symplr CVO

JSON twin: https://www.healthaidb.com/software/symplr-cvo.json

Company Name

symplr

Product URL

https://www.symplr.com/products/symplr-cvo

Company URL

https://www.symplr.com/

Categories

• administrative Operations
• clinical Care
• patient Facing
• Administrative
• Clinical

Summary

symplr CVO is a comprehensive credentialing verification organization service that streamlines provider onboarding and enrollment processes for healthcare organizations.

Description

symplr CVO offers a combination of automation software and expert services to expedite provider credentialing, privileging, and enrollment, aiming to reduce credentialing time to 30 days or less and decrease time spent on primary source verification by 30%.

Api Available

unknown

Certifications

• HITRUST
• SOC 2
• ISO 27001
• NCQA accreditation
• TJC compliance
• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2006

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• NCQA accreditation
• TJC compliance
• No Surprises Act standards
• HEDIS standards
• CAQH maintenance
• FDA 510(k)
• CE/MDR
• ONC
• ISO

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated credentialing workflows
• Primary source verification services
• Provider enrollment services
• Licensure services
• Committee management support
• Delegated credentialing agreements
• Hospital privilege application process
• Payer enrollment applications and CAQH maintenance
• Plan audits and change request management
• Expertise in commercial and government payers
• Zero application rejections
• Continuous monitoring of regulatory changes
• NCQA/TJC compliance support
• Automated alerts for sanctions and expirables
• Expert guidance through audit processes
• Audit-ready processes ensuring continuous compliance
• Integration with leading CVO credentialing software platforms including Cactus, eVIPs, Intellisoft, and more
• Scalability to handle any size of organization

Id

SW2337

Integration Partners

Integrations

• Cactus
• eVIPs
• Intellisoft
• Epic
• Cerner
• PACS
• billing systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• symplr Directory
• symplr Payer
• symplr Provider
• symplr Workforce Suite
• symplr Quality Suite
• symplr Compliance Suite
• symplr Spend Management
• symplr Talent Management
• symplr Access Management
• symplr Contract Management

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent management
• anonymization
• data minimization

Product Code

SW2337

Product Name

symplr CVO

Ratings

• 3.3/5 on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/symplr-cvo

Release Year

2006

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Surgery
• Pediatrics
• Cardiology
• Orthopedics
• Neurology
• Dermatology
• Psychiatry
• Radiology
• Anesthesiology
• Obstetrics And Gynecology
• Emergency Medicine
• Pathology
• Internal Medicine
• Family Medicine
• Urology
• Gastroenterology
• Pulmonology
• Endocrinology
• Rheumatology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• admins
• clinicians
• nurses
• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The upside is getting data from different sources and it all comes together in one place instead of manually going to a bunch of different places.
• Provides us the means to keep data accurate.
• Screen format is antiquated. Cannot see everything at once.
• The product is dynamic and can support a lot of data points. Custom reporting is also good (once you get it working).
• Support staff seem to not know the product well. Support requests are unpredictable, sometimes they get closed in a couple of hours, sometimes it takes weeks of escalation for the exact same type of request.
• Data storage capacity, file attachments easily added.
• Clumsy appearance, needs to be more succinct and compacted.
• Ability to give instructions with rules to create a complex schedule that may be near impossible for typical human to do. Huge time saver. Reliable notification system.
• Calendar view does not let you click and make changes; must use grid layout. Some things are not intuitive and need help to figure out.
• Symplr Provider provides the capability to create different queries based on my own needs, and the paint tool is very helpful to pinpoint the data needed.
• There is no key ID that can be used to identify each provider (or there may be one but we were not able to pull it into query/reports), hence it is difficult to identify providers if there are identical info among two providers, or mapping those that have name or NPI changed.
• It improved staff communication and coordination of care by having everyone have access to other resources and staff members quickly and efficiently.
• As someone in the medical field, something as simple as communication is often overlooked, but the ability to communicate efficiently with my coworkers makes a huge difference!

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "symplr CVO",
  "company_name": "symplr",
  "product_url": "https://www.symplr.com/products/symplr-cvo",
  "company_url": "https://www.symplr.com/",
  "related_urls": [
    "https://elion.health/products/symplr-cvo"
  ],
  "product_code": "SW2337",
  "summary": "symplr CVO is a comprehensive credentialing verification organization service that streamlines provider onboarding and enrollment processes for healthcare organizations.",
  "description": "symplr CVO offers a combination of automation software and expert services to expedite provider credentialing, privileging, and enrollment, aiming to reduce credentialing time to 30 days or less and decrease time spent on primary source verification by 30%.",
  "categories": [
    "administrative Operations",
    "clinical Care",
    "patient Facing",
    "Administrative",
    "Clinical",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "admins",
    "clinicians",
    "nurses",
    "patients"
  ],
  "specialties": [
    "General Medicine",
    "Surgery",
    "Pediatrics",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Dermatology",
    "Psychiatry",
    "Radiology",
    "Anesthesiology",
    "Obstetrics And Gynecology",
    "Emergency Medicine",
    "Pathology",
    "Internal Medicine",
    "Family Medicine",
    "Urology",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology",
    "Rheumatology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2006",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated credentialing workflows",
    "Primary source verification services",
    "Provider enrollment services",
    "Licensure services",
    "Committee management support",
    "Delegated credentialing agreements",
    "Hospital privilege application process",
    "Payer enrollment applications and CAQH maintenance",
    "Plan audits and change request management",
    "Expertise in commercial and government payers",
    "Zero application rejections",
    "Continuous monitoring of regulatory changes",
    "NCQA/TJC compliance support",
    "Automated alerts for sanctions and expirables",
    "Expert guidance through audit processes",
    "Audit-ready processes ensuring continuous compliance",
    "Integration with leading CVO credentialing software platforms including Cactus, eVIPs, Intellisoft, and more",
    "Scalability to handle any size of organization"
  ],
  "optional_modules": [
    "symplr Directory",
    "symplr Payer",
    "symplr Provider",
    "symplr Workforce Suite",
    "symplr Quality Suite",
    "symplr Compliance Suite",
    "symplr Spend Management",
    "symplr Talent Management",
    "symplr Access Management",
    "symplr Contract Management"
  ],
  "integrations": [
    "Cactus",
    "eVIPs",
    "Intellisoft",
    "Epic",
    "Cerner",
    "PACS",
    "billing systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "NCQA accreditation",
    "TJC compliance",
    "No Surprises Act standards",
    "HEDIS standards",
    "CAQH maintenance",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "certifications": [
    "HITRUST",
    "SOC 2",
    "ISO 27001",
    "NCQA accreditation",
    "TJC compliance",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent management",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [
    "The upside is getting data from different sources and it all comes together in one place instead of manually going to a bunch of different places.",
    "Provides us the means to keep data accurate.",
    "Screen format is antiquated. Cannot see everything at once.",
    "The product is dynamic and can support a lot of data points. Custom reporting is also good (once you get it working).",
    "Support staff seem to not know the product well. Support requests are unpredictable, sometimes they get closed in a couple of hours, sometimes it takes weeks of escalation for the exact same type of request.",
    "Data storage capacity, file attachments easily added.",
    "Clumsy appearance, needs to be more succinct and compacted.",
    "Ability to give instructions with rules to create a complex schedule that may be near impossible for typical human to do. Huge time saver. Reliable notification system.",
    "Calendar view does not let you click and make changes; must use grid layout. Some things are not intuitive and need help to figure out.",
    "Symplr Provider provides the capability to create different queries based on my own needs, and the paint tool is very helpful to pinpoint the data needed.",
    "There is no key ID that can be used to identify each provider (or there may be one but we were not able to pull it into query/reports), hence it is difficult to identify providers if there are identical info among two providers, or mapping those that have name or NPI changed.",
    "It improved staff communication and coordination of care by having everyone have access to other resources and staff members quickly and efficiently.",
    "As someone in the medical field, something as simple as communication is often overlooked, but the ability to communicate efficiently with my coworkers makes a huge difference!"
  ],
  "ratings": [
    "3.3/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2006",
  "integration_partners": [],
  "id": "SW2337",
  "slug": "symplr-cvo",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/symplr-cvo.json"
  }
}