symplr Contract
JSON twin: https://www.healthaidb.com/software/symplr-contract.json
Company Name
symplr
Product URL
https://www.symplr.com/products/symplr-contract
Company URL
https://www.symplr.com
Categories
Summary
symplr Contract is a healthcare-specific contract lifecycle management platform that centralizes contract storage, automates workflows, and ensures compliance with federal and state regulations.
Description
symplr Contract is a contract lifecycle management (CLM) platform tailored for healthcare organizations. It centralizes contract storage, automates workflows, and ensures compliance with federal and state regulations. The platform supports various contract types, including those for vendors, physicians, business associate agreements (BAAs), leases, and materials. Key features include configurable approvals, real-time alerts, document editing, and e-signature capture. symplr Contract aims to streamline contract management processes, reduce administrative burdens, and mitigate compliance risks within healthcare settings.
Api Available
yes
Certifications
- HITRUST Risk-based Certification
Company Founding
2006
Company Offices
Compliance
- HIPAA
- HITECH
- SOC 2
- ISO 27001
- HITRUST
Customers
Data Residency
US/EU regions
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Centralized contract repository
- Automated workflows with configurable approvals
- Alerts for contract renewals and expirations
- Integrated document editing and electronic signature capture
- Compliance tracking with tailored workflows and user permissions
- Provider time tracking
- Vendor evaluation surveys
- Non-monetary gift tracking
- Conflict of interest reporting
- Contract analytics for actionable insights
Id
SW2333
Integration Partners
Integrations
- Epic
- Cerner
- PACS
- Billing Systems
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Languages Supported
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Provider time tracking
- Vendor evaluation surveys
- Non-monetary gift tracking
- Conflict of interest reporting
Os Platforms
Pricing Details
contact vendor
Pricing Model
subscription
Privacy Features
- BAA available
- Consent Management
- Anonymization
- Data Minimization
Product Code
SW2333
Product Name
symplr Contract
Ratings
Regions Available
Related Urls
Release Year
"2006"
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit Logs
- 2FA
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- admins
- compliance officers
- legal teams
- procurement managers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- It's an easy system to log into and navigate. I particularly like that you can track who owns the contract for easy contact if needed and there is a nice audit trail of the steps or life cycle of the contract.
- I have found it is hard to find certain contracts or understand where certain contracts are located. It almost feels a little scattered but that could be how the institution is utilizing the software.
- It integrates well with other business units outside of Legal and allows them to participate in contracts management. The system is easy too learn but has a vast array of advanced functions which making managing contracts must less complex.
- I really like all of the recent upgrades and enhancements made in the latest version of symplr Contract. I like that I can use the system all day and have it open in the background without it timing out or using up resources on my PC.
- Being able to use Smart Templates which includes fillable PDFs. Especially with the recent implementation of MicroSoft 365 editor. The product is very user friendly and the dedicated customer support has been helpful.
- The product build for us was customized and whenever updates were made, it had a tendency to 'break' the system. There seem to be improvements that have been made over the past few years and those issues appear to have been corrected.
- I am a 'super admin' and am in symplr every day as part of my role in Contract Management; I also instruct and assist others on how to use the platform as part of internal 'customer support'. I have worked with other contract/ case management platforms, so I have a solid understanding of what is needed for my org.
- Symplr provides the basics, such as being a vast contract repository; in-depth data reporting; provider/vendor contact management; customizable user settings; admin customization for back-end management; and straight-forward workflow processing.
- Symplr offers a lot of flexibility in structuring user permissions, which is great when we are handling highly confidential contracts that require a limited audience. They also have a 'Knowledge Base', which is their version of a resource catalogue that can be referenced for most aspects of the platform.
- There are frequent webinars available for users and they offer those recorded webinars in the catalogue. The Help Desk is also pretty responsive when tickets are submitted, which is so helpful when there are critical requests that need to be handled ASAP.
- For the good that symplr offers, it seems as though it doesn't quite reach its full potential across several areas.
- Reporting features are great and can be done across many areas of symplr. However there are still data points that we cannot report on and have to request from the Help Desk frequently.
- I wish there was more communication from the Help Desk regarding known glitches or issues; typically we have to wait until our users inform us of issues, then we reach out to the Help Desk for confirmation and guidance and they were already aware.
- Development is usually slow and a lot of our requests for modifications are put on a 'wish list' that may or may not get implemented in future updates.
- Use is not intuitive and almost always requires training on the front end for new users.
- Technological innovation does not seem to be on the forefront for the company, at least not for the Contract product. There is currently no AI functionality and it feels that there is no interest to pursue that, which is unfortunate because that would significantly elevate the product (we need this!).
- Reviews in workflows are not concurrent, but sequential, which can delay processing. It would be great if it offers both and lets the user choose which is necessary for the situation.
- It feels like it has a lot of features and functionality, which can be GREAT, but it can also cause workflow to be inefficient.
- The help desk is responsive; option to create multiple workflows.
- There are no AI features currently. The user interface is a bit clunky compared to other systems.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "symplr Contract",
"company_name": "symplr",
"product_url": "https://www.symplr.com/products/symplr-contract",
"company_url": "https://www.symplr.com",
"related_urls": [
"https://apps.apple.com/us/app/symplr-contract-time-tracking/id1480717027",
"https://www.visier.com/partners/symplr",
"https://www.prweb.com/releases/symplr-appoints-healthcare-leader-justin-jacobson-to-lead-contract--supplier-management-302144485.html",
"https://elion.health/products/symplr-contract"
],
"product_code": "SW2333",
"summary": "symplr Contract is a healthcare-specific contract lifecycle management platform that centralizes contract storage, automates workflows, and ensures compliance with federal and state regulations.",
"description": "symplr Contract is a contract lifecycle management (CLM) platform tailored for healthcare organizations. It centralizes contract storage, automates workflows, and ensures compliance with federal and state regulations. The platform supports various contract types, including those for vendors, physicians, business associate agreements (BAAs), leases, and materials. Key features include configurable approvals, real-time alerts, document editing, and e-signature capture. symplr Contract aims to streamline contract management processes, reduce administrative burdens, and mitigate compliance risks within healthcare settings.",
"categories": [
"administrative Operations",
"contract Management",
"compliance Management",
"clinical Workflow Automation",
"Administrative",
"Contract Management",
"Compliance",
"Workflow Automation"
],
"market_segment": [
"enterprise",
"smb"
],
"target_users": [
"admins",
"compliance officers",
"legal teams",
"procurement managers"
],
"specialties": [
"Contract Management",
"Healthcare Compliance",
"Workflow Automation"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "contact vendor",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2006",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Centralized contract repository",
"Automated workflows with configurable approvals",
"Alerts for contract renewals and expirations",
"Integrated document editing and electronic signature capture",
"Compliance tracking with tailored workflows and user permissions",
"Provider time tracking",
"Vendor evaluation surveys",
"Non-monetary gift tracking",
"Conflict of interest reporting",
"Contract analytics for actionable insights"
],
"optional_modules": [
"Provider time tracking",
"Vendor evaluation surveys",
"Non-monetary gift tracking",
"Conflict of interest reporting"
],
"integrations": [
"Epic",
"Cerner",
"PACS",
"Billing Systems",
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2",
"ISO 27001",
"HITRUST"
],
"certifications": [
"HITRUST Risk-based Certification"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit Logs",
"2FA"
],
"privacy_features": [
"BAA available",
"Consent Management",
"Anonymization",
"Data Minimization"
],
"data_residency": "US/EU regions",
"customers": [],
"user_reviews": [
"It's an easy system to log into and navigate. I particularly like that you can track who owns the contract for easy contact if needed and there is a nice audit trail of the steps or life cycle of the contract.",
"I have found it is hard to find certain contracts or understand where certain contracts are located. It almost feels a little scattered but that could be how the institution is utilizing the software.",
"It integrates well with other business units outside of Legal and allows them to participate in contracts management. The system is easy too learn but has a vast array of advanced functions which making managing contracts must less complex.",
"I really like all of the recent upgrades and enhancements made in the latest version of symplr Contract. I like that I can use the system all day and have it open in the background without it timing out or using up resources on my PC.",
"Being able to use Smart Templates which includes fillable PDFs. Especially with the recent implementation of MicroSoft 365 editor. The product is very user friendly and the dedicated customer support has been helpful.",
"The product build for us was customized and whenever updates were made, it had a tendency to 'break' the system. There seem to be improvements that have been made over the past few years and those issues appear to have been corrected.",
"I am a 'super admin' and am in symplr every day as part of my role in Contract Management; I also instruct and assist others on how to use the platform as part of internal 'customer support'. I have worked with other contract/ case management platforms, so I have a solid understanding of what is needed for my org.",
"Symplr provides the basics, such as being a vast contract repository; in-depth data reporting; provider/vendor contact management; customizable user settings; admin customization for back-end management; and straight-forward workflow processing.",
"Symplr offers a lot of flexibility in structuring user permissions, which is great when we are handling highly confidential contracts that require a limited audience. They also have a 'Knowledge Base', which is their version of a resource catalogue that can be referenced for most aspects of the platform.",
"There are frequent webinars available for users and they offer those recorded webinars in the catalogue. The Help Desk is also pretty responsive when tickets are submitted, which is so helpful when there are critical requests that need to be handled ASAP.",
"For the good that symplr offers, it seems as though it doesn't quite reach its full potential across several areas.",
"Reporting features are great and can be done across many areas of symplr. However there are still data points that we cannot report on and have to request from the Help Desk frequently.",
"I wish there was more communication from the Help Desk regarding known glitches or issues; typically we have to wait until our users inform us of issues, then we reach out to the Help Desk for confirmation and guidance and they were already aware.",
"Development is usually slow and a lot of our requests for modifications are put on a 'wish list' that may or may not get implemented in future updates.",
"Use is not intuitive and almost always requires training on the front end for new users.",
"Technological innovation does not seem to be on the forefront for the company, at least not for the Contract product. There is currently no AI functionality and it feels that there is no interest to pursue that, which is unfortunate because that would significantly elevate the product (we need this!).",
"Reviews in workflows are not concurrent, but sequential, which can delay processing. It would be great if it offers both and lets the user choose which is necessary for the situation.",
"It feels like it has a lot of features and functionality, which can be GREAT, but it can also cause workflow to be inefficient.",
"The help desk is responsive; option to create multiple workflows.",
"There are no AI features currently. The user interface is a bit clunky compared to other systems."
],
"ratings": [
"3.4/5 on G2"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "\"2006\"",
"integration_partners": [],
"id": "SW2333",
"slug": "symplr-contract",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/symplr-contract.json"
}
}