JSON twin: https://www.healthaidb.com/software/symplr-safety.json
symplr
https://www.symplr.com/products/symplr-safety
symplr Safety is an enterprise incident reporting and patient-safety workflow platform that captures, tracks, remediates, and analyzes safety events across healthcare organizations.
A cloud-based healthcare safety and quality management solution for capturing incidents, managing investigations and corrective actions, conducting root-cause analysis, supporting committee workflows, generating scheduled reports and analytics, and integrating with broader symplr operations and analytics products to drive enterprise risk reduction and compliance.
unknown
2006
P1605
2025-09-07
commercial/proprietary
Contact vendor for pricing, licensing and demo; enterprise sales with implementation services.
enterprise_quote
product
1.0
{
"company_name": "symplr",
"company_url": "https://www.symplr.com",
"company_offices": [
"United States",
"India",
"Netherlands"
],
"company_founding": "2006",
"product_url": "https://www.symplr.com/products/symplr-safety",
"categories": [
"quality & safety management",
"incident management",
"patient safety",
"safety analytics",
"workflow management"
],
"market_segment": [
"enterprise",
"health systems"
],
"links": [
"https://www.symplr.com/products/symplr-safety",
"https://www.symplr.com/solutions/quality-safety-management",
"https://www.symplr.com/products/symplr-safety/demo-request",
"https://www.symplr.com/contact",
"https://www.symplr.com/healthcare-platform",
"https://www.symplr.com/platform/technology-security",
"https://www.symplr.com/customer-support",
"https://www.symplr.com/wp-content/uploads/2025/04/CIO-Guide-to-symplr-Products-2025.pdf",
"https://www.g2.com/sellers/symplr"
],
"summary": "symplr Safety is an enterprise incident reporting and patient-safety workflow platform that captures, tracks, remediates, and analyzes safety events across healthcare organizations.",
"description": "A cloud-based healthcare safety and quality management solution for capturing incidents, managing investigations and corrective actions, conducting root-cause analysis, supporting committee workflows, generating scheduled reports and analytics, and integrating with broader symplr operations and analytics products to drive enterprise risk reduction and compliance.",
"target_users": [
"risk managers",
"quality and safety teams",
"patient safety officers",
"clinical leaders",
"nurses",
"incident reporters",
"compliance officers",
"hospital administrators"
],
"specialties": [
"patient safety",
"incident reporting",
"root cause analysis",
"risk management",
"quality management",
"compliance management",
"committee management",
"safety analytics",
"case/corrective action tracking"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, licensing and demo; enterprise sales with implementation services.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser-responsive)",
"Mobile web (device-agnostic)"
],
"features": [
"Enterprise incident / event reporting",
"Dynamic/customizable reporting forms",
"Root cause analysis (RCA) management",
"Configurable workflows and approval routing",
"Task assignment and tracking (ticketing)",
"Committee meeting management",
"Documentation and incident follow-up",
"Notifications and milestone alerts",
"Scheduled reporting and dashboards",
"Safety analytics and KPIs",
"Complaint management",
"Configurable templates and system fields",
"Enterprise-wide oversight and audit tracking",
"Reporter status tracking (reporter visibility into case status)"
],
"optional_modules": [
"symplr Midas Health Analytics",
"Quality Review",
"symplr Compliance"
],
"integrations": [
"symplr Midas Health Analytics",
"Quality Review",
"symplr Compliance",
"symplr Operations Platform / other symplr products"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA (Security & Privacy)",
"SOC 2 Type II (many symplr products)",
"HITRUST (selected symplr solutions)",
"Alignment with NIST 800-53"
],
"certifications": [
"SOC 2 Type II (attestations for multiple symplr products)",
"HITRUST (certified status for selected symplr solutions)"
],
"security_features": [
"Encryption of data in transit and at rest",
"Role-based access control (RBAC)",
"Single sign-on / SAML support",
"Audit logging and activity monitoring",
"Multi-factor authentication (MFA) / 2FA",
"Continuous application and perimeter testing"
],
"privacy_features": [],
"data_residency": "",
"customers": [
"Cone Health",
"St. Clair Health",
"Mount Nittany Health",
"Wellstar Health",
"Hennepin Health",
"North Kansas City Hospitals",
"Crouse Hospital"
],
"user_reviews": [
"Symplr Event Reporting System is user friendly and the customer support is quick and knowledgeable!",
"Overall it has been a great experience",
"User-friendly and adaptable; customer support is helpful and timely"
],
"ratings": [
"Capterra: 5.0 (example review for Symplr Provider/Event Reporting mentions)",
"G2: multiple product reviews listed on symplr seller profile (various product ratings)"
],
"support_channels": [
"email",
"phone",
"ticketing",
"webinars"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"demo"
],
"release_year": "",
"integration_partners": [
"symplr Midas (Midas Health Analytics)",
"Amazon Web Services (AWS)"
],
"id": "P1605",
"slug": "symplr-safety",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/symplr-safety.json"
}
}