesson (partnership)",
"AllianceRx Walgreens Prime (partnership)",
"Prime / Magellan Rx (partnership)",
"FedEx (shipment tracking)",
"UPS (shipment tracking)",
"USPS (shipment tracking)",
"DHL (shipment tracking)"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"SOC 2 Type II",
"HIPAA (implied by healthcare context and SOC2 focus)"
],
"certifications": [],
"security_features": [
"SOC 2 Type II attested controls",
"Audit logs"
],
"privacy_features": [],
"data_residency": "",
"customers": [
"MetroHealth",
"CARTI",
"Moffitt Cancer Center",
"Advocate Aurora Health",
"Highlands Oncology Group",
"Augusta Oncology (AO Multispecialty Clinic)",
"Munson Healthcare",
"OSF HealthCare",
"UnityPoint Health",
"Pure Infusion Suites"
],
"user_reviews": [
"We no longer have to manually catch which patients are eligible for financial resources. We've always done everything possible to make sure we capture every dollar to help our patients afford their treatments, and with TailorMed, I've seen nothing that we've missed.",
"By using TailorMed, I was able to work more efficiently, keep up with savings opportunities, be more proactive in my outreach, and provide the necessary support."
],
"ratings": [
"FeaturedCustomers 4.8/5.0 (based on 793 reference ratings)",
"Named to New York Digital Health 100 (2024)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"customer success / dedicated support"
],
"training_options": [
"documentation",
"webinars",
"live_online (virtual onboarding)",
"onsite (implementation support)",
"professional services / managed services"
],
"release_year": "2016",
"integration_partners": [
"McKesson",
"AllianceRx Walgreens Prime",
"Prime / Magellan Rx",
"Vivor (acquired)",
"Eagle Pharmaceuticals",
"TwelveStone Health Partners",
"Kabafusion",
"PAN Foundation"
],
"id": "P1617",
"slug": "tailormed",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/tailormed.json"
}
}