Symptom Checker

JSON twin: https://www.healthaidb.com/software/symptom-checker.json

Company Name

Infermedica

Product URL

https://infermedica.com/symptom-checker

Company URL

https://infermedica.com

Categories

• clinical Care
• patient Facing
• diagnostic Support
• telehealth
• healthcare It
• Clinical
• Diagnostic
• Telemedicine

Summary

Infermedica's Symptom Checker is an AI-driven tool that assists patients in analyzing symptoms and directing them to appropriate medical services.

Description

Infermedica's Symptom Checker leverages artificial intelligence to assess patient-reported symptoms, guiding users to the most suitable level of care, thereby enhancing patient engagement and reducing unnecessary medical visits. It is integrated into various healthcare platforms, offering multilingual support and customizable interfaces to align with different organizational needs.

Api Available

yes

Certifications

• ISO 27001:2017
• ISO 13485:2016
• MDR Class IIb certification

Company Founding

2012

Company Offices

• Poland
• United States
• United Kingdom
• Germany
• France
• Italy
• Spain
• Russia
• China
• Japan

Compliance

• HIPAA
• GDPR
• ISO 27001
• ISO 13485
• Medical Device Regulation (MDR) alignment

Customers

• Sana Kliniken AG
• Global Excel
• Gothaer
• Medis
• Microsoft
• Optum
• Sana Kliniken
• Sana Digital

Data Residency

US and EU regions

Data Standards

• FHIR
• SNOMED CT
• ICD-10
• HL7 v2

Deployment Model

• SaaS
• cloud

Features

• AI-driven symptom assessment
• Dynamic clinical interview engine
• 5-level triage recommendation
• Possible conditions list
• Specialist/channel recommender
• Patient intake & medical history collection
• NLP for patient messages
• Patient education articles
• Pre-populated clinical notes
• EHR-ready summaries
• Follow-up workflows

Id

SW1542

Integration Partners

• Epic
• Systemedx EHR
• Medis
• Microsoft
• Optum
• Sana Kliniken
• Sana Digital

Integrations

• Teladoc Health
• eVisit
• Loyal Health
• Microsoft
• Talkie.ai
• Allianz Partners
• EHRs
• patient portals

Languages Supported

• English
• Spanish
• Chinese (Simplified)
• German
• French
• Italian
• Brazilian Portuguese
• Russian
• Polish
• Slovak
• Arabic
• Czech
• Dutch
• Estonian
• Greek
• Latin American Spanish
• Romanian
• Turkish
• Ukrainian

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• consumer

Optional Modules

• Intake module
• Follow-up module

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Data minimization
• Configurable data retention/removal
• Anonymous mode (Engine API)

Product Code

SW1542

Product Name

Symptom Checker

Ratings

• 4.5 out of 5 on G2
• 5.0 out of 5 on Capterra

Regions Available

• United States
• European Union
• Australia
• Canada
• United Kingdom
• Germany
• France
• Italy
• Spain
• Poland
• Russia
• China
• Japan
• South Korea
• Brazil
• Mexico
• India
• South Africa
• Saudi Arabia
• United Arab Emirates

Related Urls

• https://www.foundahealth.com/apps/infermedica
• https://www.ithistory.org/db/companies/infermedica
• https://www.healthtechglobal.com/industry/innovations/infermedica-s-symptom-checker
• https://elion.health/products/infermedica

Release Year

2012

Security Features

• TLS 1.2+
• Encryption in transit
• Audit logs
• Role-based access controls (RBAC)
• SSO/SAML support

Specialties

• General Medicine
• Telemedicine
• Healthcare It

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• healthcare providers
• insurance companies
• telemedicine companies
• pharmaceutical companies

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Infermedica is highly helpful in Artificial Intelligence power-driven solutions for symptom study and triage of patients. The advantages of Infermedica include refining processes while offering support, data collection with visitor analysis, top class medical assessment, structured medical knowledge base database and reality based healthcare instruction. Integration and customer support are definitely good.
• Infermedica has more advantages than disadvantages, but still there are certain setbacks which includes high cost implementation, training resources and support can still be improved and diversified. There are doubts on security and privacy concerns which needs to be addressed.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Symptom Checker",
  "company_name": "Infermedica",
  "product_url": "https://infermedica.com/symptom-checker",
  "company_url": "https://infermedica.com",
  "related_urls": [
    "https://www.foundahealth.com/apps/infermedica",
    "https://www.ithistory.org/db/companies/infermedica",
    "https://www.healthtechglobal.com/industry/innovations/infermedica-s-symptom-checker",
    "https://elion.health/products/infermedica"
  ],
  "product_code": "SW1542",
  "summary": "Infermedica's Symptom Checker is an AI-driven tool that assists patients in analyzing symptoms and directing them to appropriate medical services.",
  "description": "Infermedica's Symptom Checker leverages artificial intelligence to assess patient-reported symptoms, guiding users to the most suitable level of care, thereby enhancing patient engagement and reducing unnecessary medical visits. It is integrated into various healthcare platforms, offering multilingual support and customizable interfaces to align with different organizational needs.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "healthcare It",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Telemedicine",
    "Healthcare It"
  ],
  "market_segment": [
    "enterprise",
    "consumer"
  ],
  "target_users": [
    "patients",
    "healthcare providers",
    "insurance companies",
    "telemedicine companies",
    "pharmaceutical companies"
  ],
  "specialties": [
    "General Medicine",
    "Telemedicine",
    "Healthcare It"
  ],
  "regions_available": [
    "United States",
    "European Union",
    "Australia",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Poland",
    "Russia",
    "China",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "India",
    "South Africa",
    "Saudi Arabia",
    "United Arab Emirates"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese (Simplified)",
    "German",
    "French",
    "Italian",
    "Brazilian Portuguese",
    "Russian",
    "Polish",
    "Slovak",
    "Arabic",
    "Czech",
    "Dutch",
    "Estonian",
    "Greek",
    "Latin American Spanish",
    "Romanian",
    "Turkish",
    "Ukrainian"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "Poland",
    "United States",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Russia",
    "China",
    "Japan"
  ],
  "company_founding": "2012",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-driven symptom assessment",
    "Dynamic clinical interview engine",
    "5-level triage recommendation",
    "Possible conditions list",
    "Specialist/channel recommender",
    "Patient intake & medical history collection",
    "NLP for patient messages",
    "Patient education articles",
    "Pre-populated clinical notes",
    "EHR-ready summaries",
    "Follow-up workflows"
  ],
  "optional_modules": [
    "Intake module",
    "Follow-up module"
  ],
  "integrations": [
    "Teladoc Health",
    "eVisit",
    "Loyal Health",
    "Microsoft",
    "Talkie.ai",
    "Allianz Partners",
    "EHRs",
    "patient portals"
  ],
  "data_standards": [
    "FHIR",
    "SNOMED CT",
    "ICD-10",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "ISO 27001",
    "ISO 13485",
    "Medical Device Regulation (MDR) alignment"
  ],
  "certifications": [
    "ISO 27001:2017",
    "ISO 13485:2016",
    "MDR Class IIb certification"
  ],
  "security_features": [
    "TLS 1.2+",
    "Encryption in transit",
    "Audit logs",
    "Role-based access controls (RBAC)",
    "SSO/SAML support"
  ],
  "privacy_features": [
    "BAA available",
    "Data minimization",
    "Configurable data retention/removal",
    "Anonymous mode (Engine API)"
  ],
  "data_residency": "US and EU regions",
  "customers": [
    "Sana Kliniken AG",
    "Global Excel",
    "Gothaer",
    "Medis",
    "Microsoft",
    "Optum",
    "Sana Kliniken",
    "Sana Digital"
  ],
  "user_reviews": [
    "Infermedica is highly helpful in Artificial Intelligence power-driven solutions for symptom study and triage of patients. The advantages of Infermedica include refining processes while offering support, data collection with visitor analysis, top class medical assessment, structured medical knowledge base database and reality based healthcare instruction. Integration and customer support are definitely good.",
    "Infermedica has more advantages than disadvantages, but still there are certain setbacks which includes high cost implementation, training resources and support can still be improved and diversified. There are doubts on security and privacy concerns which needs to be addressed."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "5.0 out of 5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Epic",
    "Systemedx EHR",
    "Medis",
    "Microsoft",
    "Optum",
    "Sana Kliniken",
    "Sana Digital"
  ],
  "id": "SW1542",
  "slug": "symptom-checker",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/symptom-checker.json"
  }
}