Synapse AI

JSON twin: https://www.healthaidb.com/software/synapse-ai.json

Company Name

Sevaro Health

Product URL

https://sevaro.com

Company URL

https://sevaro.com

Categories

• clinical Care
• diagnostic Support
• administrative Operations
• patient Facing
• Clinical
• Diagnostic
• Administrative

Summary

Synapse AI is an AI-powered platform by Sevaro Health that enhances teleneurology services by streamlining workflows, automating tasks, and improving communication between healthcare providers, leading to faster and more efficient stroke care.

Description

Synapse AI is a comprehensive teleneurology platform designed to optimize stroke care by integrating virtual and in-house neurology teams. It offers rapid connectivity to on-call neurologists, automates administrative tasks, and provides real-time analytics to improve patient outcomes. Key features include Sevaro OneCall™ for quick specialist access, Nirvana Notes for automated documentation, and seamless integration with hospital systems like EMRs and imaging tools. The platform also offers predictive analytics to support data-driven decision-making. Synapse AI is accessible via mobile app and web browser, ensuring flexibility for healthcare providers. It is tailored for hospitals and health systems aiming to enhance their telestroke programs and improve neurology care efficiency.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• SOC 2 Type I & II
• HITRUST
• PCI
• SOX
• PQO BM&F

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• SOC 2 Type I & II
• HITRUST
• ISO 27001
• PCI
• SOX
• PQO BM&F

Customers

• Sevaro Health
• Elion Health
• Mayo Clinic
• Fujifilm Medical Systems U.S.A., Inc.
• TeraMedica Division
• CognitOps
• Zethcon
• Cin7 Core
• Fishbowl Inventory
• Kintone
• Magaya Supply Chain
• Epicor Prophet 21
• ShipHero
• ShipBob
• Cin7 Omni
• Zoho Inventory
• Microsoft Dynamics 365 Supply Chain Management
• Definitive Healthcare
• TrialHub
• IQVIA
• Swoop
• Salestrip SFA
• Alpha Sophia
• Zymewire
• RepSignal
• Zapyrus
• Tebra
• Waystar
• athenaOne
• AdvancedMD

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Stroke & Acute Neurology
• Neurohospitalist Rounding
• Remote EEG
• Neuro-Intensive Care
• Neuro-Rehab
• Ambulatory Clinic
• Premium Analytics
• Data Integrations
• Data Management
• Security & Privacy

Id

SW2224

Integration Partners

• Fujifilm Medical Systems U.S.A., Inc.
• TeraMedica Division
• CognitOps
• Zethcon
• Cin7 Core
• Fishbowl Inventory
• Kintone
• Magaya Supply Chain
• Epicor Prophet 21
• ShipHero
• ShipBob
• Cin7 Omni
• Zoho Inventory
• Microsoft Dynamics 365 Supply Chain Management
• Definitive Healthcare
• TrialHub
• IQVIA
• Swoop
• Salestrip SFA
• Alpha Sophia

Integrations

• Epic Systems
• Cerner
• Allscripts
• NextGen
• athenahealth
• FHIR R4
• HL7 v2.x
• PointClickCare
• MatrixCare
• HL7 v2.x ADT/ORM/ORU

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Telemedicine platforms
• Patient portals
• Clinical decision support
• Remote patient monitoring
• Mobile health applications
• Provider workflow automation

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Automated compliance monitoring
• Incident response planning
• Quarterly security & compliance reports
• Secure data storage & encryption protocols

Product Code

SW2224

Product Name

Synapse AI

Ratings

• 4.0 out of 5 on G2
• 5.0 out of 5 on Capterra
• 4.2 out of 5 on G2 for Cin7 Core
• 4.0 out of 5 on G2 for Fishbowl Inventory
• 4.6 out of 5 on G2 for Kintone
• 4.4 out of 5 on G2 for Magaya Supply Chain
• 4.1 out of 5 on G2 for Epicor Prophet 21
• 4.4 out of 5 on G2 for ShipHero
• 3.7 out of 5 on G2 for ShipBob
• 3.8 out of 5 on G2 for Cin7 Omni

Regions Available

• United States

Related Urls

• https://elion.health/products/sevaro-health

Release Year

2001

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Access control (RBAC + MFA)
• Audit logging (100% coverage)
• Data retention (7 years)
• TLS 1.3 certificates
• OAuth 2.0 / SAML 2.0 support
• Vault or similar secret management
• Network firewall with DPI
• End-to-end encryption for data at rest and in transit

Specialties

• Neurology
• Stroke Care
• Neurocritical Care
• Neurorehabilitation
• Neurohospitalist Services
• Remote Eeg
• Ambulatory Neurology
• Neurointensive Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

AWS, Azure, Google Cloud, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, NGINX, Apache

Target Users

• clinicians
• nurses
• admins
• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Synapse is a bit behind the curve as far as UX design and it can be a little hard to look at but once you get used to navigating the system then it becomes very easy to use. I taught myself a variety of functions in as short as 30 days.
• The one thing that I dislike about Synapse is that it can be a little glitchy at times. Depending on what function you choose there is a chance that you may be randomly booted off the remote computer.
• You can use visits for a wide variety of issues too. I was very surprised (in a good way), indeed! Definitely recommend!
• This is a super easy to use app for virtual doctor visits. To set it up there are a few initial screens with questions, but once that's done, it's a snap. The doctors are all board certified, and I've only had to wait a max of 5 minutes to talk with someone.
• Honestly, my anxiety told me this was a little weird. The first time, it was. But I think the doctor knew about my Heaton, and was very supportive.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Synapse AI",
  "company_name": "Sevaro Health",
  "product_url": "https://sevaro.com",
  "company_url": "https://sevaro.com",
  "related_urls": [
    "https://elion.health/products/sevaro-health"
  ],
  "product_code": "SW2224",
  "summary": "Synapse AI is an AI-powered platform by Sevaro Health that enhances teleneurology services by streamlining workflows, automating tasks, and improving communication between healthcare providers, leading to faster and more efficient stroke care.",
  "description": "Synapse AI is a comprehensive teleneurology platform designed to optimize stroke care by integrating virtual and in-house neurology teams. It offers rapid connectivity to on-call neurologists, automates administrative tasks, and provides real-time analytics to improve patient outcomes. Key features include Sevaro OneCall™ for quick specialist access, Nirvana Notes for automated documentation, and seamless integration with hospital systems like EMRs and imaging tools. The platform also offers predictive analytics to support data-driven decision-making. Synapse AI is accessible via mobile app and web browser, ensuring flexibility for healthcare providers. It is tailored for hospitals and health systems aiming to enhance their telestroke programs and improve neurology care efficiency.",
  "categories": [
    "clinical Care",
    "diagnostic Support",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Diagnostic",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "admins",
    "patients"
  ],
  "specialties": [
    "Neurology",
    "Stroke Care",
    "Neurocritical Care",
    "Neurorehabilitation",
    "Neurohospitalist Services",
    "Remote Eeg",
    "Ambulatory Neurology",
    "Neurointensive Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Stroke & Acute Neurology",
    "Neurohospitalist Rounding",
    "Remote EEG",
    "Neuro-Intensive Care",
    "Neuro-Rehab",
    "Ambulatory Clinic",
    "Premium Analytics",
    "Data Integrations",
    "Data Management",
    "Security & Privacy"
  ],
  "optional_modules": [
    "Telemedicine platforms",
    "Patient portals",
    "Clinical decision support",
    "Remote patient monitoring",
    "Mobile health applications",
    "Provider workflow automation"
  ],
  "integrations": [
    "Epic Systems",
    "Cerner",
    "Allscripts",
    "NextGen",
    "athenahealth",
    "FHIR R4",
    "HL7 v2.x",
    "PointClickCare",
    "MatrixCare",
    "HL7 v2.x ADT/ORM/ORU"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "AWS, Azure, Google Cloud, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, NGINX, Apache",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2 Type I & II",
    "HITRUST",
    "ISO 27001",
    "PCI",
    "SOX",
    "PQO BM&F"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "SOC 2 Type I & II",
    "HITRUST",
    "PCI",
    "SOX",
    "PQO BM&F"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Access control (RBAC + MFA)",
    "Audit logging (100% coverage)",
    "Data retention (7 years)",
    "TLS 1.3 certificates",
    "OAuth 2.0 / SAML 2.0 support",
    "Vault or similar secret management",
    "Network firewall with DPI",
    "End-to-end encryption for data at rest and in transit"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Automated compliance monitoring",
    "Incident response planning",
    "Quarterly security & compliance reports",
    "Secure data storage & encryption protocols"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Sevaro Health",
    "Elion Health",
    "Mayo Clinic",
    "Fujifilm Medical Systems U.S.A., Inc.",
    "TeraMedica Division",
    "CognitOps",
    "Zethcon",
    "Cin7 Core",
    "Fishbowl Inventory",
    "Kintone",
    "Magaya Supply Chain",
    "Epicor Prophet 21",
    "ShipHero",
    "ShipBob",
    "Cin7 Omni",
    "Zoho Inventory",
    "Microsoft Dynamics 365 Supply Chain Management",
    "Definitive Healthcare",
    "TrialHub",
    "IQVIA",
    "Swoop",
    "Salestrip SFA",
    "Alpha Sophia",
    "Zymewire",
    "RepSignal",
    "Zapyrus",
    "Tebra",
    "Waystar",
    "athenaOne",
    "AdvancedMD"
  ],
  "user_reviews": [
    "Synapse is a bit behind the curve as far as UX design and it can be a little hard to look at but once you get used to navigating the system then it becomes very easy to use. I taught myself a variety of functions in as short as 30 days.",
    "The one thing that I dislike about Synapse is that it can be a little glitchy at times. Depending on what function you choose there is a chance that you may be randomly booted off the remote computer.",
    "You can use visits for a wide variety of issues too. I was very surprised (in a good way), indeed! Definitely recommend!",
    "This is a super easy to use app for virtual doctor visits. To set it up there are a few initial screens with questions, but once that's done, it's a snap. The doctors are all board certified, and I've only had to wait a max of 5 minutes to talk with someone.",
    "Honestly, my anxiety told me this was a little weird. The first time, it was. But I think the doctor knew about my Heaton, and was very supportive."
  ],
  "ratings": [
    "4.0 out of 5 on G2",
    "5.0 out of 5 on Capterra",
    "4.2 out of 5 on G2 for Cin7 Core",
    "4.0 out of 5 on G2 for Fishbowl Inventory",
    "4.6 out of 5 on G2 for Kintone",
    "4.4 out of 5 on G2 for Magaya Supply Chain",
    "4.1 out of 5 on G2 for Epicor Prophet 21",
    "4.4 out of 5 on G2 for ShipHero",
    "3.7 out of 5 on G2 for ShipBob",
    "3.8 out of 5 on G2 for Cin7 Omni"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2001",
  "integration_partners": [
    "Fujifilm Medical Systems U.S.A., Inc.",
    "TeraMedica Division",
    "CognitOps",
    "Zethcon",
    "Cin7 Core",
    "Fishbowl Inventory",
    "Kintone",
    "Magaya Supply Chain",
    "Epicor Prophet 21",
    "ShipHero",
    "ShipBob",
    "Cin7 Omni",
    "Zoho Inventory",
    "Microsoft Dynamics 365 Supply Chain Management",
    "Definitive Healthcare",
    "TrialHub",
    "IQVIA",
    "Swoop",
    "Salestrip SFA",
    "Alpha Sophia"
  ],
  "id": "SW2224",
  "slug": "synapse-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/synapse-ai.json"
  }
}