JSON twin: https://www.healthaidb.com/software/surescripts.json
Surescripts
https://surescripts.com/what-we-do
Surescripts operates a nationwide health information network that enables electronic prescribing, medication history, clinical messaging, and interoperability services to improve medication safety and care coordination.
Surescripts provides a secure, standards-based network connecting prescribers, pharmacies, PBMs, payers, EHRs and health systems to deliver e-prescribing, medication history and reconciliation, prior authorization routing, clinical interoperability and prescribing intelligence at scale across the U.S.
yes
2001
Primarily US-based hosting / US network services
P1590
2025-09-07
commercial/proprietary
Commercial/enterprise pricing; contact vendor for licensing, implementation and volume-based fees; no public list prices.
enterprise_quote
2001
product
1.0
{
"company_name": "Surescripts",
"company_url": "https://surescripts.com/",
"company_offices": [
"United States"
],
"company_founding": "2001",
"product_url": "https://surescripts.com/what-we-do",
"categories": [
"interoperability",
"e-prescribing",
"electronic prior authorization",
"benefit & price intelligence",
"medication history",
"clinical messaging",
"care event notifications",
"value-based care"
],
"market_segment": [
"enterprise"
],
"links": [
"https://surescripts.com/",
"https://surescripts.com/what-we-do",
"https://surescripts.com/what-we-do/e-prescribing",
"https://surescripts.com/what-we-do/electronic-prior-authorization",
"https://surescripts.com/what-we-do/real-time-prescription-benefit",
"https://surescripts.com/why-surescripts/our-impact/annual-impact-report",
"https://surescripts.com/support",
"https://surescripts.com/who-we-are/contact-us",
"https://surescripts.com/why-surescripts/certifications-and-accreditations",
"https://www.ftc.gov/news-events/news/press-releases/2023/07/ftc-reaches-proposed-settlement-surescripts-illegal-monopolization-case"
],
"summary": "Surescripts operates a nationwide health information network that enables electronic prescribing, medication history, clinical messaging, and interoperability services to improve medication safety and care coordination.",
"description": "Surescripts provides a secure, standards-based network connecting prescribers, pharmacies, PBMs, payers, EHRs and health systems to deliver e-prescribing, medication history and reconciliation, prior authorization routing, clinical interoperability and prescribing intelligence at scale across the U.S.",
"target_users": [
"clinicians",
"pharmacists",
"health systems",
"EHR vendors",
"pharmacies",
"pharmacy benefit managers (PBMs)",
"payers",
"care coordinators",
"IT/healthcare administrators"
],
"specialties": [
"primary care",
"ambulatory care",
"inpatient/hospital",
"long-term/post-acute care",
"behavioral health",
"oncology (specialty prescribing workflows)",
"cardiology",
"geriatrics"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Commercial/enterprise pricing; contact vendor for licensing, implementation and volume-based fees; no public list prices.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"E-Prescribing (including EPCS)",
"Electronic Prior Authorization (ePA)",
"Touchless Prior Authorization",
"Real-Time Prescription Benefit (cost/coverage)",
"Medication History (ambulatory, reconciliation, populations)",
"Clinical Direct Messaging",
"Care Event Notifications",
"Formulary / On-Demand Formulary",
"Electronic Benefit Verification / Eligibility",
"Specialty Medications Gateway",
"Therapeutic Alternatives",
"Coordination of Benefits"
],
"optional_modules": [
"Touchless Prior Authorization",
"Specialty Medications Gateway",
"Real-Time Prescription Benefit",
"On-Demand Formulary"
],
"integrations": [
"EHR vendors (integrations with major EHRs via partner programs)",
"Pharmacies (retail and independent pharmacy networks)",
"PBMs",
"Health plans",
"Specialty pharmacies",
"Pharmacy technology vendors",
"Provider portals (Prior Authorization Portal)",
"Clinical HISP/Direct messaging endpoints"
],
"data_standards": [
"NCPDP SCRIPT",
"FHIR",
"HL7 v2",
"Direct (DirectTrust/SMTP-based clinical messaging)",
"NCPDP (general)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"Industry-recognized security frameworks (SOC 2 referenced in vendor materials)"
],
"certifications": [
"Participation in industry standards efforts (HL7/NCPDP/Argonaut)",
"Network and service accreditations referenced on vendor site"
],
"security_features": [
"Encryption in transit and at rest",
"Audit logging",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Secure Direct messaging (HISP)"
],
"privacy_features": [
"Business Associate Agreement (BAA) availability",
"Consent-aware exchange where applicable",
"Data minimization and privacy notice on website"
],
"data_residency": "Primarily US-based hosting / US network services",
"customers": [
"CVS Health",
"Express Scripts",
"Epic",
"NextGen Healthcare",
"eClinicalWorks",
"Aprima Medical Software",
"Meditech",
"Vitera Healthcare Solutions",
"Chain pharmacies (unnamed large chains)",
"Health plans (unnamed large payers)"
],
"user_reviews": [
"Surescripts is the network everyone uses for e-prescribing — nearly every pharmacy is on it.",
"Refills/med refill workflows through Surescripts can be a nightmare and sometimes scripts are lost.",
"The Surescripts app is terrible and hasn't improved in years.",
"Quick and efficient searching; easy to add pharmacy info and send prescriptions.",
"E‑prescribing can be delayed (scripts sometimes take 10+ minutes to show up at the pharmacy)."
],
"ratings": [
"G2: 4.5/5 (Surescripts E-Prescribing listing)",
"Elion.health: profile lists SOC 2 Type 2 and HIPAA certifications (vendor trust indicators)"
],
"support_channels": [
"email",
"phone",
"ticketing",
"partner/customer success",
"community/partner alliance"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite (partner/customer engagements)",
"partner certification/program resources"
],
"release_year": "2001",
"integration_partners": [
"Epic",
"NextGen Healthcare",
"eClinicalWorks",
"Aprima",
"Meditech",
"CVS Health",
"Express Scripts",
"Microsoft HealthVault (historical integration)",
"Pharmacy Benefit Managers (PBMs)",
"Chain and independent pharmacies across the US",
"EHR vendors (general — via partner/connectivity program)",
"Pharmacy management systems"
],
"id": "P1590",
"slug": "surescripts",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/surescripts.json"
}
}